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LCD screen message
Printer error. Turn power off and
on again. If the problem persists,
contact Epson support.
XXXXXXXX
(service code)
Parent topic:
Related references
Forgot the Administrator Password
Related tasks
Replacing the Cutter
Setting a Password and Locking the Control Panel
Related topics
Wi-Fi or Wired Networking
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Select
2. Select one of these options:
• Network Settings: Resets all network settings.
• Clear All Data and Settings: Resets all control panel settings except date and time, length unit,
and language settings.
You see a confirmation screen.
Condition/solution
An error message occurs when:
• The power cable is not connected securely
• An error occurs that cannot be cleared
When a printer error has occurred, the printer automatically stops
printing. Turn off the printer, disconnect the power cable from the
outlet and the printer, and reconnect them. Turn the printer on and
off several times. If the same error message is displayed on the LCD
screen, contact Epson for support and provide them with the
displayed service code.
Solving Problems
> General Settings > System Administration > Restore Default Settings
204
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