Compaq N115 User Manual

Compaq evo notebook users guide n115
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Evo Notebook N115
Document Part Number: 260624-002
January 2002

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Summary of Contents for Compaq N115

  • Page 1 Evo Notebook N115 Document Part Number: 260624-002 January 2002...
  • Page 2 Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.
  • Page 3 1 Introduction Where Can I Find Information? ....1–2 Documentation......1–2 Viewing or Printing a Guide on the CD .
  • Page 4: Table Of Contents

    Contents 3 Using Your Notebook Power On ........3–2 Plugging and Unplugging AC Power .
  • Page 5 Audio CDs and Non-DVD Video Discs ... . . 5–4 Playing Audio CDs ......5–4 Playing Non-DVD Video Discs .
  • Page 6 Using Backup Devices......8–2 Compaq Help and Support ......8–3 Accessing Compaq Help and Support .
  • Page 7: Where Can I Find Information?

    Congratulations! As the owner of a new Compaq notebook computer, you have joined the worldwide community of mobile computer users. After your notebook is set up and connected to the Internet, you can explore vast regions of information, entertainment, and services online.
  • Page 8: Documentation

    If you have access to the Internet, you can also view these and other documents on the Compaq Web site. See the “Using Online Help and Support” section in Chapter 8 for specific Web site information.
  • Page 9: Cd Or Dvd Drive.

    Solutions for computer problems Compaq service and support tools Did you know... Guide is available on the Compaq Web Site. See the “Using Online Help and Support” section in Chapter 8 for specific Web site information. This document explains how to protect your equipment from damage, protect yourself from injury, and ensure your comfort while using your notebook.
  • Page 10 Introduction 3. If Adobe Acrobat Reader information is displayed and you are asked to respond, follow the instructions on the screen to accept the Adobe Acrobat Reader license agreement. (Acrobat Reader is a software application that enables you to view and print the documents on the Documentation Suite CD.
  • Page 11 The following words and symbols have special meaning in this guide and in the electronic documentation: Å WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. Ä...
  • Page 12 3. Unplug the power cord from the wall outlet and unplug the modem line from the wall jack. 1–6 To protect your equipment from power surges, ª button until the notebook shuts down. Compaq Users Guide...
  • Page 13 During an electrical storm, you should take the following precautions to protect your notebook from damage. You should immediately disconnect your notebook from the power source. After your notebook is disconnected from AC power, you can run your notebook on battery power. If you are not using a surge protector, unplug all power cords from the wall outlets.
  • Page 14: Front Of Your Notebook

    Before you begin using your new notebook computer, you’ll want to look at some of the basic components. To help you locate your notebook’s components, this chapter covers the following main topics: Front of Your Notebook, 2-2 Left and Right Panels, 2-8 Back Panel, 2-10 Underside, 2-11 To open your notebook, push the Display Release Latch 1 and...
  • Page 15 Your Notebook at a Glance Open your notebook and take a look at these components. “Turning Your Notebook On and Off” in Chapter 3 of See also this guide to learn more about how to start and shut down your notebook.
  • Page 16 Your Notebook at a Glance “Using Keyboard and Pointing Device” in Chapter 3 See also of this guide for more information on using the TouchPad. 2 Battery Charge Light Power Light Users Guide 2–3...
  • Page 17 Your Notebook at a Glance 1 AC Adapter Light 2 Num Lock Light 3 Instant Internet Access Button 4 Instant E-Mail Button 5 Search Button 6 Power Button “Reprogramming the Easy Access Buttons” in See also Chapter 3 of this guide to learn how to program the Easy Access buttons to suit your needs.
  • Page 18 Button ∆ ƒ Users Guide Button Description Digital Audio Launches Windows Media Player to play MP3 music. Instant Internet Provides your daily start point to the Access Internet. It connects you to a personalized Web page filled with local weather, news, sports, and financial information.
  • Page 19 Fn+F2 Fn+F3 Fn+F4 Fn+F7 Fn+F8 Fn+F9 2–6 Description Compaq Help and Support Web site launch key* Help launch key† Switch between the display and external monitor in the following order: Display External monitor Display and external monitor Sleep Brightness control down...
  • Page 20 Keys Fn+F10 Fn+F11 Fn+F12 *Connects instantly to Compaq for product information, helpful hints, performance updates, service, and more. †Launches Compaq Help and Support and provides access to Web-based service and support information. Users Guide Description CD or DVD stop CD or DVD previous track...
  • Page 21 Your Notebook at a Glance Take a look at the left and right sides of your notebook. The PC card slot and the removable floppy drive are located on the left side panel. The microphone jack, headphone jack, and optical drive are located on the right side panel.
  • Page 22 Microphone Jack Headphone Jack Optical Drive Users Guide Your Notebook at a Glance Optical Drive Activity Light Optical Drive Eject Button Manual Eject Hole 2–9...
  • Page 23 Your Notebook at a Glance Take a look at the back of your notebook. This is where you connect external hardware, such as a printer or external monitor. See “Installing Hardware Devices” in Chapter 4 of this guide for more information on attaching external devices. AC Adapter Input 1394 Port (on select models) S-Video Port...
  • Page 24 Here’s what is on the underside of your notebook. This is where the memory compartment, the main battery, battery release switch and the pop-up feet are located. Before contacting Compaq Customer Support, you will need the serial number from the underside of your notebook. Pop-up Feet...
  • Page 25: Power On

