Crestron Isys i TPMC-4XG-B Operation Manual
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Crestron Isys i TPMC-4XG-B Operation Manual

Sys i/o handheld wifi touchpanel
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Crestron TPMC-4XG-B
Isys i/O™ Handheld WiFi Touchpanel
Operations Guide

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  • Page 1 Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2009 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Crestron TPMC-4XG-B Contents Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B Introduction ... 1 Features and Functions ... 1 Applications... 3 Specifications ... 4 Physical Description... 7 Industry Compliance ... 11 Setup ... 12 Identity Code ... 12 Power... 12 Configuring the Touchpanel... 13 General Use and Safety ...

  • Page 5: Isys I/O™ Handheld Wifi Touchpanel: Tpmc-4Xg-B

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B Introduction Features and Functions Handheld Touchpanel Control Far more than a mere universal remote, the TPMC-4XG-B is ingeniously designed to provide a powerful wireless control solution that is easy to hold and intuitive to use. True Crestron touchscreen display, producing stunning 16-bit graphics with 3D (Synapse™) effects, high res images, dynamic graphics and text, PNG translucency and...
  • Page 6 Isys i/O™ Handheld WiFi Touchpanel Scroll Wheel A scroll wheel is located on the right side of the TPMC-4XG-B, positioned for easy navigation through lengthy menus on the touchscreen or television. Incremental up and down scrolling and press-to-select commands are programmable to allow the scroll wheel to be adapted for custom applications.

  • Page 7: Applications

    Crestron TPMC-4XG-B Applications The following diagram illustrates a basic configuration that connects a TPMC-4XG-B WiFi touchpanel to a control system via a wireless access point (WAP). CEN-WAP-ABG-1G The diagram on the next page presents a more complex configuration. In this scenario, the WAP is connected to port B of the control system’s C2ENET-2 card.

  • Page 8: Specifications

    Isys i/O™ Handheld WiFi Touchpanel Head End Dual-Port Ethernet Card with Built-In NAT/Router & Firewall PRO2 Local IR/RS-232/Relays to Device Control & Touchpanels Specifications Specifications for the TPMC-4XG-B are listed in the following table. TPMC-4XG-B Specifications (Continued on following page) 4 •...
  • Page 9 Crestron TPMC-4XG-B TPMC-4XG-B Specifications (Continued) (Continued on following page) Operations Guide – DOC. 6749B Isys i/O™ Handheld WiFi Touchpanel SPECIFICATION Graphic Engine Embedded Applications RF Wireless RF Transceiver Range Gateway Video Streaming/File Formats Battery Battery Type Usage per Charge Charging Time Power Requirements TPMC-4XG-DS-B Docking Station/Charger (included)
  • Page 10 Isys i/O™ Handheld WiFi Touchpanel TPMC-4XG-B Specifications (Continued) NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). 6 •...

  • Page 11: Physical Description

    Crestron TPMC-4XG-B Physical Description This section provides information on the connections, controls and indicators available on your TPMC-4XG-B. TPMC-4XG-B Physical View (Left, Front and Right) Operations Guide – DOC. 6749B Isys i/O™ Handheld WiFi Touchpanel Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B • 7...
  • Page 12 Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B TPMC-4XG-B Physical View (Rear) 8 • Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B Operations Guide – DOC. 6749B...
  • Page 13 Crestron TPMC-4XG-B TPMC-4XG-B Overall Dimensions (Left, Front and Right Views) 1.17 in (2.96 cm) Operations Guide – DOC. 6749B Isys i/O™ Handheld WiFi Touchpanel 3.08 in (7.81 cm) 7.39 in (18.76 cm) Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B • 9...
  • Page 14 Isys i/O™ Handheld WiFi Touchpanel TPMC-4XG-B Docking Station Dimensions (Side, Front and Rear Views) 2.25 in (5.72 cm) NOTE: When the TPMC-4XG-DS-B docking station/charger is connected to AC power and a TPMC-4XG-B is placed on the dock, the Crestron swirl logo on the front will light for approximately five seconds.

  • Page 15: Industry Compliance

    Crestron TPMC-4XG-B Industry Compliance As of the date of manufacture, the TPMC-4XG-B has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTICE: FCC NOTICE: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules.

  • Page 16: Setup

    Isys i/O™ Handheld WiFi Touchpanel Setup Identity Code The IP ID is set within the TPMC-4XG-B’s table using Crestron Toolbox™ or during configuration of the unit in the Setup pages of the TPMC-4XG-B. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-4XG-B devices in the same system must be unique.

  • Page 17: Configuring The Touchpanel

    Crestron TPMC-4XG-B Configuring the Touchpanel When power is applied to the unit for the first time, the following screen appears. Initial Opening Screen Touch Setup with the stylus or your finger to display the following TPMC-4XG-B setup screen. Setup Screen The setup screen enables basic configuration procedures prior to regular operation of the touchpanel.

