Picking Up An Incoming Call For Another Extension - Mitel MiVoice 6920 User Manual

MiVoice 6920 IP Phone User Guide for MiVoice Connect
To Park a Call
1. While the call is active, press the Park softkey.
2. Dial the extension number where you want to park the call.
The call is parked on the designated extension.
Note: If the call is not answered on the parked phone within a certain amount of time (as configured
by your Mitel administrator), the call returns to the original extension. The default is 60 seconds.
To Unpark a Call and Return it to Your Extension
1. Press the Unpark softkey.
2. Dial the extension number from which you want to unpark the call.
The parked call is returned to your extension.

Picking Up an Incoming Call for Another Extension

With the appropriate permissions (set by your Mitel administrator), you can pick up a call that is
ringing on another extension.
1. If you want to answer a call coming in to another phone, press the Pickup softkey.
2. Dial the extension number for which you want to pick up an incoming call.
The call is now an active call on your extension.
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