    Your notebook computer is designed for easy setup, use, and upgrading. In this chapter, you’ll become familiar with your notebook features. This chapter covers the following main topics: Power On, 3-2 Using Keyboard and Pointing Device, 3-7 Easy Access Buttons, 3-11 Storage Drives, 3-12 Security, 3-12 Users Guide...
  • Page 26: Using Your Notebook

    WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not use converter kits sold for appliances to power your notebook. Use only the Compaq adapter that came with your notebook or a Compaq replacement part.
  • Page 27 Don’t leave the AC adapter plugged into the electrical outlet when it is not connected to your notebook. Don’t place anything on power cords or cables. Arrange them so that no one accidentally steps on or trips over them. Using surge protectors and line conditioners can substantially reduce the risk of electrical shock and aid in protecting your notebook from power-source problems.
  • Page 28 Using Your Notebook To turn on your notebook, press ª the Power located at the top of the keyboard. To turn off your notebook properly: 1. Save your work and exit all open programs. 2. Shut down the Windows operating system by selecting the Start menu from the taskbar.
  • Page 29 140° F (60° C). Replace only with the Compaq battery pack specified for your notebook. Did you know... on or off. It continues charging until the battery is fully charged or the AC power is disconnected.
  • Page 30 Using Your Notebook 5. Gently push down on the battery door until it snaps into place. “Components on the Underside” in Chapter 2 of this See also guide for help in locating the Battery Release Switch. To remove the battery: 1.
  • Page 31: Using The Touchpad Instead Of A Mouse

    ✎ If you will not be using your notebook for an extended Note period of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery while your notebook is not in use. In this section you’ll learn how to select, click, and double-click...
  • Page 32 Using Your Notebook Just like the mouse, the TouchPad lets you draw lines or point to items on the Windows desktop. Try dragging the pointer across the screen by gently dragging your finger across the TouchPad. To left-click, press the Left TouchPad button. It is located directly below the TouchPad.
  • Page 33 Your TouchPad has a tapping feature that works like the left mouse button. If enabled, you can tap once on the TouchPad to select an object and tap twice to double-click. To turn on the tapping feature: 1. Use the Windows Start menu to open the Control Panel. ✎...
  • Page 34 Using Your Notebook 5. Click OK to accept the changes and close the dialog box. Did you know... typing, drag the PalmCheck slider toward maximum. Edge Motion allows you to continue to scroll when your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger.
  • Page 35: Easy Access Buttons

    4. Select When Dragging, Always, and When Scrolling to turn on Edge Motion. 5. Click OK to accept the changes and close the dialog box. The Easy Access buttons, located above your notebook’s keyboard, automatically connect you to the Internet. These buttons give you one-touch access to Internet activities or to software applications.
  • Page 36: Using The Security Slot

