Troubleshooting - Follett Horizon Elite HC-1810R/N Operation And Service Manual

Troubleshooting

Please see "Service" section for a description of each function .
Ice machine disposition
Legend:
ON
1 . Ice machine is in running
condition but not making ice .
.
2 . Machine in TIME DELAY without full
bin .
3 . Ice machine is not making ice .
HI AMPS .
.
4 . Ice machine is not making ice .
SERVICE .
.
5 . Drain clog .
.
32
Possible causes
OFF ON or OFF
1 . No output from PC board .
2 . Defective start relay .
3 . Defective start capacitor .
4 . Defective run capacitor .
5 . Defective main contactor .
6 . Defective compressor .
1 . Ice jamming due to improperly installed
transport tube causing a false shuttle .
2 . Shuttle stuck in up position .
3 . Damaged or improperly installed
thermostat (open) .
4 . Transport tube backed-out of coupling .
1 . Poor water quality causing ice to jam
auger .
2 . Damaged shuttle mechanism .
3 . Intermittent drive output from
PC board . Evaporator will freeze
causing a HI AMPS error .
4 . Gearmotor is unplugged .
1 . Internal water leak touching chassis
sensor .
1 . Improper flow in drain system .
Corrective action
FLASHING
1 . Replace PC board .
2 . Replace start relay .
3 . Replace start capacitor .
4 . Replace run capacitor .
5 . Replace main contactor .
6 . Replace compressor .
1 . Correct transport tube routing .
2 . Repair or replace shuttle mechanism .
3 . Replace or reposition thermostat .
4 . Correct coupling installation .
1 . Clean ice machine . Increase
2 . Replace or repair shuttle
3 . Replace PC board .
4 . Plug in gearmotor .
1 . Identify and repair leak . Clean/dry
1 . Correct/clean drain system .
HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
flushing frequency . Position TDS
switch to High TDS setting .
mechanism .
chassis and sensors and restart
machine .