Dell E56S Series Installation And Service Manual
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Dell E56S Series Installation And Service Manual

Dell E56S Series Installation And Service Manual

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Dell EMC XC740xd2
Installation and Service Manual
Regulatory Model: E56S Series
Regulatory Type: E56S001

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Summary of Contents for Dell E56S Series

  • Page 1 Dell EMC XC740xd2 Installation and Service Manual Regulatory Model: E56S Series Regulatory Type: E56S001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 About this document........................6 2 Dell EMC XC740xd2 system overview.....................7 Front view of the system..............................7 Control panels.................................. 8 Rear view of the system..............................8 Inside the system................................9 Locating the information tag of your system.......................9 System Information Label.............................. 11 3 Initial system setup and configuration..................
  • Page 4 Air shroud..................................41 Internal PERC riser................................ 43 Cooling fans..................................48 Intrusion switch................................52 Drive bay..................................54 Drives....................................55 Drive backplane bracket............................... 62 Bay intrusion switch..............................65 Drive backplane................................67 Cable routing.................................. 72 System memory................................73 Processor and heat sink..............................79 Expansion cards and expansion card risers........................86 M.2 SSD module................................
  • Page 5 Particulate and gaseous contamination specifications ...................146 8 Enhanced Preboot System Assessment..................148 9 Getting help..........................151 Recycling or End-of-Life service information......................... 151 Contacting Dell..................................151 Accessing system information by using QRL........................151 Receiving automated support with SupportAssist ....................... 152 10 Documentation resources......................153 Contents...

  • Page 6: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 7: Dell Emc Xc740Xd2 System Overview

    Dell EMC XC740xd2 system overview The Dell EMC XC740xd2 system is a 2U rack server that supports up to: • Two Intel Xeon Scalable Processor • 16 DIMM slots • Two redundant power supply units • 24 SAS, SATA, Nearline SAS hard drives or SSDs...

  • Page 8: Control Panels

    For more information on the ports, see the ports and connectors specifications section. Rear view of the system Figure 4. Back panel features of system with butterfly riser 1. Serial port 2. Butterfly riser full-height (slot 2) Dell EMC XC740xd2 system overview...

  • Page 9: Inside The System

    Alternatively, the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis, on the rear of the system. This information is used by Dell to route support calls to the appropriate personnel. Dell EMC XC740xd2 system overview...
  • Page 10 Figure 6. Locating the information tag of your system 1. Information tag (Top view) 2. iDRAC MAC address and iDRAC secure password label 3. Express Service Tag 4. QRL label 5. Information tag (back view) Dell EMC XC740xd2 system overview...

  • Page 11: System Information Label

    System Information Label Figure 7. XC740xd2 – Service information Dell EMC XC740xd2 system overview...
  • Page 12 Figure 8. Memory information Figure 9. OCP installation Figure 10. Riser installation Figure 11. Drive Bays Operation Dell EMC XC740xd2 system overview...
  • Page 13 Figure 12. Drive configuration and layout Figure 13. System LED indicator and Express Service Tag Dell EMC XC740xd2 system overview...

  • Page 14: Initial System Setup And Configuration

    For more information about setting up your system, see the Getting Started Guide that shipped with your system. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.

  • Page 15: Log In To Idrac

    The license files are enabled on the sleds through iDRAC. For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.org/intel-quickassist-technology. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/xcseriesmanuals.
  • Page 16 Steps 1. Go to www.dell.com/support/home. 2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click Submit. NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the Service Tag, or click View products, and navigate to your product.

  • Page 17: Pre-Operating System Management Applications

    You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller • Boot Manager • PXE boot Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: •...