    Using Your Notebook Your floppy drive, hard drive, and CD, DVD, CD-RW, or DVD/CD-RW drive are designated with letters of the alphabet, as well as with icons. To determine your drive letters, complete the following steps: 1. Use the Start menu to access the My Computer icon for each drive and corresponding drive letters are displayed in the...
  • Page 37 To use the security slot found on the side of your notebook, complete the following steps: 1. Insert a locking device (such as a cable lock) into the security slot. 2. Turn the locking device clockwise 90 degrees. To remove the locking device, turn the locking device counter-clockwise 90 degrees and remove the device from the slot.
  • Page 38 Using Your Notebook 2. After the Compaq logo is displayed, a cursor is shown in the upper right corner of the screen for a few seconds. While the cursor is visible, press the F10 key. Ä CAUTION: Write your password down in a secure location. If you forget or lose your password, a Compaq service technician must reset your notebook for you to be able to access your files.
  • Page 39 To remove a power-on password: 1. Press the Power 2. Access F10 Setup as described in the “Setting the Password” section, type your current password, and press the Enter key. 3. From the Main option on the menu bar, use your arrow keys to move to the Security menu bar item.
  • Page 40: Common Features

    Now that your notebook computer is set up and running, you may want to explore some common tasks. To help you take advantage of your notebook’s common features, this chapter covers the following main topics: S-Video Connection, 4-2 Software and Hardware, 4-5 Modem, 4-10 Users Guide 4–1...
  • Page 41: Common Tasks

    Common Tasks With an S-Video connection, you can play games on a bigger screen or watch DVD movies on TV instead of on a notebook display. Did you know... See your local electronics store dealer for an S-Video adapter. This section helps you complete the following tasks: Switching Between Displays (Function Key method) Connecting and Enabling S-Video (Manual method) You can switch between your television and your display or...
  • Page 42 Did you know... See your local electronics store dealer for an S-Video adapter. To connect your notebook and your television, you need an S-Video cable to plug into your TV, VCR, or other device. These cables can be purchased from a retail TV store or a computer store.
  • Page 43 Common Tasks 7. Click Apply to accept the changes, then click OK to exit both dialog boxes. 8. If your Notebook asks you to restart Windows, click OK for the new settings to take effect. Did you know... greater than the resolution of your TV. Image quality on the TV varies from application to application.
  • Page 44: Adding And Removing Software

    Discover how easy it is to add and remove software, attach new hardware devices, or reinstall deleted hardware drivers. With easy-to-follow instructions, you can completely and safely install or remove software programs and hardware devices. This section covers: Adding and Removing Software Installing Hardware Devices Software can be installed from a CD or a floppy disk, or downloaded from a Web site.
  • Page 45 Common Tasks 5. Click the CD or Floppy button. 6. Insert the CD or floppy disk into the proper drive when prompted by Windows, and click the Next button. Windows finds the CD or floppy disk and begins the installation process.
  • Page 46: Upgrading Your Notebook's Memory

    You can easily upgrade your notebook’s memory to take full advantage of the latest applications and games. Your notebook can be upgraded to 384 MB of memory using PC 133 memory modules, available from any Compaq retailer. Ä CAUTION: Electrostatic discharge can damage many electronic components, including memory upgrade modules.
  • Page 47 Common Tasks 5. Gently pry outward the tabs that hold the memory module in place. The memory module will dislodge and pop up at a 45° angle. 4–8 Users Guide...
  • Page 48 6. Grasp the edges of the memory module and remove it from its socket. 7. Insert the upgrade memory module into the socket at a 45° angle, and gently push down on the sides of the upgrade memory module until it snaps securely into place. Did you know...
  • Page 49: Modem

    Common Tasks The physical connection of a computer to the Internet is typically through a telephone line. Your notebook contains hardware called a modem that sends and receives information over a standard telephone line. On-screen instructions are provided that you must follow when you set up your modem.
  • Page 50 Å WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug a telephone cable into the RJ-45 jack. 3. For international use, plug the modem cable into the country-specific modem adapter, as shown in the following figure.
  • Page 51 Common Tasks A network cable has an 8-pin RJ-45 connector at each end. 1. Plug the network cable into the RJ-45 port on the computer. 2. Plug the other end of the cable into a network jack. 4–12 Users Guide...
  • Page 52: Audio Cds And Non-Dvd Video Discs

    Your notebook allows you to listen to music and (on selected models) watch movies. This chapter covers the following main topics: CD or DVD Drive, 5-2 Audio CDs and Non-DVD Video Discs, 5-4 DVDs, 5-6 CD-RW Basics, 5-10 Users Guide 5–1...
  • Page 53: Inserting A Disc

