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C. Troubleshooting
Q: I cannot access the Internet Camera from a web browser.
A1: The possible cause might be the IP Address for the Internet
Camera is already being used by another device. To correct the
possible problem, you need to first disconnect the Internet
Camera from the network. Then run the PING utility (follow the
instructions in Appendix B - PING Your IP Address).
A2: Another possible reason is the IP Address is located on a
different subnet. On your Windows machine, go to start -> run
and type in 'cmd'. When the command prompt appears type in
'ipconfig'. If your machine is running Windows 98SE or Me, go
to start -> run -> type in 'winipcfg'. Identify the subnet by
looking at the IP address. Then run the setup wizard to change
the IP address of the camera (see Chapter 6).
A3: Other possible problems might be due to the network cable.
Try replacing your network cable. Test the network interface of
the product by connecting a local computer to the unit, utilizing a
standard Crossover (hub to hub) Cable. If the problem is not
solved the Internet Camera might be faulty.
Q: Why does the Power LED not light up constantly?
A: Make sure you connect the camera to a Power over Ethernet
switch that supports 802.3af standard.
Try using a different
Ethernet cable. If the problem persists, connect the camera to a
power outlet using the provided 5V, 2.5A power supply.
Q: Why does the Link LED not light up?
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