Canon Pixma MP495 Series On-Screen Manual page 677

Cannot Scan at the Correct Size
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Advanced Guide Troubleshooting
S941
Cannot Scan at the Correct Size
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Set Document Size to the actual document size and scan again.
If the matching size is not found, scan at a larger size and trim the image.
See the Toolbar ( (Trimming)) in "
> MP Navigator EX Problems
> Cannot Scan at the Correct Size
Correct/Enhance Images Window " for details.
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