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Samsung WD10N84 Series User Manual

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Washing Machine
User manual
WD10N84****
Untitled-13 1
2019-06-17 PM 4:35:26

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Summary of Contents for Samsung WD10N84 Series

  • Page 1 Washing Machine User manual WD10N84**** Untitled-13 1 2019-06-17 PM 4:35:26...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings...
  • Page 3 Maintenance Eco drum clean Smart Check Emergency drain Cleaning Recovery from freezing Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-13 3 2019-06-17 PM 4:35:27...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 6 Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • Page 7 14. Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer.
  • Page 8 Safety information 23. This appliance is intended to be used in household only and it is not intended to be used such as: - staff kitchen areas in shops, offices and other working environments; - farm houses; - by clients in hotels, motels and other residential type environments;...

  • Page 9: Critical Installation Warnings

    Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it. Plug the power cord into a wall socket that meets local electrical specifications.

  • Page 10: Installation Cautions

    Safety information Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer. • This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. •...

  • Page 11: Critical Usage Warnings

    Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.

  • Page 12: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 13 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 14 Safety information Do not place objects that generate electromagnetic fields near the washing machine. • This may result in injury due to a malfunction. Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. •...
  • Page 15 • This may cause the rubber seal to become deformed and result in a water leak. Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time. • This may cause the drum to rust. •...

  • Page 16: Critical Cleaning Warnings

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com...

  • Page 17: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 18 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose NOTE • Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. English Untitled-13 18 2019-06-17 PM 4:35:29...

  • Page 19: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 20 Installation Flooring Alcove installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimise vibration and/or unbalanced Rear 50 mm loads.

  • Page 21: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
  • Page 22 Installation 2. Using the supplied spanner, loosen all the shipping bolts by turning them counterclockwise. NOTE You must keep the shipping bolts for future use. 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). English Untitled-13 22 2019-06-17 PM 4:35:30...
  • Page 23 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. STEP 4 Connect the water hose The provided hose adaptor may differ with the model.
  • Page 24 Installation 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 25 WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 26 Installation For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks.
  • Page 27 STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
  • Page 28 Installation In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground. (*) : 24 in. (60 cm) STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker.

  • Page 29: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Press and hold Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.
  • Page 30 Before you start STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out •...
  • Page 31 STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic washing machines. NOTE •...
  • Page 32 Before you start 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely. English Untitled-13 32 2019-06-17 PM 4:35:33...

  • Page 33: Detergent Drawer Guidelines

    Detergent drawer guidelines The automatic dispenser models provide a three-compartment dispenser: two compartments for auto dispensing and another part for manual input. With Auto Detergent and Auto Softener enabled, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: Auto Detergent: Use liquid detergent only.
  • Page 34 Before you start • Do not use the following types of detergent in the drawer: - Tablet or capsule types - Ball or net types • To prevent the compartment from clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before being applied. •...
  • Page 35 3. If necessary, apply an appropriate amount of fabric softener to the Auto Softener compartment (B). 4. Slide the detergent drawer inward. CAUTION • Do not apply detergent to the drawer without the detergent and softener compartment. If you do, clean the drawer and then reinsert both compartments. For more information on cleaning, see page .

  • Page 36: Operations

    Operations Control panel The actual design of the control panel may differ with the model. 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time remaining, or an information code when a problem occurs. 02 Display For buttons and icons, refer to the corresponding page.
  • Page 37 Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic. For example, this setting is useful 06 Delay End for programming your machine to finish a wash at the time you normally return home from work.

  • Page 38: Simple Steps To Start

    Operations Simple steps to start Standard steps 1. Press Power to turn on the washing machine. 2. Select a cycle in the cycle panel. 3. Change the cycle settings (Temp., Rinse, and Spin) as necessary. 4. Press Options or Dry Option to add desired options. Available options differ depending on the selected cycle.
  • Page 39 Drying only Follow these steps to dry damp laundry or laundry that has just finished washing. 1. Press Power to turn on the washing machine. 2. Press Dry Option repeatedly until a desired dry level is set. 3. Press and hold Start/Pause (Hold to Start). To change the cycle during operation 1.

  • Page 40: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse COTTON count are automatically adjusted according to the load. • For blouses or shirts that are made of polyester SYNTHETICS (diolen, trevira), polyamide (perlon, nylon), or the like.
  • Page 41 Cycle Description & Max load (kg) • Cotton and linen fabric which have been in direct contact with the skin, e.g. underwear. For optimum hygiene results select a temperature of 60 °C or HYGIENE STEAM above. • Steam cycles feature allergy care and bacteria elimination (sterilise).
  • Page 42 Operations Options Option Description • This will add a preliminary washing cycle before the main Pre Wash wash cycle. • For badly soiled laundry. The operation time for each cycle is Intensive longer than normal. Press to activate/deactivate the Bubble Soak function. This function helps remove a wide variety of stubborn stains.
  • Page 43 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.