    Using the CD or DVD Drive In this section, you will learn how to insert and remove CDs and DVDs: Inserting a Disc Removing a Disc Manually Ejecting a Disc To load a disc into the disc drive: Ä CAUTION: Improper handling of a CD or DVD can damage the disc and could potentially damage the drive.
  • Page 54 Ä CAUTION: Before closing the disc tray, ensure that the disc snaps onto the spindle in the center of the tray. You can damage the disc and your notebook if the disc is not seated properly. 4. Push the tray back into the drive until the drive locks into place.
  • Page 55: Playing Audio Cds

    Using the CD or DVD Drive 2. Insert a small rod or pin, such as a paper clip (approximately 1/16 inch in diameter and at least 3/8 inch in length) into the Manual Eject Hole and push firmly. 3. Remove the disc from the tray. 4.
  • Page 56 If disc play does not start automatically, complete the following steps: 1. Use the Windows Start menu to open the Windows Media Player. 2. Click the Play button to begin playing the CD. 3. Click the Stop button to stop playing the CD. To remove the disc from the drive, click the Eject button on the CD or DVD drive.
  • Page 57: Using The Dvd Player

    Using the CD or DVD Drive In this section you’ll learn how to play DVD discs with your notebook: Using the DVD Player On-Screen Controls Identifying Your DVD Region Setting Your notebook’s DVD drive reserves the best seat in the house for you, so you can watch all your favorite movies anytime, anywhere.
  • Page 58 Using the CD or DVD Drive The on-screen controls allow you to quickly and easily access the features of the WinDVD Player. After the WinDVD Player is launched and active, use the controls shown on the WinDVD Player panel to navigate through the DVD titles.
  • Page 59 Using the CD or DVD Drive Did you know... match the drive’s region setting, you will see the message “Playback of content from this region is not permitted.” To close the player without changing the drive’s region setting, click Cancel. To change the region setting and play the DVD disc, select the current region and click OK.
  • Page 60 4. Select the desired region in the Current regions section. 5. Click OK to return to the WinDVD Player. Did you know... DVD drive five times. The fifth setting change you make becomes the permanent region on the player. Each time you make a change to the drive’s region setting, the remaining number of changes allowed on the DVD drive is displayed.
  • Page 61: Installing Cd-Rw Software

    Using the CD or DVD Drive The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-RW and CD-R. CD-RW refers to compact discs (or drives) that are readable and writable. CD-RW discs can hold more than 450 times the information that can be stored on a floppy disk and CD-R media can be played on most of the newer CD players, CD-ROM and DVD-ROM drives.
  • Page 62 Did you know... before installing CD-RW software. To install CD-RW software: 1. After the CD is inserted, the CD-RW software installation dialog box is displayed. Click the Next button to begin the installation process. 2. Select the Complete option to install CD-RW software. Click the Next button to continue the installation process.
  • Page 63 Using the CD or DVD Drive CDs are created using the Easy CD Creator Kit (available on selected models). Various uses of the CD-RW drive are shown in the following table. Media Audio Data Direct CD CD Copier Jewel Case Creator ✎...
  • Page 64 Did you know... disc unusable. If this occurs, it may be necessary to start over with a new disc and then properly dispose of the old disc. A buffer underrun is an error that occurs when the flow of data to the CD-Recorder is interrupted.
  • Page 65: Battery Care

    This chapter shows you how to maintain and recharge your battery properly so that your notebook computer has the power necessary to continue running. This chapter covers the following main topics: Battery Care, 6-2 Battery Calibration, 6-5 Power Management, 6-8 After you have read this chapter, you will be able to complete the following tasks: Increase the length of battery operating time...
  • Page 66: Using The Battery

    See also information on inserting, removing, and charging your battery. For safety reasons, when operating under AC power, Compaq recommends that you keep a battery installed. This method ensures that you have a charged battery when you need it. 6–2...
  • Page 67 Caring for Your Battery To determine the amount of remaining battery power, double-click the Battery Status or Power Meter icon located on the right side of the Windows taskbar. Your notebook uses a Li-Ion (lithium-ion) battery. If you will not be using your notebook for an extended period of time (2 weeks), you must take precautions to ensure that your battery is stored correctly.
  • Page 68 Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system or returning them to Compaq, your authorized Compaq partners, or their agents. 6–4 Users Guide...
  • Page 69: Calibrating The Battery