  • Page 18: System Bios

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/xcseriesmanuals.
  • Page 19 Option Description Redundant OS Sets the redundant OS information for redundant OS control. Control Miscellaneous Provides options to change the system date and time. Settings System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and BIOS version. Viewing System Information To view the System Information screen, perform the following steps: Steps...
  • Page 20 Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Steps 1.
  • Page 21 Processor Settings You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology, hardware prefetcher, logical processor idling. Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Steps 1.
  • Page 22 Option Description SST-Performance Enables you to reconfigure the processor using Speed Select Technology. Profile x2APIC Mode Enables or disables the x2APIC mode. This option is set to Disabled by default. Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default. per Processor Processor Core Specifies the maximum core frequency of the processor.
  • Page 23 Option Description Embedded SATA Enables the embedded SATA option to be set to AHCI Mode, or RAID Mode. This option is set to AHCI Mode by default. Security Freeze Enables you to send Security Freeze Lock command to the embedded SATA drives during POST. This option is Lock applicable only for AHCI mode.
  • Page 24 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 25 Steps 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot Sequence. 2. Click Exit, and then click Yes to save the settings on exit. Network Settings You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available only in the UEFI mode.
  • Page 26 Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Steps 1.
  • Page 27 Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1. Power on or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then...
  • Page 28 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 29 Option Description PCI ASPM L1 Link Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default. Power Management System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
  • Page 30 Option Description Secure Boot When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer key and certificates to Policy authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.
  • Page 31 7. Reenter the setup password, and click OK. 8. Press Esc to return to the system BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Using your system password to secure the system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password.
  • Page 32 Even after you restart the system, the error message is displayed until the correct password is typed. The following options are exceptions: • If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.

  • Page 33: Idrac Settings Utility

    UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. Dell Wyse Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. P25/P45 BIOS Access iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI.

  • Page 34: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 35: One-Shot Uefi Boot Menu

    Menu item Description System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot UEFI boot menu One-shot UEFI boot menu enables you to select a boot device to boot from. System Utilities System Utilities contains the following utilities that can be launched: •...

  • Page 36: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 37: After Working Inside Your System

    After working inside your system Prerequisites Follow the safety guidelines listed in Safety Instructions. Steps 1. Reconnect the peripherals and connect the system to the electrical outlet. 2. Power on the attached peripherals and then power on the system. Recommended tools You need the following tools to perform the removal and installation procedures: •...
  • Page 38 Figure 14. Removing the front bezel Next steps Replace the front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the front bezel package. Steps 1.

  • Page 39: System Cover

    6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide available at www.dell.com/xcseriesmanuals. Steps 1. Using a 1/4-inch flat head or Phillips #2 screwdriver, turn the lock counterclockwise to the unlock position.
  • Page 40 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Steps 1. Align the tabs on the system cover with the guide slots on the system.

  • Page 41: Air Shroud

    Figure 17. Installing system cover Next steps Close the drive bays 2. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 42 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. 9. If installed, remove the butterfly riser.

  • Page 43: Internal Perc Riser

    1. If removed, install the butterfly riser. 2. Install the system cover. 3. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 44 Figure 20. Removing internal PERC riser 2. Turn over the internal riser so that the PERC card is facing up. 3. Using a Phillips #2 screwdriver, loosen the screws from the cable connector and disconnect the cable connected to the internal PERC card.
  • Page 45 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.
  • Page 46 1. Connect the cables to the backplane and then route the cables to the cable guiding latch and close the latch. Install the air shroud. 4. Install the system cover. 5. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 47 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.

  • Page 48: Cooling Fans

    Install the internal PERC riser Install the air shroud. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 49 Steps 1. Press the tabs on the fan cable connector and disconnect the cable from the system board. 2. Remove the cable from the cable retention tabs. 3. Press the blue release tab and lift the cooling fan from the cooling fan cage. NOTE: If removing cooling fan 1, remove the fan cable connector from the power interposer board (PIB).
  • Page 50 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.
  • Page 51 Figure 28. Installing cooling fan Figure 29. Connecting fan 1 cable to PIB connector Next steps Install the internal PERC riser Install the air shroud. 3. Install the system cover. Installing and removing system components...

  • Page 52: Intrusion Switch

    4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 6. Install the power supply units. 7. Follow the procedure listed in After working inside your system.
  • Page 53 Install the internal PERC riser Install the air shroud. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.

  • Page 54: Drive Bay

    Drive bay Opening the drive bays Prerequisites CAUTION: Drive bays should not be in service position for more than 5 minutes because of thermal concerns. When the drive bay is open for more than five minutes, the cooling fans spin at a higher speed to provide extra cooling to the system.

