Customer Service - Hoover HF7 12 I Instructions For Use Manual

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Customer Service

The appliance is covered by a certificate of guarantee which allows you free use
of the Hoover Technical Support Service, except for the price of the call, for a
period of one year from the date of purchase. Remember to send off the
guarantee certificate for validation within 10 days of the date of purchase.
You should retain the receipt issued by the retailer when you purchased the
machine to show to the call out engineer, should you need to consult one.
If your washing machine shows signs of a defect or is not working properly, before
you contact Service we recommend you carry out the checks detailed within the
Trouble shooting section.
If the problem with the machine persists after completing all the recommended
checks, please dial Hoover Support Service.
For the cost of a telephone call, you will be connected directly to Service. It is
important you tell the advisor your product's model number and serial number,
which you will find on the rating label (16 characters, beginning with the number
3), found on the front of the washing machine (door area). By doing this, your
enquiry will be responded to more efficiently.
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