1. Manuals
  2. Brands
  3. AudioCodes Manuals
  4. Controller
  5. RX-PAD
  6. User's and administrator's manual

AudioCodes RX-PAD User's And Administrator's Manual

Meeting room controller
Hide thumbs Also See for RX-PAD:
Table of Contents

Advertisement

Quick Links

Download this manual
User's and Administrator's Manual
Room Experience (RX) Suite
AudioCodes RX-PAD
Meeting Room Controller
Version 2.2

Advertisement

Table of Contents
loading

Related Manuals for AudioCodes RX-PAD

Summary of Contents for AudioCodes RX-PAD

  • Page 1 User's and Administrator’s Manual Room Experience (RX) Suite AudioCodes RX-PAD Meeting Room Controller Version 2.2...

  • Page 3: Table Of Contents

    1.5.4 AudioCodes Root CA Certificate ..................12 Getting Started ......................13 Setting up RX-PAD ....................... 13 Signing in to RX-PAD ....................13 Pairing RX-PAD with MTR .................... 13 After Pairing ........................13 Operating RX-PAD ..................... 15 Operating with the Remote Keyboard ................15 Managing Popup Messages ..................
  • Page 4 RX-PAD Meeting Room Controller Diagnostic Data ......................29 Reset configuration ....................... 30 Restart Teams app ....................... 30 Company Portal Login ....................30 Getting Company Portal Logs ..................30 Launch Mobile Teams ....................31 Debug Recording ......................31 5.10 Restoring to Defaults ..................... 32 5.11 Erase all data (factory reset) ..................
  • Page 5 Please contact your local recycling authority for disposal of this product. Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products contact...
  • Page 6 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18320...

  • Page 7: Introduction

    With its proximity sensor, ergonomic design and 8-inch high-resolution display, this high-quality controller enables simple and intuitive operation with extensive customization options. RX-PAD Meeting Room Controller offers innovative features such as one-click-to join with an integrated calendar for simple collaboration initiation, smooth content sharing and easy camera adjustments, among others.

  • Page 8: Specifications

    Connectivity RX-PAD must be paired with the ‘main MTR unit’, for example, RXV81 or RXV200, to be active. RXV81 | RXV200 is the Front of the Room MTR main unit. RX-PAD runs the main client and MTR processing (audio, video, sharing) ...

  • Page 9: Security Guidelines

    1. Introduction Security Guidelines The RX-PAD is an AudioCodes Native Teams Android-based device purpose-built and customized for Teams calling and meeting and designed to enhance security as part of the default use. Though customers might see Android-based systems as prone to security issues, security is much less a concern on devices that are purpose-built for Teams meeting and calling.

  • Page 10: Screen Lock

    1.5.2.4 AudioCodes Private Key The system software on the device is signed with AudioCodes private key – users can replace the complete software only with new software that is also signed by the AudioCodes private key. This prevents the user from replacing the complete OTA package of the device with any new system software unless this software has been fully signed by AudioCodes.

  • Page 11: 1.5.2.10 Sandboxing

    1.5.2.15 Debugging Interface The device leverages SSH as a debugging interface.  AudioCodes recommends that customers disable SSH on the device – this can be done via  the AudioCodes Device Manager (OVOC). AudioCodes recommends changing the Admin password from the default, which can be ...

