Troubleshooting - Follett Horizon Elite HCF1010R/N User Manual

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Troubleshooting

Ice machine disposition
Legend:
ON
1.
Ice machine is in running
condition but not making ice.
.
2.
Machine in TIME DELAY without full
bin.
3.
Ice machine is not making ice.
HI AMPS.
.
4.
Ice machine is not making ice.
HI PRESSURE.
.
5.
Ice machine is not making ice.
SERVICE.
.
6.
Drain clog.
.
20
Possible causes
OFF
ON or OFF
1. Defective compressor.
2. Defective start relay.
3. Defective start capacitor.
4. Defective run capacitor.
5. Defective main contactor.
6. No output from PC board.
1. Ice jamming due to improperly
installed transport tube causing a false
shuttle.
2. Shuttle stuck in up position.
3. Damaged or improperly installed
thermostat (open).
4. Transport tube backed-out of coupling.
1. Poor water quality causing ice to jam
auger.
2. Damaged shuttle mechanism.
3. Intermittent drive output from
PC board. Evaporator will freeze
causing a HI AMPS error.
4. Gearmotor is unplugged.
1. High ambient temperatures
>100 F (38 C).
2. Poor ventilation or air recirculation.
3. Clogged condenser (air-cooled).
4. No water flow through condenser
(water-cooled).
5. Fan not working properly. No
air flow.
• Blocked fan blades
• No fan output from PC board
• Faulty fan motor
1. Internal water leak touching chassis
sensor.
1. Improper flow in drain system.
Corrective action
FLASHING
1. Replace compressor.
2. Replace start relay.
3. Replace start capacitor.
4. Replace run capacitor.
5. Replace main contactor.
6. Replace PC board.
1. Correct transport tube routing.
2. Repair or replace shuttle mechanism.
3. Replace or reposition thermostat.
4. Correct coupling installation.
1. Clean ice machine. Increase
2. Replace or repair shuttle
3. Replace PC board.
4. Plug in gearmotor.
1. Air condition area to below 100 F
2. Reposition ice machine or properly
3. Clean condenser grille (air-cooled).
4. Restore water flow to condenser.
5. Correct air flow.
1. Identify and repair leak. Clean/dry
1. Correct/clean drain system.
Horizon Elite 1010/1410 Ice Machines (Remote Condensing)
flushing frequency. Position TDS switch
to High TDS setting.
mechanism.
(38 C).
ventilate. Prevent ice machine exhaust
from recirculating.
• Remove any blockage from fan
blades
• Replace PC board
• Replace fan motor
chassis and sensors and restart
machine.

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