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Problem/Possible cause
Device does not start when you breathe into the mask
Breath is not deep enough to
trigger SmartStart/Stop.
SmartStart/Stop is disabled
because the High Leak or Low
Minute Ventilation alarm is
enabled.
SmartStart/Stop is disabled.
There is excessive leak.
Device does not stop when you remove your mask
SmartStart/Stop is disabled
because the High Leak or Low
Minute Ventilation alarm is
enabled.
SmartStart/Stop is disabled
because Confirm Stop is
enabled.
SmartStart/Stop is disabled.
SmartStart/Stop is enabled but the device does not stop automatically when you remove your
mask
Incompatible mask system
being used.
Incorrect mask setting being
used.
The patient is using a nasal
pillows mask with a set
pressure less than 6 cm H
Solution
Take a deep breath in and out through the mask.
Press Start/Stop to start therapy.
Talk to your clinician about enabling the SmartStart/Stop feature.
Adjust position of mask and headgear.
Connect the air tubing firmly at both ends.
Press Start/Stop to stop therapy.
A message appears on the screen. To stop therapy, select Yes and
press the Push Dial.
Talk to your clinician about enabling the SmartStart/Stop feature.
Only use equipment recommended by ResMed.
Check the selected mask type in the Setup menu. Change it if
necessary.
Disable SmartStart/Stop.
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