  • Page 55: Drives

    Steps 1. Pull back the blue release tabs on both sides and slide the drive bays into the system, until both the bays lock into place. Figure 33. Closing drive bays 2. If required, lock the drive bay lock located above left release latch, by pushing it down. Next steps If removed, install front...
  • Page 56 Figure 34. Removing a drive blank Next steps Replace a drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety Instructions 2. If installed, remove the front bezel CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of XC systems is not supported.
  • Page 57 CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of XC systems is not supported. CAUTION: To prevent data loss, ensure that your operating system supports drive installation.
  • Page 58 NOTE: When a replacement hot swappable drive is installed while the system is powered on, the drive automatically begins to rebuild. Ensure that the replacement drive is blank. Any data on the replacement drive is immediately lost once the drive is installed. 1.
  • Page 59 Figure 38. Removing the drive from the drive carrier Next steps If applicable, install a drive into the drive carrier. Installing a drive into the drive carrier Prerequisites CAUTION: Mixing drive carriers from other generations of XC systems is not supported. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 inch-pounds.
  • Page 60 Next steps Install the drive carrier. Removing a 2.5-inch drive from a 3.5-inch drive adapter Prerequisites NOTE: A 2.5-inch drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch drive carrier. Steps 1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5-inch drive adapter. 2.
  • Page 61 Figure 41. Installing a 2.5-inch drive into a 3.5-inch drive adapter Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the rails on the drive carrier. 2.

  • Page 62: Drive Backplane Bracket

    Drive backplane bracket Removing the drive bay 1 backplane bracket Prerequisites NOTE: Ensure that the drive bay 1 and 2 is in open position to access the backplane bracket. 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system 3.
  • Page 63 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Open the drive bays. Steps 1. Using a Phillips #1 screwdriver, remove the screws on the top of the drive bay 2, securing the backplane brackets.
  • Page 64 8. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays Steps 1. Align the backplane brackets with the slots at the bay base in drive bay 2.

  • Page 65: Bay Intrusion Switch

    Figure 46. Installing bay 2 backplane brackets Next steps 1. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 3. Install the power supply units.
  • Page 66 Figure 47. Removing the bay intrusion switch Next steps Replace the bay intrusion switch. Installing bay intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the front bezel.

  • Page 67: Drive Backplane

    Figure 48. Installing the bay intrusion switch Next steps Install the drive bay 1 bracket. Close the drive bays. 3. If removed, install the front bezel. 4. Follow the procedure listed in After working inside your system. Drive backplane Drive backplane guidelines Depending on your system configuration, the drive backplanes supported in XC740xd2 are listed here: Table 3.
  • Page 68 Figure 49. 12 x 3.5-inch drive backplane 1. Power connector (J_BP_PWR1) 2. SAS/SATA cable connector (BP SAS A1) 3. SAS/SATA cable connector (BP SAS A2) 4. Signal connector (J_BP_SIG1) 5. SAS/SATA cable connector (BP SAS B0) 6. SAS/SATA cable connector(BP SAS A0) 7.
  • Page 69 Figure 51. Removing bay 1 backplane Next steps Replace the drive bay 1 backplane. Installing the drive bay 1 backplane Prerequisites Follow the safety guidelines listed in Safety Instructions. NOTE: The procedure to install the backplane is similar for all backplane configurations. 1.
  • Page 70 5. Remove the power supply units. 6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays. NOTE: Ensure that the drive bay is fully open to access the backplane.
  • Page 71 7. Remove the power supply units. 8. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays. Installing and removing system components...

  • Page 72: Cable Routing

    1. Connect all the cables to the backplane. Install the drive bay 2 brackets. Close the drive bays. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.

