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Compaq 800c Getting Started Manual

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266551-003.book Page i Thursday, February 20, 2003 11:33 AM
b

Getting Started

compaq notebook series
Document Part Number: 266551-003
April 2003
This guide explains how to set up your hardware and software,
begin using the notebook, troubleshoot problems, and contact
Compaq if you need assistance. The last chapter introduces you
to the exterior features of the notebook.

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Summary of Contents for Compaq Compaq 800c

  • Page 1: Getting Started

    266551-003.book Page i Thursday, February 20, 2003 11:33 AM Getting Started compaq notebook series Document Part Number: 266551-003 April 2003 This guide explains how to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you to the exterior features of the notebook.
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Using This Guide

    266551-003.book Page iii Thursday, February 20, 2003 11:33 AM This preface explains how to interpret the symbols, text styles, and paths in your notebook documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions.

  • Page 4: Text Styles

    266551-003.book Page iv Thursday, February 20, 2003 11:33 AM Using This Guide Text Styles Some text in your notebook documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: that display on the screen are styled like this: Next button. The following table identifies and explains the text styles used in your notebook documentation.
  • Page 5 266551-003.book Page v Thursday, February 20, 2003 11:33 AM Paths Following a Path Many instructions in documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings.
  • Page 6 266551-003.book Page vi Thursday, February 20, 2003 11:33 AM Using This Guide Choosing a Path Your notebook documentation provides paths for 3 operating systems. Follow the Windows 2000 Professional paths if: ❏ The notebook is running Windows 2000 Professional. ❏ The notebook is running Windows XP Home or Windows XP Professional in Classic view.

  • Page 7: Table Of Contents

    266551-003.book Page vii Thursday, February 20, 2003 11:33 AM Using This Guide 1 Setting Up the Notebook Setting Up the Hardware ......1–1 Inserting the Battery Pack .
  • Page 8 266551-003.book Page viii Thursday, February 20, 2003 11:33 AM Contents 3 Troubleshooting Quick Solutions Checklist ......3–2 Is the Notebook Receiving Power? .
  • Page 9 266551-003.book Page ix Thursday, February 20, 2003 11:33 AM Underside Components ......4–14 Memory and Mini PCI Compartments ..4–14 Bay Components .
  • Page 10 266551-003.book Page x Thursday, February 20, 2003 11:33 AM Contents Getting Started...

  • Page 11: Setting Up The Notebook

    266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM Setting Up the Notebook Setting Up the Hardware To set up the notebook for the first time, you will need the notebook, the battery pack 1, the AC Adapter 2, and the power cord 3.

  • Page 12: Inserting The Battery Pack

    266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM Setting Up the Notebook Inserting the Battery Pack To insert the battery pack, slide the battery pack into the battery bay until it clicks into place. Inserting the battery pack 1–2 Getting Started...

  • Page 13: Connecting The Notebook To External Power

    266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM Connecting the Notebook to External Power Ä CAUTION: To prevent file corruption and be sure that the correct drivers load, do not turn on the notebook for the first time while it is docked in an optional port replicator.

  • Page 14: Opening The Notebook

    266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM Setting Up the Notebook Opening the Notebook To open the notebook, briefly press the display release latch 1 as you raise the display 2. Opening the notebook 1–4 Getting Started...

  • Page 15: Turning On The Notebook

    266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM Turning On the Notebook To turn on the notebook, briefly press the power button 1. When the notebook is on, the power/standby light 2 turns on, and you are prompted to begin software setup. If the notebook does not turn on, refer in this guide to Chapter 3.

  • Page 16: Setting Up The Software

    266551-003.book Page 6 Thursday, February 20, 2003 11:33 AM Setting Up the Notebook Setting Up the Software A prompt to set up your software is displayed on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information.

  • Page 17: Turning Off The Notebook

    266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM Turning Off the Notebook Whenever possible, shut down the notebook by following the Windows shut down procedure provided below for your operating system. For information about using these procedures, refer in this guide to “Using This Guide,”...
  • Page 18 266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM Setting Up the Notebook Surge protectors are available from most computer or electronics retailers. To learn more about protecting yourself, your work, and your notebook from electrical and other risks, read the following warnings: Å...

  • Page 19: Beginning To Use The Notebook

    266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM Beginning to Use the Notebook Selecting Regional Settings Keyboard language and other regional preferences, such as time, date, and currency format, are set in the operating system. To access regional settings: In Windows 2000 Professional, select Start >...

