Samsung WD10T534ABW Service Manual

Samsung WD10T534ABW Service Manual

Washing machine drum type

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SERVICE
WASHING MACHINE (DRUM)
WD90T654DBH
WD90T984DSH
WD80T534DBN
WD10T734DBH
WD70T4046EW
WASHING MACHINE
DRUM TYPE
The model code is on the next page.
Manual
CONTENTS
1. Safety Instructions
2. Features and Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
6. Reference
R E PAI R G U IDE

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Table of Contents
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Summary of Contents for Samsung WD10T534ABW

  • Page 1 WASHING MACHINE DRUM TYPE The model code is on the next page. SERVICE Manual R E PAI R G U IDE WASHING MACHINE (DRUM) CONTENTS 1. Safety Instructions 2. Features and Specifications 3. Disassembly and Reassembly 4. Troubleshooting WD90T654DBH WD10T734DBH 5. Wiring Diagram 6.
  • Page 2 MODEL CODE WD1*T****** WD7*T****** WD8*T****** WD9*T****** WD10T534ABW WD70T4046CH WD80T4046CE WD85T4046CH WD90T4046EH WD10T534DBN WD70T4046EE WD80T4046CW WD85T534DBE WD90T534ABE WD10T534DBT WD70T4046EW WD80T4046CX WD85T554DBW WD90T534ABW WD10T534DBW WD70T4047CE WD80T4046EE WD85T654DBH WD90T534DBN WD10T554DBN WD70T4049CE WD80T4046EW WD85T984DSH WD90T534DBW WD10T634DBH WD70T554DBE WD80T4047CH WD8ET4049CE WD90T534DBX WD10T634DBN WD70T654DBN WD80T4047EE WD8ET554ABW...
  • Page 3: Table Of Contents

    CONTENTS 1. Safety instructions ............... . . 1 1-1.
  • Page 4: Safety Instructions

    1. SAFETY INSTRUCTIONS 1-1. SAFETY INSTRUCTIONS ► Make sure to observe the following instructions to operate the product correctly and safely and prevent possible accidents and hazards while servicing. ► Two types of safety symbols, Warning and Caution, are used in the safety instructions. Hazards or unsafe practices that may result in severe personal injury or death. WARNING Hazards or unsafe practices that may result in minor personal injury or property damage. CAUTION ► Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty. WARNING BEFORE SERVICING • (When servicing electrical parts or harnesses) Make sure to disconnect the power plug before servicing. 4 Failing to do so may result in a risk of electric shock. • Advise consumers not to connect several appliances to a single power outlet at the same time. 4 There is a risk of fire due to overheating. • When removing the power cord, make sure to hold the power plug when pulling the plug from the outlet. 4 Failing to do so may damage the plug or power outlet and result in fire or electric shock. • When the washing machine is not being used, make sure to disconnect the power plug from the power outlet. 4 Failing to do so may result in result in accidental operation of the washing machine.
  • Page 5 WARNING WHILE SERVICING • Check if the power plug and outlet are damaged, flattened, cut or otherwise degraded. 4 If faulty, replace it immediately. Failing to do so may result in electric shock or fire. • Completely remove any dust or foreign material from the housing, wiring and connection parts. 4 This will prevent a risk of fire due to tracking and shorts in advance. • When connecting wires, make sure to connect them using the relevant connectors and check that they are properly connected. 4 Do not use tape instead of the connectors, it may cause fire due to tracking. • Make sure to discharge the PBA power terminals before starting the service. 4 Failing to do so may result in a high voltage electric shock. • When replacing the heater, make sure to fasten the nut after ensuring that it is inserted into the bracket-heater. 4 If not inserted into the bracket-heater, it touches the drum and causes noise and electric leakage. • Do not repair the washing machine without safety gloves. 4 It can cause injury. WARNING AFTER SERVICING • Check the wiring. 4 Ensure that the wiring can not be damaged by any sharp edges or moving parts. • Check for any water leakage. 4 Perform a test run for the washing machine using the standard course and check whether there is any water leakage through the floor section or the pipes.
  • Page 6 CAUTION BEFORE SERVICING • Do not sprinkle water onto the washing machine directly when cleaning it. 4 This may result in electric shock or fire, and may shorten the product lifetime. • Do not place any containers with water or any other liquid on the washing machine 4 If the water is spilled, it may result in electric shock or fire. This will also shorten the product lifetime. • Do not install the washing machine in a location exposed to snow or rain. 4 This may result in electric shock or fire, and shorten the product lifetime. • Do not press a control button using a sharp tool or object. 4 This may result in electric shock or damage to the product. CAUTION WHILE SERVICING • When wiring a harness, make sure to seal it completely so no liquid can enter. 4 Take care when disconnecting connectors, do not use excessive force as this may damage the connector. • Check if there is any residue that shows that liquid entered the electric parts or harnesses. 4 If any liquid has entered into a part, replace it or completely remove any remaining moisture from it. • If you need to place the washing machine on its back for servicing purposes, place a support(s) on the floor and lay it down carefully so its side is on the floor. 4 Do not lay it down on its front. This may result in the inside tub damaging parts. • At least two people should work when working with heavy products. Safety Instructions _ 3...
  • Page 7: Features And Specifications