  • Page 18: Touch Screen

    Isys i/O™ Handheld WiFi Touchpanel display, you can also access the setup screen by touching the Crestron swirl logo in the upper left corner. NOTE: The battery cover must be on the TPMC-4XG-B in order for the unit to function. NOTE: The battery strength meter in the system bar at the top of the setup screen will show full strength when the TPMC-4XG-B is on its dock and charging.
  • Page 19 Crestron TPMC-4XG-B “Stylus Properties” Window (Calibration Tab) “Stylus Properties” Recalibration Window Brightness Touch Brightness to display the “Screen Brightness” window. Brightness can be set from Min to Max (full brightness). Lower brightness settings extend battery life. “Screen Brightness” Window Operations Guide – DOC. 6749B Isys i/O™...
  • Page 20 Isys i/O™ Handheld WiFi Touchpanel IP Config Touch IP Config to display a window with an IP Address tab and a Name Servers tab. On the IP Address tab, you can select Obtain an IP address via DHCP to automatically assign an IP address or you can select Specify an IP address, which allows you to enter a specific IP Address, Subnet Mask and Default Gateway.
  • Page 21 Crestron TPMC-4XG-B WiFi Access Point Touch WiFi Access Point to display the “WiFi Configuration” window, which allows you to set up the parameters used to communicate with the control system via a wireless access point (WAP). Crestron recommends using a dedicated CEN-WAP-ABG-1G for each TPMC-4XG-B in the system.
  • Page 22 Isys i/O™ Handheld WiFi Touchpanel Touch Config to display the “WiFi Config” window with its General tab and 802. 1x tab. The General tab allows you to select the authentication mode, encryption mode, enter the WEP Key and WEP Key Index and see the WPA/WPA2 PSK Key. “WiFi Config”...
  • Page 23 Crestron TPMC-4XG-B Browse Window After configuring your wireless settings, close the “WiFi Config” window and touch Connect to establish communication with the selected access point. The box next to the Scan button will show the signal strength. The IP Addr, Subnet and Gateway boxes will show the settings.

  • Page 24: General Use And Safety

    Isys i/O™ Handheld WiFi Touchpanel CtrlSys IP Address Touching CtrlSys IP Address displays the “Control System Information” window which allows you to Enable DHCP and Autodiscovery as well as enter the Host Name, Port and IP ID. “Control System Information” Window Power Down and Standby Timeouts Use these two settings on the setup screen to specify the Power Down and Standby timeout values.

  • Page 25: Recommended Cleaning

    Crestron TPMC-4XG-B Recommended Cleaning Keep the surface of the touchscreen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality. For best cleaning results use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner.

  • Page 26: Programming Software

    Isys i/O™ Handheld WiFi Touchpanel Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 27 Crestron TPMC-4XG-B Locating the TPMC-4XG-B in the Device Library C2Net Device, Slot 8 Operations Guide – DOC. 6749B Isys i/O™ Handheld WiFi Touchpanel • The system tree of the control system displays the device in the appropriate slot with a default IP ID as shown in the following illustration. •...

  • Page 28: Programming With Visiontools Pro-E

    Isys i/O™ Handheld WiFi Touchpanel “TPMC-4XG-B/TPMC-4X/TPMC-4XG Device Settings” Window Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.
  • Page 29 Crestron TPMC-4XG-B elements (pixels). Each pixel uses the same amount of memory to store its color data. The amount of memory is called the bit depth of the image. Greater bit depths are required to represent finer gradations of color. Increasing bit depth necessarily increases file size.
  • Page 30 Isys i/O™ Handheld WiFi Touchpanel In VT Pro-e, the Compress checkbox permits the image to be compressed when compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This conversion to a 16-bit image may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading.

  • Page 31: Multibyte International Characters

    Crestron TPMC-4XG-B Pushbutton Programming The hard pushbuttons, the five-way thumbpad and the toggle wheel are programmable and can provide tactile control of many functions such as audio volume, channel selection, OSM navigation or even pan/tilt cameras. Refer to the following illustration for their assigned join numbers. A description for each button signal is described in the SIMPL Windows help file (F1).

  • Page 32: Embedded Applications

    Isys i/O™ Handheld WiFi Touchpanel Embedded Applications The following third-party or in-house applications are embedded in a VT Pro-e TPMC-4XG-B project. (Refer to illustration below.) The embedded applications have the following features: Embedded Applications in ProjectView The “Embedded Application Property” window permits a choice of positions on the screen, assignment of an analog touch join type and number, and a show/hide join number.
  • Page 33 Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel “Embedded Application Property” Window Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B • 29 Operations Guide – DOC. 6749B...

  • Page 34: Uploading And Upgrading

    Isys i/O™ Handheld WiFi Touchpanel Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication.

  • Page 35: Programs, Projects And Firmware

    Crestron TPMC-4XG-B TCP/IP NOTE: Required for operation with a Crestron control system. Ethernet Communication The TPMC-4XG-B connects to the PC via Ethernet: Programs, Projects and Firmware Program, project or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases.

  • Page 36: Program Checks

    Isys i/O™ Handheld WiFi Touchpanel VisionTools Pro-e Upload the VisionTools Pro-e file to the touchpanel using VisionTools Pro-e or Crestron Toolbox. Firmware Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-4XG-B firmware via Crestron Toolbox.

  • Page 37: Problem Solving

    Crestron TPMC-4XG-B Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-4XG-B Troubleshooting (Continued on following page) Operations Guide – DOC. 6749B Isys i/O™ Handheld WiFi Touchpanel TROUBLE POSSIBLE CAUSE(S) Touchpanel does...

  • Page 38: Reference Documents

    Isys i/O™ Handheld WiFi Touchpanel TPMC-4XG-B Troubleshooting (Continued) Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website (www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number. List of Related Reference Documents 34 •...

  • Page 39: Further Inquiries

    Crestron TPMC-4XG-B Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products.

  • Page 40: Software License Agreement

    Isys i/O™ Handheld WiFi Touchpanel Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online”...
  • Page 41 Crestron TPMC-4XG-B If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.

  • Page 42: Return And Warranty Policies

    Isys i/O™ Handheld WiFi Touchpanel Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
  • Page 43 Crestron TPMC-4XG-B Operations Guide – DOC. 6749B Isys i/O™ Handheld WiFi Touchpanel This page is intentionally left blank. This page is intentionally left blank. Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B • 39...
  • Page 44 Crestron Electronics, Inc. Operations Guide – DOC. 6749B 15 Volvo Drive Rockleigh, NJ 07647 (2022687) Tel: 888.CRESTRON 04.09 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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