  • Page 73: System Memory

    Figure 56. Cable routing - System with 2 x 3.5-inch rear drive backplane connected to cable chain assembly System memory System memory guidelines The XC systems support DDR4 Registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets.
  • Page 74 Figure 57. System memory Memory channels are organized as follows: Table 5. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 and A8 Slots A3 Slots A4 and A9 Slots A5 and A10 Slots A6 Processor 2...
  • Page 75 • If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or slower depending on the system DIMM configuration. • Populate memory module sockets only if a processor is installed. For single-processor systems, sockets A1 to A10 are available. For dual-processor systems, sockets A1 to A10 and sockets B1 to B6 are available.
  • Page 76 Memory Operating Mode Description NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error. Optimizer Mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any specific slot population requirements.
  • Page 77 5. Remove the power supply units. 6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. Remove the air shroud.
  • Page 78 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.

  • Page 79: Processor And Heat Sink

    Next steps Install the air shroud. 2. Install the system cover. 3. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 80 5. Remove the power supply units. 6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. Remove the air shroud.
  • Page 81 3. Push the retaining clips on the processor bracket to release the bracket from the heat sink. Figure 61. Loosening the processor bracket 4. Lift the processor bracket away from the heat sink, and place the processor connector side down on the processor tray. 5.
  • Page 82 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud. 10. If installed, remove the risers.
  • Page 83 Figure 64. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...
  • Page 84 Install the air shroud. 5. Install the system cover. 6. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 8. Install the power supply units.
  • Page 85 Install the air shroud. 4. Install the system cover. 5. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 7. Install the power supply units.

  • Page 86: Expansion Cards And Expansion Card Risers

    Troubleshooting prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see expansion cards section in the Dell EMC XC Systems Troubleshooting Guide at www.dell.com/xcseriesmanuals. Expansion card installation guidelines The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated.
  • Page 87 Figure 67. Removing expansion card from system board 3. If the expansion card is not going to be replaced, install a filler bracket by performing the following steps: a) Align the filler bracket with the slot on the system. b) Push the filler bracket downward until firmly seated. c) Close the retention latch by pressing the latch down until the latch snaps into place.
  • Page 88 5. Remove the power supply units. 6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. Remove the air shroud.
  • Page 89 Figure 70. Removing expansion card from full height X1 riser Figure 71. Removing expansion card from butterfly riser 3. If the expansion card is not going to be replaced, install a filler bracket. Installing and removing system components...
  • Page 90 Figure 72. Installing filler bracket for low profile riser Figure 73. Installing filler bracket for full height X1 riser Installing and removing system components...
  • Page 91 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. Remove the air shroud.
  • Page 92 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 93 Figure 77. Removing filler bracket for butterfly riser 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.
  • Page 94 Figure 79. Installing expansion card into full height X1 riser Figure 80. Installing expansion card into butterfly riser Next steps Install the expansion card riser in the system. 2. If applicable, connect the cables to the expansion card. Install the air shroud.
  • Page 95 6. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 8. Install the power supply units. 9. Follow the procedure listed in After working inside your system.
  • Page 96 1. Connect the required cables to the expansion card. Install the air shroud. 4. Install the system cover. 5. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 97 Steps Hold the touch points and lift the expansion card riser from the connector on the system board. Figure 83. Removing right low profile riser Figure 84. Removing left low profile riser Installing and removing system components...
  • Page 98 Figure 85. Removing full height X1 riser NOTE: For butterfly riser, loosen the captive screw and holding the touch points lift the riser away from the system. Figure 86. Removing butterfly riser Next steps Install the expansion card riser. Installing and removing system components...
  • Page 99 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.
  • Page 100 Figure 88. Installing left low profile riser Figure 89. Installing full height X1 riser NOTE: For butterfly riser, tighten the captive screw to firmly hold the riser to the system board. Installing and removing system components...

  • Page 101: M.2 Ssd Module

    Next steps Install the air shroud. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 102 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.

  • Page 103: Idsdm / Vflash Module

    The procedure to install the BOSS card is similar to the installing an expansion card on the system board. Install the air shroud. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 104 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. Remove the air shroud.
  • Page 105 Install the air shroud. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 6. Install the power supply units.
  • Page 106 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.

  • Page 107: Lom Riser Card

    Install the IDSDM or vFlash module Install the air shroud. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 108 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. Remove the air shroud.

