Siemens Gigaset A580 User Manual page 161

Service (Customer Care)
– Modification of the Product's components, or operation of the Product in an unsuita-
ble environment or in a manner for which it is not intended, including but not limited
to failures or defects caused by misuse, abuse, accidents, physical damage, abnormal
operation, improper handling or storage, neglect, alterations, unauthorized installa-
tion, removal or repairs, failure to follow instructions, problems caused by the carrier's
network coverage, exposure to fire, water or excessive moisture or dampness, floods,
or extreme changes in climate or temperature, acts of God, riots, acts of terrorism,
spills of food or liquids, viruses or other software flaws introduced into the Product or
other acts which are not the fault of Gigaset NAM and which the Product is not spec-
ified to tolerate, including damage caused by mishandling or blown fuses.
– Products which have had warranty stickers, electronic serial number and/or serial
number label removed, altered, rendered illegible or fraudulently applied to other
equipment.
– Signal reception problems (unless caused by defect in material or workmanship in the
Product).
– Products operated outside published maximum ratings.
– Performance of the Products when used in combination with other products or equip-
ment not manufactured, supplied or authorized by Gigaset NAM.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representatives or service centers not authorized to
perform product maintenance by Gigaset NAM.
– Loss of data.
– Testing and examination discloses that the alleged defect or malfunction in the Prod-
uct does not exist.
This warranty does not cover customer education, instruction, installation or removal,
set up adjustments, problems related to service(s) provided by a carrier or other service
provider, and/or signal reception problems. Gigaset NAM shall not be responsible for soft-
ware, firmware, information, or memory data contained in, stored on, or integrated with
any Products returned for repair, whether under warranty or not. This warranty is valid
only in the country in which it is purchased (i.e., the United States of America or Canada
respectively, but not both).
USE WITH ACCESSORIES NOT SUPPLIED BY GIGASET NAM OR NOT OTHERWISE
EXPRESSLY AUTHORIZED BY GIGASET NAM MAY VOID WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying Gigaset NAM prior to the expiration of the
warranty period. Gigaset NAM's obligation to provide warranty support shall not extend
past the end of the warranty period, except that any product repaired or replaced during
the warranty period shall continue to be warranted for the balance of such warranty
period or thirty (30) days, whichever is greater.
Throughout the warranty period, Support will be available 7:00 a.m. – 7:00 p.m. EST
Monday-Saturday (English) and 7:00 a.m. - 12:00 p.m. (noon) EST Monday-Saturday
(French), excluding National holidays. Support service will be provided for you by access-
ing the toll free customer service number:
5. LIMITATION OF WARRANTY
Gigaset NAM makes no warranty or representation that the software in the Products will
meet your requirements or will work in combination with any hardware or applications
software products provided by third parties, that the operation of the software will be
uninterrupted or error free, or that all defects in the software products will be corrected.
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