Error Messages - Dell XC Core XC760 Installation And Service Manual

Table of Contents

Advertisement

Table 31. Configuration validation error (continued)
Error
Description
Config
iDRAC found a configuration element
Missing
missing within the closest match
detected.
Comm
A configuration element is not
Error
responding to iDRAC using the
management interface while running
an inventory check.

Error messages

This section describes the error messages that are displayed on the screen during POST or captured in the system event log
(SEL), or LifeCycle (LC) log.
Table 32. Error message HWC8010 
Error code
HWC8010
Message
The System Configuration Check operation that is resulted in the following issue involving the indicated
component type
Arguments
Riser, floating card (fPERC, adapter PERC, BOSS), backplane, processor, cable, or other components
Detailed Description
The issue that is identified in the message is observed in the System Configuration Check operation.
Recommended
Do the following:
Response Action
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
3. Retry the operation.
Category
System Health (HWC = Hardware Configuration)
Severity
Critical
Trap or EventID
2329
Table 33. Error message HWC8011 
Error code
HWC8011
Message
The System Configuration Check operation that is resulted in multiple issues involving the indicated
component type
Arguments
Riser, floating card (fPERC, adapter PERC, BOSS), backplane, processor, cable, or other components
Detailed Description
Multiple issues are observed in the System Configuration Check operation.
Recommended
Do the following and retry the operation:
Response Action
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
Category
System Health (HWC = Hardware Configuration)
Severity
Critical
service provider.
service provider.
Possible cause and
recommendations
Missing or damaged cable, device,
or part
Missing element or cable is
reported in HWC8010 error logs.
Install the missing element, such
as the cable or riser.
System management sideband
communication
Unplug AC Power, reseat the
element, and replace the element
if the problem persists.
Example
Config Missing: Float card
front PERC/HBA adapter
PERC/HBA
Config Missing : SL
cable PLANAR_SL8 and
CTRL_DST_PA1
Comm Error: Backplane 2
Configuration information
45

Advertisement

Table of Contents
loading

Table of Contents