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Chapter 6 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
6-1. No Picture
Problem
1. No picture
• Power indicator does not light.
• Power indicator is lighting green.
• Power indicator is lighting orange.
• Power indicator is flashing orange and green.
2. The message below appears.
• This message appears when no signal is
input.
Example:
• The message shows that the input signal is out
of the specified frequency range. (Such signal
frequency is displayed in magenta.)
Example:
fD: Dot clock
fH: Horizontal scan frequency
fV: Vertical scan frequency
30
Chapter 6 Troubleshooting
Possible cause and remedy
• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Press
.
• Turn off the main power, and then turn it on again a few
minutes later.
• Increase "Brightness" and/or "Gain" in the Adjustment
menu (see
"Performing advanced adjustments" (page
• Switch the input signal with
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• When Presence Sensor is set to "On", the monitor may
have shifted to power saving mode. Come near to the
monitor.
• The device that is connected using DisplayPort have a
problem. Solve the problem, turn off the monitor, and then
turn it on again. Refer to the User's Manual of the output
device for further details.
This message appears when the signal is not input correctly
even when the monitor functions properly.
• The message shown left may appear, because some PCs
do not output the signal soon after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal with
• Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor
(see "Compatible Resolutions" in the Setup Manual.).
• Reboot the PC.
• Select an appropriate setting using the graphics board's
utility. Refer to the manual of the graphics board for
details.
13)).
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