MCZ CLUB COMFORT AIRMATIC 14 M2 Operation And Cleaning page 51

33-ALARMS
A12
GEAR MOTOR SENSOR
FAULT
A13
BOARD TEMPERATURE
FAULT
A14
ACTIVE SENSOR FAULT
A17
FEED SCREW LOCKED
ALARM
A21
PRESSURE SWITCH
A22
ROOM PROBE FAILURE
A23
BRAZIER NOT CLOSED
POP-UP
POP-UP
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Faulty gear motor driving sensor (PWM)
Electronic control unit overheating
Faulty air flow rate sensor
Blocked feed screw due to clogged pellets
or a foreign body
Stove door open
Fuel loading hatch open
Air pressure switch
Room probe anomaly
Brazier not closed fault
Disconnected Wi-Fi probe
Alarms
Contact an authorised service centre.
The structure is too hot because the product has been
used for too long at the maximum power or there is poor
ventilation. When the stove is cold enough, press the
button for at least 3" to reset the alarm. Once the alarm is
cleared, the product can be switched on normally.
This alarm blocks the stove and can be reset from the
App. If the sensor is faulty, the alarm appears once
again. Contact an authorised service centre to have the
component replaced.
The feed screw is not unblocked even after the feed screw
unblocking procedure indicated by the software has been
carried out (rotating the gear motor in both directions).
Try to remove the pellets and/or foreign body with an
extractor or call an authorised service centre to perform
this operation.
Close the door
Close the hatch.
Lower the fuel level in the hopper.
Draught difficulties or clogged brazier.
Check whether the brazier is clogged by deposits and
clean it, if necessary.
Check and if necessary clean the smoke duct and air inlet.
Contact an authorised service centre to have the
component replaced.
Reset the alarm by pressing the ON/OFF button. The stove
will begin shut down or cooling.
Make sure the device has charged batteries
Replace the batteries and restart the device connection
procedure
From the App, it is possible to receive a message
regarding the alarms that cannot be reset from the App,
such as A01, A02, A03, A05, A21, but which can only be
reset from the stove's panel. After resetting the alarm
from the panel, reset the message from the App.
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