Answering Calls - Mitel MiVoice 6920 User Manual

MiVoice 6920 IP Phone User Guide for MiVoice Connect
Using Handsfree Speakerphone
The handsfree feature allows you to speak to someone without using the handset or headset. Your
phone must be in either the Speaker or Speaker/Headset audio mode. For more information about
setting the audio mode on your phone, see
• To dial using handsfree, first press
• If you are in Speaker audio mode, lift the handset and press
and handset.
If you are in Speaker/Headset audio mode, press
•
headset.
• When the handset is on hook, press
Note: When handsfree is on, the LED next to the hardkey turns on.
Using the Headset to Place a Call
The headset feature allows you to speak to someone without using the handset or speakerphone.
Your phone must be in either the Headset or Headset/Speaker audio mode. For more information
about setting the audio mode on your phone, see
1. To place a call using the headset, press
The LED next to the hardkey blinks red, and the call is dialed.
2. To end the call, press
The LED next to the hardkey stops blinking.

Answering Calls

When a call is ringing at your extension, the inbound caller's name, extension, picture ID (if
applicable), and incoming call icon display on the screen. Additionally, the line/call appearance LED
flashes quickly for the incoming call.
Note: During an incoming call:
• Pressing Ignore, sends busy signal to the caller and terminates the call.
• Pressing Silence, silences ringtone and handle call with configured call-handling rules.
To answer a call, you can use the handset, the speakerphone, or a headset. Depending on how you
set your automatic off-hook preference or how your Mitel administrator set this option, you can also
answer a call through your speakerphone or headset using either of the following methods:
• Press the blinking call appearance button.
If the incoming call is shown in the focus window on your phone's display, press the Answer
•
softkey.
Note: The call timer on the 6920 IP phone starts after the call is answered.
For more information about handling multiple calls, see
page 25.
12
Audio on page 40
and enter a number at the dial tone.
to disconnect the call.
Audio on page 40
and dial the phone number.
.
Diverting an Incoming Call to Voicemail
.
to switch between handsfree
to switch between handsfree and
.
on