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28
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Problem
You cannot open the appli-
ance door.
The appliance makes an un-
usual noise.
The washing results are not
satisfactory.
The washing cycle is shorter
than the time displayed.
The washing cycle is longer
than the time displayed.
The internal lamp is off.
After a steam programme,
garments are partially wet.
After a steam programme,
garments are not sufficiently
smooth.
The drum is empty and the
display shows there is some
weight in.
The drum is full but the dis-
play shows
Possible solution
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in
the drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appli-
ance. Contact the Authorised Service Centre. If you need
to open the door, please read carefully «Emergency door
opening».
Make sure the levelling of the appliance is correct. Refer
to 'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too
small.
Increase the detergent quantity or use a different deter-
gent.
Use special products to remove the stubborn stains be-
fore you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
The appliance calculates a new time according to the
laundry load.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
Make sure that he lamp is not burned. To replace the
lamp, contact the service centre.
Make sure that the appliance is accurately levelled. Ad-
just the appliance by raising or lowering the feet.
Make sure that you set a correct STEAM programme (e.g.
Synthetic instead of Cotton).
Press button Auto Off to deactivate the appliance and ac-
tivate it again to set a tare.
You loaded the laundry before activating the appliance.
Press button Auto Off to deactivate the appliance.
kg.
Empty the drum and obey to the necessary steps. (Refer
to 'Loading the laundry')
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