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Hardware Installation Guide 24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switch with 4 SFP Ports and Optional Remote/ Cloud Management Models GS728TPv3 GS728TPPv3 GS752TPv3 GS752TPPv3 NETGEAR, Inc. February 2023 350 E. Plumeria Drive 202-12627-01 San Jose, CA 95134, USA...
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See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Note: If you plan to use NETGEAR Insight to manage the switch, we recommend that you do not use the device UI to change settings that are Insight manageable.
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• NETGEAR Insight Cloud Portal and Insight app: If you set the management mode of the switch to NETGEAR Insight Mobile App and Insight Cloud Portal, you can use the following applications to manage the switch remotely: Insight Cloud Portal: As an Insight Premium or Insight Pro user, you can use the Insight Cloud Portal to set up the switch in the network;...
• Half-duplex backpressure control. • Per-port status LEDs and system status LEDs. • NETGEAR green power-saving features: Energy efficiency mode that fully conforms to the IEEE802.3az standard Per-port automatic change to a lower power mode when the port link is down...
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Before connecting the product to outdoor cables or devices, see https://kb.netgear.com/000057103 for additional safety and warranty information. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
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• Depending on your product, use only a supplied power adapter or approved power cable: If your product uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
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24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports • To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Position system cables, power adapter cables, or power cables carefully. Route cables so that they cannot be stepped on or tripped over.
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware description • Switch hardware interfaces...
SFP ports. The following figures show the front panels. (The front panels do not state the v3 model designation.) Figure 1. Front panel model GS728TPv3 (also applies to model GS728TPPv3) Models GS728TPv3 and GS728TPPv3 provide twenty-four 10/100/1000BASE-T RJ-45 PoE+ ports and four SFP ports.
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24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports Table 1. Front panel Number Description Power LED For more information, see LEDs on page 16. Fan LED PoE Max LED LED Mode LEDs Reset button. For more information, see Single-function Reset button on page 18. LED Mode button.
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports LEDs This section describes the LEDs on the front panel of the switch. Table 2. Front panel LEDs Description Power LED Solid green: The switch is powered on. Solid yellow: The switch is starting.
The console port is not for customer use. The following figures show the back panels. Figure 3. Back panel models GS728TPv3 and GS728TPPv3 Figure 4. Back panel models GS752TPv3 and GS752TPPv3 Switch hardware interfaces The following sections describe the hardware interfaces on the switch.
• AGM731F SFP transceiver 1000BASE-SX, SFP short-reach multimode LC GBIC • AGM732F SFP transceiver 1000BASE-LX, SFP long-reach multimode LC GBIC • AGM734 SFP transceiver 1000BASE-T, SFP copper RJ-45 GBIC For more information about NETGEAR SFP transceiver modules and cables, visit netgear.com/business/products/switches/modules-accessories. Single-function Reset button The switch provides a single-function Reset button on the front panel so that you can restart the switch.
NETGEAR registration status is maintained and not reset. • Reset the switch to factory default settings and reset the registration status: All settings are erased, the switch restarts with factory default settings, and the NETGEAR registration status is reset. You must reregister the switch with NETGEAR.
Applications The switch is designed to provide flexibility in configuring network connections. You can use the switch as an aggregation switch in a larger network or as a backbone switch in a small office or home office network to support 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and fiber routers, switches, and hubs.
Supplied power is prioritized according to the port order, up to the total power budget of the device. For example, for model GS728TPv3, port 1 receives the highest PoE priority, while port 24 is relegated to the lowest PoE priority.
PoE+ ports. You can also specify the exact PoE power limit per port from 3.0W to 30.0W. For more information about PoE, see the installation guide and user manual. To find your installation guide and user manual, visit netgear.com/support/download/ and enter your model number in the search box.
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24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports Figure 5. Sample aggregation switching with PoE+ Letter Device Letter Device Switch model GS728TPv3 Switch model GS108 (Gigabit Ethernet unmanaged switch) Network router or firewall Storage system Internet...
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports Connect PoE equipment in a business environment The following figure shows an example of how you can connect PoE+ wireless access points, PoE VoIP phones, and PoE surveillance equipment to the switch in a business environment.
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports Connect PoE equipment for surveillance and security The following figure shows an example of how you can connect PoE and non-PoE equipment to the switch for surveillance and security purposes. In a small office or home office network, you can connect the switch directly to your Internet router or Internet modem.
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch • Step 4: Install the switch •...
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 4. Site requirements Characteristics Requirements Mounting...
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports You can also take the following steps to prevent damage from electrostatic discharge (ESD): • When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic package until you are ready to install it. Just before unwrapping the antistatic package, discharge static electricity from your body.
SFP transceiver module, you must remove the cap from the SFP socket. g. Installation guide If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Install the switch You can install the switch in a standard 19-inch (48.26-centimeter) network equipment rack or on a flat surface.
The following optional procedure describes how to install an optional SFP transceiver module into one of the SFP ports of the switch. Note: Contact your NETGEAR sales office to purchase these modules. If you do not want to install an SFP module, skip this procedure.
To install an SFP transceiver module: 1. Insert the transceiver into the SFP port. For model GS728TPv3 or model GS728TPPv3, use port 25, 26, 27, or 28. For model GS752TPv3 or model GS752TPPv3, use port 49, 50, 51, or 52.
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports Ethernet specifications limit the cable length between the switch and the attached device to 328 feet (100 meters). 2. Verify that all cables are installed correctly. Step 7: Check the installation Before you apply power to the switch, perform the following steps.
For more information about managing the switch using the local browser UI, including tools to discover the switch IP address in your network, see the user manual. To find the user manual, visit netgear.com/support/download/ and enter your model number in the search box.
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Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions...
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24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports Troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 5. Troubleshooting chart Symptom Possible Cause Possible Solution The Power LED is off. Power is not •...
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24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports PoE troubleshooting suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid yellow, disconnect one or more PoE devices to prevent PoE oversubscription.
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• Switch integrity: If necessary, verify the integrity of the switch by resetting it. To reset the switch, disconnect the power from the switch and then reconnect the power. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support.