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Epson Stylus Pro 10000 Series Warranty

Epson stylus pro 10000: warranty
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Download this manual See also: User Manual, Installation Manual
Preferred
EPSON
®
SM
®
Warranty Program for the EPSON Stylus
Pro Large Format Printers
Priority
Technical Support
Toll-Free
Phone Number
On-Site Repair
Security and
Peace of Mind
CPD-12421
Please open this booklet and record your unique Unit ID Number.
You will need it to take full advantage of the Preferred Warranty.

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Summary of Contents for Epson Stylus Pro 10000 Series

  • Page 1 Preferred EPSON ® ® Warranty Program for the EPSON Stylus Pro Large Format Printers Priority Technical Support Toll-Free Phone Number On-Site Repair Security and Peace of Mind CPD-12421 Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.

  • Page 2: Welcome And Congratulations

    Pro Large Format Printers Welcome and Congratulations Congratulations on your purchase of an EPSON Stylus Pro large format ink jet printer. Your printer is designed to produce large format, amazingly photo- realistic output using genuine Epson inks, cartridges and media. To ensure your complete satisfaction with the printer’s performance, Epson is pleased to...

  • Page 3: Purchasing Extended Service: The Epson Preferred Plus Plan

    Purchasing Extended Service: the EPSON Preferred Plus Plan The EPSON Preferred Plan offers premium warranty service for 1 year. We’d like to inform you of the opportunity to extend that premium level of service for an additional 1 or 2 years through the EPSON Preferred Plus Plan – Epson’s extended service contracts for the EPSON Stylus Pro large format printers.

  • Page 4: For Epson Preferred Technical Support

    4 Note: Weekend support hours are subject to change without notice. * While your printer is under warranty, if you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours so we may resolve the problem.

  • Page 5: Terms And Conditions

    Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty of the Epson printer.
  • Page 6 The repacked defective printer will be picked up by a carrier designated by Epson. If the defective product is not prepared for return within 7 business days of receipt of the replacement printer, the customer will be invoiced at the prevailing manufacturer’s suggested retail price for the replacement printer.
  • Page 7 Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this warranty. Any action for breach of warranty must be brought within 15 months of the date of original purchase.
  • Page 8 EPSON and EPSON Stylus are registered trademarks of Seiko Epson Corporation. EPSON Preferred is a service mark of Epson America, Inc. © 2001 Epson America, Inc. Epson America, Inc. – P.O. Box 93012 - Long Beach, CA 90809-9941 – MS: 6-40...
  • Page 9 Preferred Plus EPSON ® Premium Support and Protection Plan EPP10B1 1 Year Premium Upgrade for the EPSON Stylus ® Pro 10000 Series Printer CPD-12436 You must enroll to activate coverage! Retain this document as proof of purchase.
  • Page 10 You will typically receive the acknowledgment within 14 days of Epson’s receipt of your enrollment card. Also included in this booklet are the full terms and conditions for the Epson Preferred Plus Service Plan. If you have any problems gaining access to the Preferred Support Line at 888-377-6611 please contact us at 562-276-1305 during normal business hours so we may resolve the problem.

  • Page 11: Activation Instructions

    Product Code: Certificate No. Printer Purchase Date: Printer Serial No.: 7 Digit Unit ID#: Date Enr. Card Mailed: EPSON AMERICA, INC. ATTN: PREFERRED PLUS ENROLLMENT REP. PO BOX 93012 LONG BEACH, CA 90809-9941 EPP10B1...
  • Page 12 Terms and Conditions (the “Service”) for the products you have selected for extended service coverage. The product is the EPSON Stylus Pro 10000 series printer (the “Printer”, also referred to as “Product”). Epson is financially and legally obligated for performing Service under this Agreement.
  • Page 13 D. How To Obtain Services Customer may obtain Service by following these procedures: 1. Once the Preferred Plus Support Plan is activated, please call Epson when the Product requires repair by using the same toll-free number identified in the EPSON Preferred Warranty booklet included with the Printer at the time of purchase and entering the Unit ID number.
  • Page 14 Any damage caused by using unsuitable inks or ink systems in the Printer. Please note that all Epson large format printers are designed for use with a specific ink set and changing or mixing of consumables, whether Epson branded or third party, is not recommended.
  • Page 15 Agreement and any extension thereof. 2. Except as provided in this Agreement, neither Epson nor its affiliates or agents shall be liable for (a) any loss, inconvenience, or damage, including direct, special, incidental, or consequential damages, including...
  • Page 16 EPSON and EPSON Stylus are registered trademarks of Seiko Epson Corporation. EPSON Preferred is a service mark of Epson America, Inc. © 2001 Epson America, Inc. Epson America, Inc. – P.O. Box 93012 – Long Beach, CA 90809-9941 – MS:6-40...
  • Page 17 If dealer is completing this form, please indicate the following: Dealer Service Account Number ____________________________ Dealer Phone Number __________________________ Periodically, Epson would like to inform you of new product updates and special promotions. Please let us know how you would like to be contacted:...
  • Page 19 Preferred Plus EPSON ® Premium Support and Protection Plan EPP10B2 2 Year Premium Upgrade for the EPSON Stylus ® Pro 10000 Series Printer CPD-12435 You must enroll to activate coverage! Retain this document as proof of purchase.
  • Page 20 You will typically receive the acknowledgment within 14 days of Epson’s receipt of your enrollment card. Also included in this booklet are the full terms and conditions for the Epson Preferred Plus Service Plan. If you have any problems gaining access to the Preferred Support Line at 888-377-6611 please contact us at 562-276-1305 during normal business hours so we may resolve the problem.
  • Page 21 Product Code: Certificate No. Printer Purchase Date: Printer Serial No.: 7 Digit Unit ID#: Date Enr. Card Mailed: EPSON AMERICA, INC. ATTN: PREFERRED PLUS ENROLLMENT REP. PO BOX 93012 LONG BEACH, CA 90809-9941 EPP10B2...
  • Page 22 Terms and Conditions (the “Service”) for the products you have selected for extended service coverage. The product is the EPSON Stylus Pro 10000 series printer (the “Printer”, also referred to as “Product”). Epson is financially and legally obligated for performing Service under this Agreement.
  • Page 23 D. How To Obtain Services Customer may obtain Service by following these procedures: 1. Once the Preferred Plus Support Plan is activated, please call Epson when the Product requires repair by using the same toll-free number identified in the EPSON Preferred Warranty booklet included with the Printer at the time of purchase and entering the Unit ID number.
  • Page 24 Any damage caused by using unsuitable inks or ink systems in the Printer. Please note that all Epson large format printers are designed for use with a specific ink set and changing or mixing of consumables, whether Epson branded or third party, is not recommended.
  • Page 25 Agreement and any extension thereof. 2. Except as provided in this Agreement, neither Epson nor its affiliates or agents shall be liable for (a) any loss, inconvenience, or damage, including direct, special, incidental, or consequential damages, including...
  • Page 26 EPSON and EPSON Stylus are registered trademarks of Seiko Epson Corporation. EPSON Preferred is a service mark of Epson America, Inc. © 2001 Epson America, Inc. Epson America, Inc. – P.O. Box 93012 – Long Beach, CA 90809-9941 – MS:6-40...
  • Page 27 If dealer is completing this form, please indicate the following: Dealer Service Account Number ____________________________ Dealer Phone Number __________________________ Periodically, Epson would like to inform you of new product updates and special promotions. Please let us know how you would like to be contacted:...