  • Page 20: Protecting The Notebook Against Viruses

    266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM Beginning to Use the Notebook To access the screen resolution setting: In Windows 2000 Professional, select Start > Settings > Control Panel > Display > Settings tab. In Windows XP Home or Windows XP Professional, select Start >...

  • Page 21: Installing Optional Software

    266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM Installing Optional Software Step-by-step instructions for installing and using many of the applications and utilities included with the notebook are provided on the Documentation Library CD included with the notebook. Instructions for using the CD are provided next in this guide. If you prefer to install optional software now, without referring to the Documentation Library CD, the following information may be helpful:...
  • Page 22 266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM Beginning to Use the Notebook If the Setup Up Compaq Software icon does not display on the Desktop, select Start > Run. Then: ❖ In Windows 2000 Professional, on the command line, type: c:\cpqapps\setup.exe preload /s The Setup Compaq Software icon is displayed on...

  • Page 23: Accessing Notebook Documentation

    266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM Accessing Notebook Documentation To access information about using the notebook: 1. If a CD drive or DVD drive is not in the MultiBay, insert either a CD drive or a DVD drive into the MultiBay. 2.

  • Page 24: Inserting The Documentation Library Cd

    266551-003.book Page 6 Thursday, February 20, 2003 11:33 AM Beginning to Use the Notebook Inserting the Documentation Library CD 1. Be sure the notebook is on. 2. Press the media release button 1 on the drive bezel to release the media tray, then pull the tray outward until it is fully extended 2.

  • Page 25: Opening The Documentation Library Cd

    266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM Opening the Documentation Library CD Displaying the Documentation Library Menu When the Documentation Library CD is inserted into a drive and if autorun is enabled on the notebook, the CD menu is displayed on the screen after a pause of up to several seconds.

  • Page 26: Using The Documentation Library Cd

    266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM Beginning to Use the Notebook Using the Documentation Library CD This section describes how to select a guide and find a specific topic within a guide. For information about using documentation symbols, text styles, and paths, refer in this guide to the preface, “Using This Guide.”...

  • Page 27: Finding A Topic Within A Guide

    266551-003.book Page 9 Thursday, February 20, 2003 11:33 AM Selecting a Guide, continued For Information About These Topics Using modem AT commands. Accessing the command sets for your notebook. Caring for the notebook and drives. Preparing the notebook for transport. Traveling with the notebook (including air and international travel).
  • Page 28 266551-003.book Page 10 Thursday, February 20, 2003 11:33 AM Beginning to Use the Notebook 2–10 Getting Started...

  • Page 29: Troubleshooting

    266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM To solve a problem: 1. Refer to the Quick Solutions Checklist, next in this chapter. 2. Refer on the Documentation Library CD to the Troubleshooting guide. 3. If the problem persists, refer to “Contacting Compaq,” last in this chapter.

  • Page 30: Quick Solutions Checklist

    266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM Troubleshooting Quick Solutions Checklist Is the Notebook Receiving Power? If the AC Adapter light is off and the notebook cannot be turned on, adequate power may not be available to the notebook. If the notebook is running on battery power or is connected to an external power source other than an electrical outlet, connect the notebook to an electrical outlet using the...

  • Page 31: Is The Notebook Turned On

    266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM Is the Notebook Turned On? If the power/standby 1 light is off, the notebook may not be turned on. To turn on the notebook, briefly press the power button 2. If the power/standby light is on, the notebook is turned on.

  • Page 32: Is The Notebook Overheated

    266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM Troubleshooting Is the Notebook Overheated? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked.

  • Page 33: Is An External Device Not Working

    266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM Is an External Device Not Working? If an external device does not function as expected: Turn on the device as instructed in the device documentation. Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook is turned on.

  • Page 34: Is Software Functioning Abnormally

    266551-003.book Page 6 Thursday, February 20, 2003 11:33 AM Troubleshooting Is Software Functioning Abnormally? If your software becomes unresponsive or seems abnormal: Restart the notebook. Run a virus scan. When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally.

  • Page 35: Contacting Compaq

    266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM Contacting Compaq If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq. If the notebook is connected to the Internet, visit the Compaq Web site.

  • Page 36: Taking The Notebook To A Service Provider

    266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM Troubleshooting To display the operating system version number and registration number: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel > System > General tab. ❏ In Windows XP Home or Windows XP Professional, select Start >...