  • Page 109: System Battery

    Install the air shroud. 4. Install the system cover. 5. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 7. Install the power supply units.
  • Page 110 2. If applicable, connect the cables to the expansion card(s). Install the air shroud. 4. Install the system cover. 5. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.

  • Page 111: Power Supply Unit

    If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at www.dell.com/idracmanuals.
  • Page 112 Steps Align the PSU blank with the PSU bay and push it into the PSU bay until it clicks into place. Figure 102. Installing a power supply unit blank Next steps Follow the procedure listed in After working inside your system.
  • Page 113 All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 114: Power Interposer Board

    All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 115 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. Remove the air shroud.

  • Page 116: System Board

    1. Connect all the cables to the PIB. Install the air shroud. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.
  • Page 117 8. Remove the following: CAUTION: Do not lift the system board by holding a memory module, processor, or other components. Air shroud b. (if installed) All expansion cards and risers Internal PERC riser IDSDM/vFlash module Processors and heat sink modules g.
  • Page 118 6. Remove the power supply units. 7. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals Remove the system cover. 9. Remove the following: Air shroud b.
  • Page 119 Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 3. Install the system cover. 4. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays.

  • Page 120: Trusted Platform Module

    14. Turn off/exit manufacturing mode. 15. Let the system boot. NOTE: If this system board replacement is for a Dell-branded product with a Windows embedded OS, do not exit manufacturing mode before you install the Dell Branded Embedded (DBE) Module. NOTE: If this replacement is a non-OEM system board or if you have already installed the proper Identity Module: At the prompt press <A>...

  • Page 121: Initializing Tpm For Bitlocker Users

    Install the air shroud. 4. Install the system cover. 5. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Open the drive bays, install drives, and then close the drive bays. 7. Install the power supply units.

  • Page 122: Initializing The Tpm 1.2 For Txt Users

    5. Remove the power supply units. 6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. 8. If installed, remove the front bezel.
  • Page 123 Intrusion switch. Internal PERC riser. Memory modules for processor g. PIB. 10. Disconnect all cables connected to the cable chain assembly from the backplanes and the system board. Steps 1. Using a Phillips #1 screwdriver, remove all the screws securing the support bar and lift it away from the system. 2.
  • Page 124 Figure 112. Removing screws for cable chain base bracket and cable chain side cover 6. Slide drive bay 2 towards the rear of the system until the screws for the left and right white plastic rail stops are visible and remove them.
  • Page 125 7. If installed, remove the front bezel. 8. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. 10. Remove the following: Drive bay 1 backplane bracket.
  • Page 126 2. Using a Phillips #1 screwdriver, replace the screws for the cable chain rail after aligning it to the chassis and align the cable chain assembly to the bottom screw holes. Figure 115. Placing the cable chain assembly in the system 3.
  • Page 127 NOTE: Make sure the left control panel cable is routed through the cable chain base bracket and connect the cable connector to the system board connector. Figure 117. Replacing the screws for the left and right white plastic rail stops 6.

  • Page 128: Control Panel

    Connect all the cables to the backplane and system board. 2. Install the system cover. 3. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. 4. Install the power supply units. Open the drive...
  • Page 129 6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. 8. If installed, remove the front bezel 9. Remove the cable chain assembly.
  • Page 130 Next steps 1. Install the cable chain assembly. Close the drive bays. 3. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. 4. Install the power supply units. Open the drive bays, install...
  • Page 131 Remove the internal PERC riser. 11. Disconnect all cables connected to the system board. Steps 1. Open the blue release clip and disconnect the right control panel cable from the system board. 2. Release the cable from the right rack ear cable clips and push the cable connector through the side of the fan cage. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
  • Page 132 5. Remove the power supply units. 6. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. Remove the system cover. Remove the air shroud.
  • Page 133 Figure 123. Aligning the right control panel cable 2. Extend bay 2 and pull the cable through the side of the bay. 3. Route the cable through the right control panel cable clip and push the cable connector through the side of the fan cage. 4.
  • Page 134 Close the drive bays. 4. Install the system cover. 5. Place the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/xcseriesmanuals. 6. Install the power supply units. Open the drive bays, install drives, and then close the drive bays.

