Ricoh 2105 Operating Instructions Manual page 36

Troubleshooting
Problem
No transmission
when you use
1394 interface con-
nection
4
Printing stops and
a paper error is
displayed if the
custom size paper
in the paper feed
tray is specified
when printing
with the Post-
Script 3 printer
driver.
When connecting
the machine using
the USB 2.0 inter-
face, the first page
of a print job that
contains a large
volume of data is
printed, and the
rest of the pages
are not printed.
Note
❒ If the problem cannot be solved, contact your sales or service representative.
30
Causes, Descriptions, and Solutions
Check using the following procedure:
A
Confirm the IEEE 1394 interface cable is connected securely.
B
Restart the computer.
If the error occurs even after executing the above operation, proceed to
the following steps.
C
Unplug the IEEE 1394 interface cable connected to the computer.
D
Run the utility tool for the IEEE 1394 interface board, which is stored in
the following path on the CD-ROM labeled "Printer Drivers and Utili-
ties":
\UTILITY\1394\
Reference
For more information about using the utility tool for IEEE 1394, see
the README file in the same directory on the CD-ROM.
E
Restart the computer.
Follow the one of the procedures below:
• Press [Job Reset] on the display panel to stop printing. Place the custom
size paper in the Multi Bypass Tray (Tray7), and then start printing.
• Select the paper feed tray with custom size paper, and then press [Con-
tinue] to force printing.
Confirm that USB Printing Support is installed on your computer.
Reference
See "Installing the Printer Driver Using USB", Printer Reference 1.