  • Page 44: Special Features

    Operations Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause (Hold to Start) to stop operation.
  • Page 45 • Keep your pets out of the washing machine, especially the Add Door. • When using hot water for the wash, the Add Door may appear to leak water after opening and closing the Add Door. This is normal, simply because steam emerging from the open Add Door has cooled and formed water drops on the surface.

  • Page 46: Settings

    Operations Settings Sound On/Off Child Lock You can turn on or off the sound from the To prevent children or infants from washing machine. When this function is set accidentally starting or setting the to Off, the AddWash alarm, the melody of washing machine, Child Lock locks all buttons except for the Power button.

  • Page 47: Auto Dispense

    Auto dispense Detergent 1. To select an input level, press Dose per Wash to cycle through the settings: Less > Standard > More. - If you choose More, the rinse process will be added once more. 2. To select a water hardness level, press and hold Dose per Wash to cycle through the settings: 1 (soft water) >...

  • Page 48: Smartthings

    • An unapproved wired/wireless router may fail to connect to Samsung washing machine. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
  • Page 49 • The app is subject to change without notice for improved performance. Log in You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account.
  • Page 50 Operations SmartThings Category Checkpoint Description You can check the current cycle and Washing status its options, and the remaining cycle time. The Smart Control status is shown Smart Control for the washing machine. Monitoring Use this to check if the washing Self Check machine operates normally.
  • Page 51 Category Checkpoint Description Select the fabric type, colour, and soil level of your wash load and Laundry Recipe * get recommendations for the most suitable wash programmes. Set the finish time for your wash Laundry Planner * cycle to suit your busy schedule. Get advice to help you maintain your washing machine to keep it in a perfect condition.
  • Page 52 Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.
  • Page 53 Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco drum clean Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket.
  • Page 54 Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimised for Galaxy & iPhone series (applicable models only).
  • Page 55 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.
  • Page 56 Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 57 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 58 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 59 Detergent drawer 1. While holding down the release lever on the inner of the drawer, slide open the drawer. 2. Remove both the detergent compartment and the softener compartment as shown. CAUTION Use caution when removing the drawer. Remaining washing agents may spill out. 3.
  • Page 60 Maintenance 4. Clean the cap valves of both compartments with a soft brush. 5. Clean the drawer components in flowing water using a soft brush. 6. Clean the drawer recess using a soft brush. Make sure to clean the cap valves to prevent clogging.
  • Page 61 Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.
  • Page 62 Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. •...
  • Page 63 Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
  • Page 64 Troubleshooting Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. •...
  • Page 65 Problem Action • Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap.
  • Page 66 (applicable models • This may happen if liquid detergent has hardened inside the only) detergent compartment. - Clean and unclog the detergent compartment. If a problem persists, contact a local Samsung service centre. English Untitled-13 66 2019-06-17 PM 4:35:41...
  • Page 67 • Make sure the door is properly closed. • Make sure laundry is not caught in the door. Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. English 67 Untitled-13 67 2019-06-17 PM 4:35:41...
  • Page 68 Troubleshooting Code Action Check the drain hose. • Make sure the end of the drain hose is not placed on the floor. LC, LC1 • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre.
  • Page 69 • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 69 Untitled-13 69...
  • Page 70 Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.
  • Page 71 Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
  • Page 72 Specifications Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WD10N84**** Wash and spin capacity 10.0 kg Dry capacity 6.0 kg Dimensions W600 x D600 x H850 (mm) Water pressure 50 kPa - 800 kPa Net weight...
  • Page 73 600 mm 850 mm 600 mm 690 mm 1190 mm NOTE The design and specifications are subject to change without notice for quality improvement purposes. English 73 Untitled-13 73 2019-06-17 PM 4:35:45...
  • Page 74 Specifications Sheet of household combined washer-dries According to Regulation (EU) No. 90/60/EC “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WD10N84**** Energy Efficiency Class A (highest efficient) to G (lowest efficient) Energy Consumption Washing, spinning, and drying 6.80...
  • Page 75 Memo Untitled-13 75 2019-06-17 PM 4:35:45...
  • Page 76 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 0330 SAMSUNG (7267864) www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support DC68-03893B-03 Untitled-13 76 2019-06-17 PM 4:35:45...

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