  • Page 12: Audiocodes Root Ca Certificate

    RX-PAD Meeting Room Controller 1.5.4 AudioCodes Root CA Certificate -----BEGIN CERTIFICATE----- MIIDMTCCAhmgAwIBAgIBATANBgkqhkiG9w0BAQsFADAfMQwwCgYDVQQKEwNBQ0wx DzANBgNVBAMTBlJvb3RDQTAeFw0wMDAxMDEwMDAwMDBaFw0zMDAxMDEwMDAwMDBa MB8xDDAKBgNVBAoTA0FDTDEPMA0GA1UEAxMGUm9vdENBMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEA6GK495KUCXAm/UE17G4/cjnZN4LNaxYEYzbfZL0a EhgSKYt/LQ+iUcDhojsneusNgrcGkpwKklKsGsvGWmSRNULV01CW+TX2VJN73+hh V0uzhyOIYAUhbDaoqNM6Kp5b7sJ1ew4Ig9kfd/ma9Czl5koESLlw/inLj/r+rD96 mUcPElWrKspv7Qy4I14fsK/yMArixRopTL1munVVPpSFM9Jh8IY3JHyr5CQJXKKs EhGAJsnHaRqsR2Su3X/WtslgEF+cvP34pxhlhFL29nMfnaFATSS3rgGaFlSvl1ZS esLMqkWjp9cqGYrvt7K61sYnvMMb+o/KbWqVokXb+Fr7bwIDAQABo3gwdjAMBgNV HRMEBTADAQH/MB0GA1UdDgQWBBQDXySn9hz15lDraZ+iXddZGReB+zBHBgNVHSME QDA+gBQDXySn9hz15lDraZ+iXddZGReB+6EjpCEwHzEMMAoGA1UEChMDQUNMMQ8w DQYDVQQDEwZSb290Q0GCAQEwDQYJKoZIhvcNAQELBQADggEBAI0rUywommWWJnH3 JOfKiS3+VnX5hJITZymvWanMXUz/6FonHccPXEBYTrUYwhiWx3dwELAFXDFKkxMp 0KKWZ4F39cAOLRjqhzya+xUeeJ9HQZCXYAJ6XgvTfN2BtyZk9Ma8WG+H1hNvvTZY QLbWsjQdu4eFniEufeYDke1jQ6800LwMlFlc59hMQCeJTenRx4HdJbJV86k1gBUE A7fJT1ePrRnXNDRz6QtADWoX3OmN7Meqen/roTwvLpEP22nYwvB28dq3JetlQKwu XC4gwI/o8K2wo3pySLU9Y/vanxXCr0/en5l3RDz1YpYWmQwHA8jJIu8rxdhr+VNQ Zv6R/Ys= -----END CERTIFICATE---- User’s and Administrator’s Manual Document #: LTRT-18320...

  • Page 13: Getting Started

    See the Pairing RX-PAD with Teams Rooms on Android AudioCodes Devices for information about how to sign in to your Microsoft Teams Account. Pairing RX-PAD with MTR RX-PAD must be paired with the Microsoft Teams Room (MTR) on Android device (RXV81 | RXV200). Note: See the Pairing RX-PAD with Teams Rooms on Android AudioCodes Devices for information about how to pair RX-PAD with RXV81 | RXV200.
  • Page 14 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18320...

  • Page 15: Operating Rx-Pad

    Flashing red indicates incoming invite to join a meeting  Operating with the Remote Keyboard After pairing RX-PAD with the MTR, scroll down in RX-PAD to the Remote Keyboard menu:  To operate with the remote keyboard: Tap the menu indicated in the figure above.

  • Page 16: Managing Popup Messages

    The figure below shows the popup message Device is updating on RX-PAD. If the alert is an action, you can perform the action using RX-PAD, for example, REBOOT / DO IT LATER / COLLAPSE, as shown in the figure below.

  • Page 17: Adjusting Mtr Camera Settings

    User’s and Administrator’s Manual 3. Operating RX-PAD Adjusting MTR Camera Settings After pairing RX-PAD with the MTR device (RXV81 | RXV200), scroll down in RX-PAD to this:  To adjust MTR camera settings: Tap the menu indicated in the figure above to enter the MTR’s Camera Settings page -or- use the camera hard key to access the Camera Settings page.
  • Page 18 RX-PAD Meeting Room Controller Note: Admin users can create a permanent camera settings preset including enable / • disable of Auto Framing. End users can either select a preconfigured preset which includes enable / disable of • Auto Framing or create a temporary preset during a meeting (which will be deleted at the end of the meeting) and can enable / disable Auto Framing.
  • Page 19 User’s and Administrator’s Manual 3. Operating RX-PAD Version 2.2 RX-PAD Meeting Room Controller...

  • Page 20: Configuring A Bundle

    RX-PAD Meeting Room Controller Configuring a Bundle Admins can configure an MTR bundle in the MTR device’s GUI (RXV81 | RXV200). Navigate to the Bundle setting using RX-PAD’s Remote Keyboard that controls the MTR  (see also the next section).

  • Page 21: Configuring Ad Hoc Mode On Rxv81

    3. Operating RX-PAD Configuring Ad Hoc Mode on RXV81 RXV81 MTR and RX-PAD Controller support ad hoc peripheral mode. When RXV81 is connected via USB to a PC/laptop, it automatically moves to ad hoc peripheral mode and the following is displayed on RX-PAD: When a call comes in, RX-PAD displays the incoming call’s functions as follows:...
  • Page 22 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18320...