  • Page 135: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 136: System Board Jumper Settings

    Item Connector Description FAN4 Fan4 connector CPU1 Processor socket 1 CPU1_PWR_CONN(P2) CPU1 power connector J_INTRU Intrusion switch connector FAN3 Fan3 connector FAN2 Fan2 connector J_BP_SIG1 Backplane signal connector 1 LFT_CP_CONN Left control panel connector RGT_CP_CONN Right panel connector SYS_PWR_CONN(P1) System power connector J_PIB_SIG1 Power interface board signal connector 1 J_PIB_SIG2...

  • Page 137: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 138: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • Supported operating systems • PSU specifications • Cooling fans specifications • System battery specifications •...

  • Page 139: System Weight

    For more information, go to www.dell.com/ossupport. NOTE: For more information about the specific versions and additions, go to https://www.dell.com/support/home/ Drivers/SupportedOS/XC-740xd2. PSU specifications The Dell EMC XC740xd2 system supports up to two AC or DC power supply units (PSUs). Table 15. PSU specifications Class Heat Frequency...

  • Page 140: Cooling Fans Specifications

    The Dell EMC XC740xd2 system supports CR 2032 3.0-V lithium coin cell system battery. PCIe Expansion card riser specifications The Dell EMC XC740xd2 system supports up to three PCI express (PCIe) generation 3 expansion cards that can be installed on the system board and expansion card risers..
  • Page 141 Figure 127. Low-profile (Riser 1) Figure 128. Low-profile (Riser 2) Technical specifications...

  • Page 142: Memory Specifications

    Figure 129. Full-height Riser Figure 130. Butterfly Riser Memory specifications The Dell EMC XC740xd2 system supports 16 DDR4 registered DIMM (RDIMMs) slots. Supported memory bus frequencies are 1866 MT/s, 2133 MT/s, 2400 MT/s, and 2666 MT/s. Technical specifications...

  • Page 143: Storage Controller Specifications

    Direct or a management port. NIC ports specifications The Dell EMC XC740xd2 system supports up to two Network Interface Controller (NIC) ports on the back panel, which have two 1 Gbps configuration. NOTE: You can install up to four PCIe add-on NIC cards.

  • Page 144: Serial Connector Specifications

    Serial connector specifications The Dell EMC XC740xd2 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports specifications The Dell EMC XC740xd2 system supports one 15-pin VGA ports, on the rear of the system.

  • Page 145: Environmental Specifications

    Environmental specifications NOTE: For additional information about environmental certifications, please refer to the Product Environmental Datasheet located with the Manuals & Documents on www.dell.com/xcseriesmanuals Table 24. Temperature specifications Temperature Specifications Storage -40–65°C (-40–149°F) Continuous operation (for altitude less than 950 m 10–30°C (50–86°F) with no direct sunlight on the equipment...

  • Page 146: Standard Operating Temperature

    Expansion card and riser installation must follow specific Expansion card installation guidelines. • Mellanox CX-5 dual port 100G - QSPF PCIe adapter cable is restricted to Dell NW QSPF28 Direct attach cables and Finisar 100G 85C optic cables. Non Dell certified cables are not supported.
  • Page 147 Particulate contamination Specifications Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles. NOTE: This condition applies to data center and non-data center environments. Corrosive dust • Air must be free of corrosive dust. • Residual dust present in the air must have a deliquescent point less than 60% relative humidity.

  • Page 148: Enhanced Preboot System Assessment

    Enhanced Preboot System Assessment If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring more equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 149 7. Click OK when prompted, and the system reboots. Running the Embedded System Diagnostics from the Dell Lifecycle Controller To run the embedded system diagnostics from the Dell Lifecycle Controller: 1. As the system boots, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics.
  • Page 150 Enhanced Preboot System Assessment...

  • Page 151: Getting Help

    Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 152: Receiving Automated Support With Supportassist

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

  • Page 153: Documentation Resources

    Configuring your system For information about the iDRAC features, www.dell.com/xcseriesmanuals configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM CLI Guide for iDRAC.
  • Page 154 Task Document Location OpenManage Systems Management Overview Guide. For information about installing and using Dell www.dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise www.dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents.

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