Crestron TSR-310 Supplemental Manual
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Crestron TSR-310 Supplemental Manual

Handheld touch screen remote
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TSR-310
Handheld Touch Screen Remote
Supplemental Guide
Crestron Electronics, Inc.

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Summary of Contents for Crestron TSR-310

  • Page 1 TSR-310 Handheld Touch Screen Remote Supplemental Guide Crestron Electronics, Inc.
  • Page 2 Alliance in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Contents Access the Setup Screens Configure the Device Display Setup ........................ 3 Wireless Setup ....................... 4 Wireless Details ....................... 5 Select Access Point ....................5 Manage WAPs ......................9 IP Settings......................10 IP Table Setup ......................13 Voice Control ....................... 15 Standby Timeout ......................
  • Page 4 Appendix A: Load Firmware via USB Appendix B: Set Up Voice Control Services ii • Contents Supplemental Guide – DOC. 8226B...

  • Page 5: Access The Setup Screens

    (4) Raise Volume NOTE: The TSR-310 also provides a web configuration interface that may be used to view and configure various TSR-310 settings. For more information, refer to "Configuration via Web Interface," starting on page 26. Supplemental Guide – DOC. 8226B...
  • Page 6 About button that provides information about the TSR-310. Additionally, the setup screen displays the signal level of the wireless connection and the battery level of the TSR-310. The functions of each button are detailed in the following pages of this guide.

  • Page 7: Configure The Device

    If Wakes LCD (Motion) is set to On, this behavior is only applicable when the remote is undocked. Tap < BACK to return to the main setup screen. Supplemental Guide – DOC. 8226B TSR-310: Handheld Touch Screen Remote • 3...

  • Page 8: Wireless Setup

    The functions of each Wireless Setup button are described in the following sections. NOTE: For more information on configuring WAP settings for optimal device performance, refer to the TSR-310 Wireless Access Points Configuration Guide (Doc. 8309) at www.crestron.com/manuals. 4 • TSR-310: Handheld Touch Screen Remote...

  • Page 9: Wireless Details

    Use the Wireless Details screen to view various wireless connection details for the TSR-310 and the current WAP. A Link indicator is also provided to indicate the status of the wireless connection. (Green indicates that the wireless connection is active.) Tap <...
  • Page 10 Use the Select Access Point screen to connect the TSR-310 to an existing WAP that is in range or to configure a new WAP. NOTE: The TSR-310 alerts the user if the desired WAP is not included in Crestron's list of recommended WAP brands.
  • Page 11 8. Once all fields have been entered, tap Assign Access Point on the Confirm Info screen to assign the WAP. The WAP Connect screen displays, indicating the status of the connection attempt. Supplemental Guide – DOC. 8226B TSR-310: Handheld Touch Screen Remote • 7...
  • Page 12 < DONE to cancel adding the new WAP. For more information, refer to "Manage WAPs" on the next page. 9. Tap < DONE to return to the Wireless Setup screen. 8 • TSR-310: Handheld Touch Screen Remote Supplemental Guide – DOC. 8226B...

  • Page 13: Manage Waps

    Use the Manage WAPs screen to manage settings for up to four saved WAPs. Tap one of the listed WAPs to display buttons for managing the selected WAP. NOTE: For most applications, Crestron does not recommend using more than one saved WAP at any given time. Manage WAP's Screen - WAP Selected Supplemental Guide –...

  • Page 14: Ip Settings

    Tap Set as Preferred to set the selected WAP as the preferred WAP. To remove the selected WAP as preferred, tap Remove Preferred. NOTE: The TSR-310 attempts to establish a connection to the preferred WAP by default. NOTE: A star icon displays to the left of the preferred WAP on the Manage WAPs screen to indicate that the WAP is selected as preferred.
  • Page 15 Tap Save to save a new entry or tap Cancel to discard any changes. The display returns to the Static IP screen. On the Static IP screen, tap < BACK to return to the IP Settings screen. Supplemental Guide – DOC. 8226B TSR-310: Handheld Touch Screen Remote • 11...
  • Page 16 On the IP Settings screen, tap Set Hostname to enter the TSR-310 hostname. IP Settings Screen - Enter Hostname Tap the text field underneath Enter Hostname to display a keyboard. Enter the hostname using the keyboard, and then tap Save to save the new hostname or Cancel to cancel editing the hostname.

  • Page 17: Ip Table Setup

    Use the IP Table Setup screen to view and edit the IP table settings for connecting the TSR-310 to a control system. The IP Table Setup screen also provides an Online indicator for the IP table entry. (Green indicates that the connected control system is online.) To add or edit an entry, tap Add/Edit.
  • Page 18 On the Edit IP Table Setup screen, tap Save to save the current entry or Delete to clear it. If no changes are made, tap < BACK to return to the IP Table Setup screen. Tap < BACK again to return to the main setup screen. 14 • TSR-310: Handheld Touch Screen Remote Supplemental Guide – DOC. 8226B...

