Siemens Gigaset A580 User Manual page 143

Getting help with your phone
Handset does not ring.
1. The ringer melody is deactivated.
¥
Activate the ringer melody (
2. Call forwarding set to
¥
Deactivate call forwarding (VoIP
You cannot hear a ringer melody/dialing tone from the fixed line network.
The phone cord supplied has not been used or has been replaced by a new cord with the
wrong pin connections.
¥
Please always use the phone cord supplied or ensure that the pin connections are
correct when purchasing from a retailer (
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Re-enter system PIN.
Have you forgotten the system PIN?
¥
Reset the base station to set the system PIN back to 0000 (
The other party cannot hear you.
You have pressed the k key or the
¥
Press the
When making calls from the fixed line network, the caller's phone number is not
displayed although CID (
Caller ID is not enabled.
¥
The caller should ask his network provider to enable Caller ID (CID).
You hear an error tone when keying an input (a descending tone sequence).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user guide if necessary.
You cannot connect to the router and the phone is assigned a static IP address.
¥
Check on the router whether the IP address is already being used by another device
in the LAN or belongs to the block of IP addresses that is reserved on the router for
dynamic address assignment.
¥
If necessary, change the phone's IP address (
You have made a call via VoIP but cannot hear the other caller.
Your phone is connected to a router with NAT/firewall.
¥
Your STUN server (
incomplete or incorrect. Check the settings.
¥
No outbound proxy is entered or the outbound proxy mode
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( Page
blocking firewall.
¥
Port forwarding is activated on your router, but no permanent IP address has been
assigned to your phone.
142
£
All Calls.
Ç
or
Display key to re-activate the microphone (
§On§
£
Page
£
Page 112) or outbound proxy (
113) and your phone is connected to a router with symmetric NAT or a
Page 82).
£
Page 53/Page
£
Page 152).
Display key. The handset is "muted".
§Mute§
42) is set.
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Page 91).
£
121).
£
Page 85).
£
Page 45).
Page 113) settings are
is activated
Never