    All batteries lose their charge if they have not been used for a long period of time. In this section you will become familiar with the following: Calibrating the Battery Maximizing Battery Operating Time Recalibrating the battery simply means recharging the battery to its maximum capacity and resetting the battery gauge to display the level of charge accurately.
  • Page 70 6. Click the Power Options Options Properties dialog box. You can use your notebook while the battery is draining or charging. 7. Click the Power Schemes tab and select the Portable/Laptop scheme. 6–6 icon to display the Power Users Guide...
  • Page 71 8. From the Running on batteries column: a. In the Turn off monitor drop-down list, select Never. b. In the Turn off hard disks drop-down list, select Never. c. In the System standby drop-down list, select Never. d. In the System hibernates drop-down list, select Never. 9.
  • Page 72: Power Management

    Caring for Your Battery Select a screen saver that does not generate a lot of graphics or motion. Reduce audio volume or use headphones. Exit modem programs when you are not using them. Remove PC Cards when you are not using them. Remove CDs or DVDs when you are not using them.
  • Page 73 Sleep, also called Standby, is an energy-saving feature that reduces power to system components that are not being used. When Sleep is initiated, your information is saved in Random Access Memory (RAM), and the screen is cleared. Your notebook is still on, but the display is blank. When you resume from Suspend, your information returns to the screen where you were previously working.
  • Page 74 Caring for Your Battery If you want to... Put your notebook to Sleep manually. Wake your notebook from Sleep manually. Put your notebook into Hibernation manually. Wake your notebook from Hibernation manually. *This feature is not available on all operating system platforms. 6–10 Then...
  • Page 75 If you will not be using your notebook for an extended period of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery. A low-battery condition exists when the battery has less than 10 percent of its power remaining.
  • Page 76 Caring for Your Battery This solution allows you to continue working without being interrupted and simultaneously charges the drained battery. You don’t have to turn off your notebook before connecting the AC adapter. Your notebook automatically switches to AC power when you connect the AC adapter.
  • Page 77 Caring for Your Battery If you cannot plug in the AC adapter and you do not have a charged replacement battery, start Hibernation by pressing the ª Power button. When a power source (AC or battery) becomes ª available, press the Power button to turn your notebook on and resume your work.
  • Page 78 ROMs, and utilities. To obtain ordering information, contact your Compaq authorized dealer, reseller, or service provider or go to the Compaq Web site http://www.compaq.com. Users Guide 7–1...
  • Page 79 In addition, each download includes a Readme.txt file that includes installation instructions and other information. ✎ Most software at the Compaq Web site is packaged in a Note compressed file called a SoftPaq™. A compressed file containing a system read-only memory (ROM) is called a ROMPaq™.
  • Page 80 MS-DOS. The procedures for downloading a ROMPaq or loading a system ROM from a Compaq CD-ROM include the extraction of the installation files to a diskette. Be sure you have removed the diskette containing the system ROM from the drive before beginning the following procedure: 1.
  • Page 81 Maintenance, Shipping and Travel Ä CAUTION: The system ROM will not install properly if the computer is docked or running on battery power. During the installation, do not shut down or unplug the computer. 3. Insert the diskette containing the system ROM into the diskette drive.
  • Page 82 A QuickRestore CD kit is included with the computer. If necessary, you can restore any or all of the software for the operating system and language you selected during initial setup from the CD. ✎ If you are restoring Windows NT 4.0 operating system, Note refer to the Hardware Guide, “Computer Upgrades and Add-Ons”...
  • Page 83 CAUTION: Replacing a Compaq enhanced operating system with a retail version will result in the loss of enhancements added by Compaq. In other cases it may result in system lockups and loss of unsaved information. In other cases, complete USB support will become unavailable.
  • Page 84 Several products are available on the market that will detect the virus, destroy it, and repair any damage it causes. Contact your authorized Compaq retailer for details. When the computer is run at high power levels or for an extended period of time, it is normal for the computer to feel warm to hot.
  • Page 85 Maintenance, Shipping and Travel Å WARNING: To reduce the risk of electric shock or damage to internal components, do not allow liquids to drip into the computer keyboard. Ä CAUTION: To prevent possible damage to the display, do not place anything on top of the computer when it is closed.
  • Page 86 Drives are fragile computer components that must be handled with care. Ä CAUTION: To prevent damage to the computer or drive and loss of information: Turn off the computer before removing or inserting a hard drive from the hard drive bay or MultiBay. Do not remove a hard drive while the computer is on, in Suspend, or in Hibernation.
  • Page 87 Maintenance, Shipping and Travel 1. Back up your work. 2. Remove all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Shut down the computer. 4. If the computer will be disconnected from an external power source for more than 2 weeks, remove all battery packs. 5.
  • Page 88 ❏ Consult with a Compaq authorized dealer, reseller, or service provider about power cord and adapter requirements for each location in which you plan to use the computer.
  • Page 89 Maintenance, Shipping and Travel Regulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number. To ensure continued safe and reliable operation, use the computer only with the products listed below: Product Computer Battery pack AC Adapters...
  • Page 90: Basic Solutions