  • Page 19: Voice Control

    "Appendix B: Set Up Voice Control Services," starting on page 42. NOTE: As long as the TSR-310 is connected to a valid WAP and has been registered with a voice control provider, voice control continues to function even if it becomes disconnected from the control system.
  • Page 20 For more information, refer to "Appendix B: Set Up Voice Control Services," starting on page 42. If voice services are enabled, tap Unpair to unpair the TSR-310 from the voice control provider. If successful, an "Unregistration successful" message displays.

  • Page 21: Standby Timeout

    On the setup screen, tap Timeouts to display the Standby Timeout screen. Standby Timeout Screen Use the Standby Timeout screen to set the standby timeout settings for the TSR-310. Tap Docked Timeouts to display the Docked Timeout screen. Docked Timeout Screen Tap the up and down arrows to increase or decrease the standby timeout duration when the TSR-310 is docked from 0 to 120 seconds.
  • Page 22 • Tap the up and down arrows under Standby to increase or decrease the standby timeout duration when the TSR-310 is not docked from 0 to 120 seconds. • Tap the up and down arrows under Power Down to increase or decrease the duration before the TSR-310 powers down when not docked from 0 to 240 seconds.

  • Page 23: Diagnostics

    Diagnostics On the setup screen, tap Diagnostics to display the Diagnostics screen. Diagnostics Screen Use the Diagnostics screen to access various diagnostic test screens for the TSR-310. Each test screen is described in the sections that follow. Keypad Test On the Diagnostics screen, tap Keypad Test to display the Keypad Test screen.

  • Page 24: System Info

    Tap < BACK to return to the Diagnostics screen. System Info On the Diagnostics screen, tap System Info to display the System Info screen. System Info Screen 20 • TSR-310: Handheld Touch Screen Remote Supplemental Guide – DOC. 8226B...

  • Page 25: Test Patterns

    Use the System Info screen to view the TSR-310's CPU temperature and available memory. Tap < BACK to return to the Diagnostics screen. Test Patterns On the Diagnostics screen, tap Test Patterns to display the Test Patterns screen. System Info Screen Use the Test Patterns screen to display any of the available test patterns.

  • Page 26: Touch Test

    Tap < Back to return to the Diagnostics screen. Battery On the Diagnostics screen, tap Battery Diag to display the Battery screen. Battery Screen 22 • TSR-310: Handheld Touch Screen Remote Supplemental Guide – DOC. 8226B...

  • Page 27: Mic Diag

    The Battery screen also indicates the power source and battery charge behavior as follows: • If the TSR-310 is receiving external power through the dock, an orange lightning bolt icon is shown. If the TSR-310 is receiving power from its battery, a green battery icon is shown. •...

  • Page 28: Dock

    Not Docked icon displays. Tap Yes under Docking Alert Message to enable displaying docking message alerts on the TSR-310. Tap No to disable displaying docking message alerts on the TSR-310. Tap < BACK to return to the Diagnostics screen. 24 • TSR-310: Handheld Touch Screen Remote...

  • Page 29: Wi-Fi Test

    The Wi-Fi Diag. screen also provides controls to test the connection to the default router. Tap On to begin the test and Off to end the test. During the test, the TSR-310 pings the default router. If the router is communicating with the TSR-310, connection data displays below the ping test controls within five seconds.

  • Page 30: Suspend Test

    Suspend Test Screen During a suspend test, the TSR-310 enters suspend mode. To exit suspend mode, pick up the TSR-310, tap any of the hard buttons, or touch the LCD display. The TSR-310 wakes and returns to the Diagnostics screen.

  • Page 31: About

    About Screen Use the About screen to view information about the TSR-310, including the loaded firmware, the operating system versions, and the device RNDIS address (if the TSR-310 is connected to a computer via USB). Tap < BACK to return to the main setup screen.

  • Page 32: Configuration Via Web Interface

    TSR-310 is known. To access the configuration interface, perform the following procedure: 1. Open a web browser. 2. Enter the TSR-310's IP address into the browser URL field. The TSR-310 configuration interface loads. TSR-310 Configuration Interface The configuration interface provides a Status tab for monitoring device settings and a Settings tab for configuring device settings.

  • Page 33: Action Menu

    The Action menu provides the following selections. Reboot Click Reboot to reboot the TSR-310. After Reboot is selected, a dialog box displays confirming whether the TSR-310 should be rebooted. Select Yes to reboot the TSR-310 or No to cancel the reboot. Restore Click Restore to restore the device configuration settings to their default values.