  • Page 23: Configuring User Settings

    Live Captions can be set in regular one-on-one calls as well as in Teams meetings. Hiding Names and Meeting Titles Users can hide information such as names and meeting titles for individual devices via the Meetings page (More > Settings > Meetings): Version 2.2 RX-PAD Meeting Room Controller...

  • Page 24: Reboot

    RX-PAD Meeting Room Controller Reboot Rebooting allows you to exit from and reconnect without needing to sign in again.  To reboot: Under ‘User’, navigate to and select Reboot.  About The ‘About’ screen gives you quick access to information about the deployment.

  • Page 25: Debugging

    • An enhanced bug report is available for efficient debugging. • Information such as pack up time, ps, top, meminfo and df commands (information about file system disk space usage) is reflected in it. Version 2.2 RX-PAD Meeting Room Controller...

  • Page 26: Log Settings | Collecting Logs

    RX-PAD Meeting Room Controller Log Settings | Collecting Logs Device diagnostics (Logcat) can be collected using the Microsoft Admin Portal. For support purposes, general logs can be collected also using the Microsoft Admin Portal. The logs can help debug Teams application issues and also for issues related to the device.
  • Page 27 User’s and Administrator’s Manual 5. Debugging Note: The preceding figure is for illustrative purposes. It shows an AudioCodes phone. The same screen is displayed for the MTR. Click the icon. Diagnostics Version 2.2 RX-PAD Meeting Room Controller...

  • Page 28: Remote Logging

    RX-PAD Meeting Room Controller Click Proceed; the logs are uploaded to the server. Click the History tab. Click Download to download the logs. Remote Logging Remote Logging via Syslog provides the same log level as Device Diagnostics (performed via the Microsoft Admin Portal) with some additional information that may be relevant to device issues (not Teams application issues).

  • Page 29: Diagnostic Data

    Get the logs using SCP notation as follows: scp -r admin@host_IP:/sdcard/logs/ . Following are the relevant logs (version and ID may be different to those shown here): dmesg.log  dumpstate-TEAMS_1.3.16-undated.txt  dumpstate_log-undated-2569.txt  logcat.log  Version 2.2 RX-PAD Meeting Room Controller...

  • Page 30: Reset Configuration

    RX-PAD Meeting Room Controller Reset configuration Admin users can opt to ‘clean up’ their configuration history and return the MTR to an Out of Box Experience (OOBE). If the Teams app isn't running well, this might help.  To reset the configuration: Navigate to and select Reset configuration.

  • Page 31: Launch Mobile Teams

    This feature enables Admin users to perform media/DSP debugging. Note: DSP recording can be activated on the fly without requiring the network administrator to reset the device.  To reset the configuration: Navigate to and select Debug Recording. Version 2.2 RX-PAD Meeting Room Controller...

  • Page 32: Restoring To Defaults

    Navigate to and select Remote port and input it (Default: 5000). Start Wireshark on your PC to capture audio traffic. 5.10 Restoring to Defaults RX-PAD can be restored to defaults by pressing 15 seconds on the bottom key (dedicated button on RX-PAD). 5.11 Erase all data (factory reset) This option is the equivalent of restoring to defaults shown in the preceding section;...

  • Page 33: Screen Capture

    5.13 Performing Recovery Operations While RX-PAD is powering up, admin can perform recovery operations by long-pressing the device’s reset key. When long-pressing the reset key, the device’s main LED changes color after every n seconds; each color is aligned with a recovery operation option.

  • Page 34: Restoring Device Firmware Via Usb Disk

    RX-PAD Meeting Room Controller 5.14 Restoring Device Firmware via USB Disk For recovery purposes, firmware can be applied to RX-PAD from a USB disk.  To apply the firmware from the USB disk: Enter recovery mode by pressing for 2-4 seconds the power button as shown in the preceding table (Action: ENTER_RECOVERY);...

  • Page 35: Updating Microsoft Teams Devices Remotely

    If they are, the user is notified and given an option to delay the update or apply it, nonetheless. The feature avoids disrupting users’ ongoing activities on their devices, such as calls. Version 2.2 RX-PAD Meeting Room Controller...
  • Page 36 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18320...
  • Page 37 Website: https://www.audiocodes.com/ ©2023 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience are trademarks or registered trademarks of AudioCodes Limited.

Table of Contents