Capture - Mitel MiVoice 6920 User Manual

MiVoice 6920 IP Phone User Guide for MiVoice Connect
3. Navigate to the Diagnostics > Traceroute setting and press the Select button or press the
Select softkey.
4. Enter an IP address.
5. Press the Traceroute softkey.

Capture

The Capture option allows you to capture TCP network packets for up to 1440 minutes (24 hours)
as well as various logs that can in turn be used to help debug and troubleshoot various issues.
Capturing TCP Network Packets
1. Press
2. Enter your voicemail password, and press the Enter softkey.
The User Settings menu opens.
3. Navigate to the Diagnostics > Capture setting and press the select button or press the Select
softkey.
4. In the Timeout input field, enter the amount of time (in minutes, from 1 to 1440) you want to
capture TCP network packet data.
5. Press the Start softkey.
Note: Press the Stop softkey at any time to stop capturing TCP packet data.
6. After capturing, press the Upload softkey to upload the log.
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