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10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
If you don't see any improvement after cleaning the print head three times, run a Power Cleaning.
Parent topic:
Related tasks
Loading Cut Sheets in the Rear Manual Feeder
Loading Media in the Front Manual Feeder
Loading Cut Sheets in the Paper Cassette
Loading Roll Paper
Checking the Nozzles Using a Computer Utility
Running a Power Cleaning Using a Computer Utility
Running a Power Cleaning Using the Product Control Panel
If print head nozzles are still clogged after cleaning the print head several times, run the Power
Cleaning utility from the product control panel. This process consumes a lot of ink to clean the clogged
nozzles.
Note: Prepare a new maintenance box if the current maintenance box is low on space. If you perform a
Power Cleaning more than once, the maintenance box may fill up sooner than expected. Power cleaning
consumes more ink than a regular head cleaning. Check the ink cartridge levels before starting a Power
Cleaning cycle and prepare new cartridges, as necessary.
1. Load roll or cut sheet paper in the printer.
2. Make sure the correct paper type is selected.
3. Select
4. Select Next.
A confirmation message appears.
5. Select Start to begin the power cleaning cycle.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
Note: The power cleaning cycle takes about 5 minutes.
6. Select Yes to print a nozzle check pattern.
Print Head Cleaning
maintenance > Power Cleaning.
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