Warranty; Conditions Of Warranty; In Case Of A Warranty Claim - Royal Dirt Devil EQU Operating Manual

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7 Warranty

7
Warranty

7.1 Conditions of warranty

We grant a warranty of 24 months from the date of purchase for the distributed appliance.
Within this period we will either repair or replace the appliance or accessory (damages to
accessories do not automatically cause a replacement of the complete appliance) all defects due to
manufacturing or materials at no cost. Damages due to inappropriate use (operation on wrong
voltage or type of current, connecting to unsuitable power supplies, breakage, etc.) are exempt from
warranty, as are normal wear and minor defects that only negligibly influence the appliance's value
or serviceability.
Intrusions by unauthorised parties and the use of spare parts not supplied by Royal Appliance
invalidate the warranty. Consumable parts are not included in the warranty and must be paid for!
The warranty is only valid if the date of purchase has been acknowledged by the dealer's stamp and
signature on the warranty card or if a copy of the invoice is included with sent-in appliance. Warranty
services do not cause an extension of the warranty period, nor do they constitute a new warranty!

7.2 In case of a warranty claim

Send us the appliance with an empty dust filter bag and a short description of the fault in printed
letters. Head your letter "warranty claim". Send it to the following address, including the warranty
card or a copy of the purchase slip:
Page 196, "Royal Appliance Int. GmbH International Service"
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