Lines Are Misaligned; Prints Are Scuffed Or Smeared - Epson SureColor P5370 User Manual

Check Cartridge and Maintenance Box Status
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Creating Custom Paper Settings Using the Control Panel
Cleaning the Print Head Cap Area
Removing and Installing Ink Cartridges
Related topics
Using Epson Media Installer

Lines Are Misaligned

With bidirectional printing, the print head prints while moving left and right. If the print head is misaligned,
ruled lines may be misaligned as a result. If you see vertical lines in the (bidirectional) print output, align
the print head.
Parent topic:
Related concepts
Media Setting Optimization

Prints are Scuffed or Smeared

If your prints are scuffed or smeared, try these solutions:
• Make sure your paper meets the specifications for your product.
• Do not use paper with folds or creases and always use new media.
• If you are using cut sheet paper, check that changes in humidity and temperature have not made the
paper wavy or curled up on the edges. Load the paper just before printing and do not use wavy or
curled paper. For roll paper, cut off any wavy or curled parts and then load the roll again. For cut
sheets, use new paper.
• If the surface of the paper is scuffed, select a wider Platen Gap setting. If results do not improve, set
Paper Setting or Custom Paper Setting > Paper Eject Roller to Use (Heavy Load) or Use (Light
Load).
Caution: The Paper Eject Roller setting may damage glossy paper.
Solving Print Quality Problems
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