    This chapter covers the following main topics: Basic Solutions, 8-2 Backup Utilities, 8-2 Compaq Help and Support, 8-3 Solution Tables, 8-7 If you cannot solve a problem yourself, you can contact Compaq support for all the help you’ll need. Users Guide 8–1...
  • Page 91: Helpful Hints

    If you still need help, this section tells you how to quickly find the solution: Backup Utilities Compaq Help and Support Helpful Hints Finding Solutions Quickly You should back up your files regularly with a backup utility.
  • Page 92 Your notebook is equipped with Compaq Help and Support, an integrated help and assistance tool from Microsoft and Compaq that provides the following services: Easy access to your notebook’s built-in product information Preventive care and maintenance assistance for your notebook...
  • Page 93 Compaq Customer Communities or to open a service request online for a Compaq support specialist. To post your question to the Compaq Customer Communities, open Compaq Help and Support and click Join the Compaq Customer Communities. You may want to visit the following Compaq Web sites: www.compaq.com/...
  • Page 94 Your online service request will be handled using e-mail between you and your assigned Compaq support specialist. Did you know... Internet for online technical support, you can contact Compaq by telephone. See your Warranty Statement for details. If you encounter minor problems with your notebook, display, or...
  • Page 95: Solution Tables

    If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time. If a problem persists and you are unable to resolve it, contact a Compaq authorized service provider. Refer to your Warranty Statement for details. 8–6...
  • Page 96: Audio And Video

    In this section you will find information on: Audio and Video Battery and Power Mass-Storage Games and Internet Keyboard and TouchPad Memory and PC Cards Symptom No sound. Sound is too low. Users Guide Audio Problem Volume has been muted. Your notebook is in Sleep mode.
  • Page 97 Solutions Symptom Sound is distorted. ÷ Volume icon is missing from the Windows taskbar. 8–8 Audio (Continued) Problem Volume is set too high. The Place volume control icon in the taskbar option has not been selected. Solution ÷ Click the Volume icon on the taskbar, then click the Volume slider and...
  • Page 98 Symptom Screen is blank. Display only fills part of the screen. Users Guide Video or Display Problem Your notebook is in Sleep mode. This is identified when the ª Power light is flashing. The external monitor display is selected. Your resolution settings are not set properly.
  • Page 99 Solutions Symptom Characters are garbled or the display flashes when your notebook is connected to an external monitor. Symptom The digital camcorder or 1394 device is not working. 8–10 Video or Display (Continued) Problem The external monitor’s resolution is set too high for your notebook.
  • Page 100 Symptom Battery gauge is not accurate. Battery charging indicator does not display and battery does not charge. Battery charge does not last as long as expected. Battery charge does not last as long as expected. Users Guide Battery Problem Battery needs calibrating.
  • Page 101: Using Online Help And Support

    Solutions Did you know... DVDs, DVD/CD-RWs, floppies, and the hard disk. Symptom CD/DVD drive cannot read a disc or takes too long to start. DVD player performance is poor when running other programs simultaneously. Display is corrupted when playing some DVD movies.
  • Page 102 Symptom Floppy drive is continually active. Floppy drive cannot read a floppy. Users Guide Floppy Drive Problem The floppy disk is improperly inserted. Floppy diskette is not formatted. Solutions Solution Remove the floppy diskette and reinsert it as follows: 1. Insert the edge with the sliding cover into the drive facing up.
  • Page 103 Solutions Symptom Game frequently stops responding or locks up. Symptom Cannot connect to the Internet. 8–14 Games Problem Minimum hardware or software requirements set by manufacturer are not met. Game was not set up properly when installed. Internet Problem Internet service provider (ISP) account is not set up properly.
  • Page 104: Keyboard And Touchpad