  • Page 37: Identifying Exterior Hardware

    266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Display Components Display Components Microphone MultiPort Display release latch Getting Started Inputs single-channel sound. Supports an optional USB-enabled wireless device such as a Bluetooth MultiPort, 802.11b Wireless LAN MultiPort, and future wireless technologies.

  • Page 38: Pointing Device Components

    266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Pointing Device Components TouchPad Models Pointing Device Components: TouchPad Models TouchPad Left and right TouchPad buttons Scroll button *For information about modifying pointing device functions, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 39: Dual Device Models

    266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM Dual Device Models Pointing Device Components: Dual Device Models Pointing stick Left and right pointing-stick buttons TouchPad Left and right TouchPad buttons *For information about modifying pointing device functions, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 40: Top Components

    266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Top Components Power Lights Top Components: Power Lights AC Adapter light Power/standby light Battery light 4–4 On: AC power is being supplied through the AC Adapter. On: Power is turned on. Blinking: Notebook is in Standby.

  • Page 41: Keyboard And Drive Lights

    266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM Keyboard and Drive Lights Top Components: Keyboard and Drive Lights Num lock light Caps lock light IDE (Integrated Drive Electronics) drive light *For more information about using num lock, the internal keypad, or an external keypad, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 42: Power And Volume Controls

    266551-003.book Page 6 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Power and Volume Controls Top Components: Power and Volume Controls Display Turns off the notebook display if the notebook is switch* closed while it is on. Power When the notebook is: button* If the system has stopped responding and Windows shut down procedures cannot be used,...

  • Page 43: Easy Access Buttons And Keyboard Keys

    266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM Easy Access Buttons and Keyboard Keys Top Components: Easy Access Buttons and Keyboard Keys Easy Access Buttons (4) Microsoft logo keys (2) Applications key Getting Started Identifying Exterior Hardware Provide quick access to Internet or network destinations, or to software applications or data files on a drive.

  • Page 44: Function And Keypad Keys

    266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Function and Keypad Keys Top Components: Function and Keypad Keys Function keys (12) Keypad keys (15)* *For more information about using hotkeys or keypad keys, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 45: Front Panel Components

    266551-003.book Page 9 Thursday, February 20, 2003 11:33 AM Front Panel Components Front Panel Components Stereo speakers (2) Getting Started Identifying Exterior Hardware Produce stereo sound. 4–9...

  • Page 46: Rear Panel Components

    266551-003.book Page 10 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Rear Panel Components Connectors Rear Panel Components: Connectors Parallel connector External monitor connector USB connectors (2) DC power connector 4–10 Connects an optional parallel device such as a printer. Connects an optional external monitor or overhead projector.

  • Page 47: Vent, Port And Jacks

    266551-003.book Page 11 Thursday, February 20, 2003 11:33 AM Vent, Port and Jacks Rear Panel Components: Vent, Port and Jacks Vent (1 of 3) Infrared port S-video-out jack RJ-11 telephone jack RJ-45 network jack Getting Started Identifying Exterior Hardware Allows airflow to cool internal components.

  • Page 48: Left Side Components

    266551-003.book Page 12 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Left Side Components Left Side Components Microphone jack Audio-out jack PC Card slot PC Card eject button MultiBay 4–12 Connects an optional single-sound channel microphone. Connects optional headphones, a headset, or powered stereo speakers.

  • Page 49: Right Side Components

    266551-003.book Page 13 Thursday, February 20, 2003 11:33 AM Right Side Components Right Side Components Security cable slot Vent (1 of 3) Hard drive bay Battery bay Getting Started Identifying Exterior Hardware Attaches an optional security cable to the notebook. Allows airflow to cool internal components.

  • Page 50: Underside Components

    266551-003.book Page 14 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Underside Components Memory and Mini PCI Compartments Underside Components: Memory and Mini PCI Compartments Memory compartment Mini PCI (personal computer interface) compartment 4–14 Contains 2 memory slots for PC21000-compliant memory boards.

  • Page 51: Bay Components

    266551-003.book Page 15 Thursday, February 20, 2003 11:33 AM Bay Components Underside Components: Bay Components Hard drive bay retaining screw Battery release latch Battery bay recess MultiBay recess MultiBay release latch Getting Started Identifying Exterior Hardware Secures the primary hard drive in the hard drive bay.