  • Page 34: Firmware Upgrade

    1. Click Browse, and then navigate to the firmware PUF file on the host computer. 2. Select the firmware PUF file, and then click Open. 3. Click Load to load the PUF file to the TSR-310. The upload progress is shown in the pop-up window.

  • Page 35: Upload User Project

    1. Click Browse, and then navigate to the project .vtz file on the host computer. 2. Select the project .vtz file, and then click Open. 3. Click Load to load the project .vtz file to the TSR-310. The upload progress is shown in the pop-up window.

  • Page 36: Device

    - Less details to collapse the section. System Setup Click the System Setup tab to view the status of network settings for the TSR-310. Status - System Setup The following System Setup > Network > Network Configuration information is displayed: •...

  • Page 37: Control System

    (if applicable). Status - Control System The following Control System information is displayed: • IP ID: The IP ID used to connect the TSR-310 to the control system's IP table • IP Address/Hostname: The control system hostname or IP address •...

  • Page 38: Network Diagnostics

    Power Level: The power level of the wireless connection (A green check icon ( indicates that the power level is optimal, while a red x icon ( ) indicates that the power level is suboptimal.) 34 • TSR-310: Handheld Touch Screen Remote Supplemental Guide – DOC. 8226B...
  • Page 39 Wake on Wireless Counts in last hour: The number of occurrences where the TSR-310 was woken by the wireless LAN over the last hour (A green check icon ) indicates that the number of occurrences is optimal, while a red x icon ( indicates that the number of occurrences is suboptimal.)

  • Page 40: Settings

    Each selection is described in the sections that follow. System Setup Click the System Setup tab to configure general network and device settings. Settings - System Setup (Continued on following page) 36 • TSR-310: Handheld Touch Screen Remote Supplemental Guide – DOC. 8226B...
  • Page 41 Settings - System Setup (continued) Supplemental Guide – DOC. 8226B TSR-310: Handheld Touch Screen Remote • 37...
  • Page 42 NOTE: If DHCP is turned on, IP does not function until a reply has been received from the server. The TSR-310 broadcasts requests for an IP address periodically. • IP Address: Enter the device IP address on the network. Valid IP addresses consist of four octets, 0 to 255, separated by periods.
  • Page 43 Undocked Standby Time: Enter a standby timeout duration (0–120 seconds) for when the TSR-310 is undocked. Undocked Suspend Time: Enter a duration (0–240 seconds) before the TSR-310 enters suspend mode when is it undocked. • Miscellaneous Language: Use the drop-down menu to select the language displayed by the TSR-310.

  • Page 44: Configure Date/Time

    Click the Control System tab to configure a connection between a control system and the TSR-310. Settings - Control System • IP ID: Use the drop-down menu to select an IP ID for connecting the TSR-310 to the control system's IP table. • IP Address/Hostname: Enter the IP address of the control system.
  • Page 45 1. Place the TSR-310 on a clean, soft surface with the screen side facing down. Use care to avoid scratching the front surface of the TSR-310. 2. Align the t-pin tool (included with the TSR-310) with the small hole on the rear of the TSR-310.
  • Page 46 Appendix B: Set Up Voice Control Services Prior to registering the TSR-310 with a voice control services provider, the TSR-310 must be connected to a Crestron control system that has been registered with the provider via custom programming. To register the control system with a voice control services provider: 1.
  • Page 47 4. Enter the control system MAC address in the Enter Control System ID text field, and tap Submit. Crestron Admin Portal - Enter Control System ID 5. Click Register at the bottom of the Registration column to display a six-digit registration code.
  • Page 48 Crestron Admin Portal - Status (Not Registered) 6. Open the SIMPL Debugger tool in Crestron Toolbox software. 7. Select the RegistrationCode signal from the registration program. 8. Enter the six-digit registration code as a stimulus for the signal, and click Send.
  • Page 49 If an Amazon Alexa™ device will be used in addition to the TSR-310, register the control system with an Amazon account. If a Google Assistant device will be used in addition to the TSR-310, register the control system with a Google account.
  • Page 50 TSR-310 unless the control system is unregistered from the voice services provider and then reregistered. 12. Use the TSR-310 setup pages or web configuration utility to enter the IP address or hostname of the control system linked to the voice service provider, and enter the IP ID assigned to the TSR-310 in the voice registration program.
  • Page 51 Voice Control Screen - Registration Successful NOTE: If a registration error displays, ensure that the TSR-310 is connected to the control system over IP, that the control system is connected to the voice services provider, that the voice registration program is running and has been programmed correctly, and that the time zone has been set correctly.
  • Page 52 Crestron Electronics, Inc. Supplemental Guide – DOC. 8226B (2049523) 15 Volvo Drive, Rockleigh, NJ 07647 05.18 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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