    Symptom Keyboard commands or keystrokes are not recognized by your notebook. Fn+Num Lk or Shift+Num Lk does not turn the internal NumLock on. When typing, some of the letter keys return numbers to the screen. Cursor does not respond to Touchpad.
  • Page 105 Solutions Symptom Cursor does not respond to Touchpad. Cursor does not respond. 8–16 Keyboard and TouchPad (Continued) Problem Program in use has stopped responding to commands. The TouchPad sensitivity settings may need adjustment. The PageUp, PageDown, Home, or End keys were accidentally pressed while typing.
  • Page 106 Symptom Insufficient memory message is displayed. Symptom Your notebook does not recognize the PC Card. Users Guide Memory Problem All available memory is used by open programs and memory is needed for the desired task. PC Cards Problem PC Card is not fully inserted in the slot or is upside down.
  • Page 107 Copy of a file that is kept in case the original is lost or damaged. Backups can be kept on the hard disk, a floppy diskette, an LS Compaq drive, or even a CD. bit The smallest possible piece of computer information—a single digit.
  • Page 108: Glossary

    Glossary browser Software that searches for, displays, and downloads text, graphics, sound, and video from the Internet. Microsoft Internet Explorer and Netscape Navigator are two popular browsers. A mistake in the design of computer software or hardware. Because of their complexity, many have minor bugs.
  • Page 109 CD-ROM A compact disc with read-only data. You cannot erase or record over the data. CD-RW A compact disc with rewritable data. You can write to the disc using a rewritable or recordable CD drive. chat An Internet feature that allows you to exchange typed messages with another person (or a group of people) in real...
  • Page 110 Internet. drive A device that reads and sometimes writes to storage media. Examples are the CD drive, DVD drive, LS Compaq drive, floppy drive, and hard drive. driver Software that enables the operating system to recognize...
  • Page 111 DSL Digital Subscriber Line. A telephone line that carries both voice and data signals; it allows you to talk on the phone and browse the Internet at the same time. The data part of the line, which is continuously connected to the Internet, allows high-speed, high-capacity data transfer.
  • Page 112 Glossary fax modem A modem that allows your computer to transmit and receive faxes. The fax modem can transmit documents to fax machines and other computers with fax modems. It can broadcast a fax to several sites at once. A dual-purpose modem functions as both a regular modem that transmits files as attachments...
  • Page 113 graphics Pictures or illustrations, including drawings, pie charts, bar graphs, street maps, architectural and engineering designs, fashion designs, musical scores, cartoons, animated images, and photographs. A graphics card enables the monitor to display these items on the screen. See also SVGA and XGA. hard disk Internal storage media for permanent storage of system files, software, and data...
  • Page 114 Glossary http:// This protocol commands the Web server to locate the Web site you requested and transmit the Web site to your computer. hyperlink An embedded link to another document. When you pass the cursor over a link (usually highlighted text or an image), a small hand with a pointed index finger is displayed.
  • Page 115 Internet phone A video telephone that allows you to make long-distance calls over the Internet. ISP Internet Service Provider. A company that provides access to the Internet. To use the service, you need the service provider’s software, a user name, a password, and access phone numbers.
  • Page 116 Windows programs. You can insert extra memory (visit the following Web site for more information: www.compaq.com/support/files See also RAM and byte. microprocessor A silicon chip inside your computer that processes the instructions and data from input devices (such as...
  • Page 117 MIDI Pronounced “middy.” Musical Instrument Digital Interface. An interface that allows the computer to record sounds created by a synthesizer and then manipulate the data to produce new sounds, such as changing the key of a composition. See also interface and digital.
  • Page 118 Glossary MP3 The file extension for MPEG, audio layer 3, sound files. This format compresses sound data from a stereo music CD to one-half of its original size without sacrificing sound quality. Because of their small size, MP3 files can easily be transferred over the Internet.