  • Page 52: Vent And Docking Components

    266551-003.book Page 16 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Vent and Docking Components Underside Components: Vent and Docking Components Vent (1 of 3) Docking latch recesses (2) Docking connector 4–16 Provides airflow to cool internal components. Ä CAUTION: To prevent overheating, do not obstruct the vent.

  • Page 53: Labels

    266551-003.book Page 17 Thursday, February 20, 2003 11:33 AM Labels Underside Components: Labels Microsoft Certificate of Authenticity label* Product Information label* 90W label System label* *The appearance and position of labels varies by model. Getting Started Identifying Exterior Hardware Contains your Product Key number. You may need this information to update or troubleshoot the operating system.

  • Page 54: Additional Standard Components

    266551-003.book Page 18 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Additional Standard Components The components included with the notebook vary by geographical region and the notebook hardware ordered. The following illustrations and tables identify the standard external components included with most notebook models. ✎...

  • Page 55: Cord And Cables

    266551-003.book Page 19 Thursday, February 20, 2003 11:33 AM Cord and Cables Additional Standard Components: Cord and Cables Power cord* Modem cable Network cable (select models only) *Power cords vary in appearance by region. Getting Started Identifying Exterior Hardware Connects the AC Adapter to an AC electrical outlet.

  • Page 56: Adapters And Accessories

    266551-003.book Page 20 Thursday, February 20, 2003 11:33 AM Identifying Exterior Hardware Adapters and Accessories Additional Standard Components: Adapters and Accessories AC Adapter* Country-specific modem adapter (included by region as required) Japan-specific outlet adapter (Japan only) Spare pointing stick cap (dual device models only) Weight saver (may ship in MultiBay)
  • Page 57 266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM AC Adapter connecting 1–3 identifying 4–20 light 4–4 troubleshooting 3–2 Acrobat Reader installing 2–7 using 2–9 adapter for connecting AC Adapter to electrical outlet (Japan only) 4–20 for connecting notebook to AC power 1–3 for modem 4–20 Aircraft Power Adapter (optional)
  • Page 58 266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM Index camcorder (optional) connector for 4–11 troubleshooting 3–5 cap, replacing pointing stick 4–20 caps lock light 4–5 CD drive (optional) inserting 2–5 inserting CD into 2–6 See also drives CD(s) displaying contents of 2–7 Documentation Library 4–18 inserting 2–6 Restore 3–6...
  • Page 59 266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM docking base (optional) connectors for 4–16 using during initial setup 1–3 using while installing software 2–3 Documentation Library CD displaying contents of 2–7 finding information within a guide 2–9 identifying 4–18 inserting drive for 2–5 inserting into drive 2–6 selecting a guide 2–8...
  • Page 60 266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM Index jack audio-out 4–12 microphone 4–12 S-video-out 4–11 See also connector(s); port Japan-specific outlet adapter 4–20 key(s) applications 4–7 F1, F2, etc. (function keys) 4–8 Fn 4–8 keypad 4–8 Microsoft logo 4–7 See also button(s);...
  • Page 61 266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM monitor, external (optional) connector for 4–10 troubleshooting 3–5 MultiBay contents when shipped 4–12 IDE drive light 4–5 inserting CD drive into 2–5 location 4–12 release latch 4–15 using weight saver in 4–20 MultiPort described 4–1 network...
  • Page 62 266551-003.book Page 6 Thursday, February 20, 2003 11:33 AM Index printer (optional) 3–5 Product Key number 4–17 projector, overhead 4–10 connector for 4–10 troubleshooting 3–5 PS/2 connector (on optional port replicator) 4–6 RAM (Random Access Memory) 3–3 regional settings 2–1 regulatory information Class B designation (FCC) 4–18...
  • Page 63 266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM technical support accessing application Help files 3–5 accessing Windows Help files 3–5 contacting Compaq 3–7 notebook documentation 2–9 troubleshooting 3–1 telephone (RJ-11) jack identifying 4–11 modem cable 4–19 telephone numbers, Compaq 3–7 television (optional) connector for 4–11 troubleshooting 3–5...
  • Page 64 266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM Index Windows application key 4–7 Help files 3–5 logo keys 4–7 regional settings 2–1 screen resolution settings 2–1 shut down procedures 1–7 wireless devices 4–1 Worldwide Telephone Numbers booklet 3–7 Index–8 Zip drive (optional) 4–5 See also drives Getting Started...

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