Troubleshooting; Checkpoints - Samsung WD10K6 Series User Manual

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem
Does not start.
Water supply is
insufficient, or no
water is supplied.
After a cycle,
detergent remains in
the detergent drawer.
WD90K6410OX_03745E-02_EN.indd 51
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
machine.
• Make sure Child Lock
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• Check the fuse or reset the circuit breaker.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure the washing machine is running with sufficient
water pressure.
• Make sure the detergent is added to the centre of the
detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is
in the upper position.
• Remove the rinse cap and clean the detergent drawer.
Action
is not activated.
English 51
2016/11/10 17:01:28