  • Page 119 news server A server that receives the Usenet news feed (all the individual messages collected from 100,000 news servers around the world). You access the news server through your Internet Service Provider. See also Usenet and newsgroup. NIC Network Interface Card. An expansion card or other device used to connect a computer to a local area network.
  • Page 120 Glossary parallel port A connector on the back of the computer for plugging in a parallel cable attached to a parallel device, such as a printer. Data is transferred, one byte at a time, through eight data wires (one for each bit in the byte).
  • Page 121 pop-up menu A list of options that pops up when you right-click an icon on the desktop or taskbar, the vacant part of the desktop, a selection in a document, or a file in Windows Explorer. See also right-click. processor Short for microprocessor.
  • Page 122 Glossary RAM Random Access Memory. The main memory of the computer. It holds a copy of the operating system, any programs that are running on the computer, and any data that is being processed. RAM is temporary memory; turning off the computer clears RAM.
  • Page 123 scroll mouse A mouse with a scroll wheel (between the two mouse buttons) for automatic scrolling through long documents or Web pages. search engine A program, accessed on the Internet, that allows you to search large databases for information, using keywords or phrases.
  • Page 124 Glossary shortcut menu A menu that pops up when you right-click an icon on the Windows desktop or taskbar, the vacant part of the desktop, a selection in a document, or a file in Windows Explorer. The options on the pop-up menu are the most commonly used commands that relate to the item you right-clicked.
  • Page 125 URL Uniform Resource Locator. The address of a Web site, such as: http://www.compaq.com Users Guide USB port Universal Serial Bus port. A connector for plugging in multiple, ultra-high-speed peripherals. USB ports are...
  • Page 126 Glossary V.92 standard A standard adopted in 2000 to improve the V.90 standard in three ways: reduced startup time (time needed to establish connection), new internet call-waiting feature (letting you know that someone is trying to call you without losing the modem connection), and increased maximum upload speed (improved video conferencing and general...
  • Page 127 Windows Explorer A file management program that lets you see the hierarchy of folders on your computer and all the files and subfolders in each folder. Visualizing the hierarchy is useful for copying and moving files. You can open the folder that contains the file you want to move or copy, click and drag the file to a new folder, and then...
  • Page 128 Glossary zipped file A file that has been squeezed to a smaller size by compression software, such as WinZip. An archive (group of related files that are zipped together) can be transmitted as an e-mail attachment much faster than individual files. An archive takes up less storage space on your disk.
  • Page 129 AC adapter connecting 6–5 connector 2–10 plugging/unplugging 3–2 Agency series numbers 7–12 antivirus software 7–7 Audio features digital audio 2–4 troubleshooting 8–7 Back panel components 2–10 Backup procedure 8–2 Battery calibrating 6–5 charging 3–7 6–7 checking 6–3 connecting AC adapter 6–12 draining 6–6 inserting 3–5 Li-Ion 6–4...
  • Page 130: Lower Front Panel

    Compaq Help and Support 8–3 Compaq Software and Drivers Download Center 7–2 Compaq Support Software CD subscription 7–2 Compaq Web sites. See Web sites Component locations backpanel 2–10 display release latch 2–1 function keys 2–6 Internet Zone buttons and lights 2–4...
  • Page 131 8–13 Front panel components 2–2 Function keys 2–6 Games, troubleshooting 8–14 Hardware, installing 4–6 Headphone jack 2–8 Help launch key 2–6 Help,contacting Compaq 8–5 Hibernation mode 3–4 Installing hardware devices 4–6 memory 4–6 software 4–5 Internet, software updates 7–1 Internet,troubleshooting connection 8–14...
  • Page 132: Storage Drives

    Internet 7–1 subscribing to CD 7–2 Software, adding and removing 4–5 Solution tables See also Compaq Help and audio and video 8–7 battery and power 8–11 keyboard and TouchPad 8–15 mass-storage 8–12 memory and PC cards 8–17 Standby mode 6–10...
  • Page 133: Symbols And Graphics

    8–10 TouchPad button location 2–2 components 2–2 edge motion 3–10 tapping 3–9 troubleshooting 8–15 using 3–7 Troubleshooting See also Compaq Help and Support audio 8–7 battery 8–11 CD drive 8–12 diskette 8–13 DVD 8–12 memory 8–17 power 8–11 video 8–7 Underside components 2–11...

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