    220V 1600W Drying 240V 1600W Spin 220~240V 550W 600W 600W 550W 550W Pumping Spin revolutions 1400 1400 1400 1400 1400 - Please visit Samsung official website to receive most up-to-date information about software and product maintenance. Model WD90T654DBH WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW Width (A) 600mm Height-Overall (B) 850mm Depth (C) 650mm 600mm 600mm 600mm 550mm Depth with door open 90° (D) 1160mm 1110mm...
  • Page 8: Comparing Specifications With Existing Models

    2-2. COMPARING SPECIFICATIONS WITH EXISTING MODELS Model name WD90T654DBH WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW WD10K64**** Image Capacity 10.5 10.2 Dry Capacity Drum Volume 70.5 65.9 60.1 Max RPM 1400 1400 1400 1400 1400 1400 Main Spec Motor Water Supply Cold only Cold only Cold only Cold only Cold only Cold only Drainage Pump...
  • Page 9: Options Specifications

    2-3. OPTIONS SPECIFICATIONS Item Code Remarks FASTENER-BOLT DC60-00104A Default 4(8kg model) For specific CAP-FIXER DC67-00307A 5(9kg model) models only For specific CAP-FIXER DC67-00208B models only For specific ASSY HOSE WATER DC97-16921A ★ models only HOSE-WATER For specific DC62-00079A ★ (AQUA-STOP) models only HOSE-HANGER DC62-10278A Default GUIDE LIQUID DC61-03510A Default MANUAL USERS DC68-03745* series Default Note...
  • Page 10: Disassembly And Reassembly

    3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks Heater(1),Tub(12), Fixer screw(5), Motor(2), 10mm Balance(9) Box driver Shock Absorber (2 holes each in left/right), 13mm Damper(2), Damper(friction 2) 19mm Pulley(1) 10mm Replaced by box driver Double-ended 13mm spanner 19mm A Tool for protecting empty turning of bolt or abrasion from using box driver Vice pliers For disassembly of Spin drum Others Common tools for servicing (screwdriver, nipper, long nose pliers) Torque wrench The Tool for assembly of heater and Tub - F or information about purchasing parts and tool, please visit http://www.samsung.com/support - For the part code information, please refer the attached file 'Exploded View'. Disassembly and Reassembly _ 7...
  • Page 11: Standard Disassembly Drawings

    3-2. STANDARD DISASSEMBLY DRAWINGS ► This is a standard disassembly diagram and may differ from the actual product. Use this material as a reference when disassembling and reassembling the product.  Disassembly Part Figure Description 1. Remove 2 screws holding the Cover Top at the back of the unit using (+) screw driver. Assy Cover Top BACK FRONT 2. Remove the Cover Top by lifting it up after pulling it back about 15mm. 1. Open the Drawer by hand Assy Drawer 2. While holding down the release lever inside the drawer (red box), slide open the drawer. 3. Pull up the Cap Rinse to remove it. 8 _ Disassembly and Reassembly...
  • Page 12  Reassembly Part Figure Description 1. Fit the hole and press the Cap Rinse so that it can be assembled. 2. Make sure to fit the rail when reassembling the Assy drawer. Assy Drawer 3. Put the drawer in the right direction. Disassembly and Reassembly _ 9...
  • Page 13  Disassembly Part Figure Description 1. Pull to open the Drawer by hand. 2. While holding down the release lever inside the drawer (red box) , slide open the drawer. Assy Drawer (Auto Dispense) 3. Disassemble the Cover Drawer by hand. 4. Pull up the Cap Rinse to remove it. 10 _ Disassembly and Reassembly...
  • Page 14  Reassembly Part Figure Description 1. Fit the hole and press the Cap Rinse so that it can be assembled. 2. Assemble the Cover Drawer by hand. Assy Drawer (Auto Dispense) 3. Make sure to fit the rail when reassembling the Assy drawer. 4. Place the drawer in the right direction. Disassembly and Reassembly _ 11...
  • Page 15  Disassembly Part Figure Description - B efore you start, disassemble Assy Cover Top, Assy Drawer. 1. Remove 2 screws holding the drawer and panel using (+) screw driver. 2. Remove the screws at the top of the ASSY- PANEL CONTROL using (+) screw driver. (3ea) Assy Panel Control (Simple) 3. Grab the panel and slightly push the housing drawer to remove the hook and pull the panel upwards to disassemble with body Be careful not to break the hook. 4. Hold the ASSY-PANEL CONTROL while pulling it upwards and disassemble the terminal to remove it. Press the hook while removing the terminal. 12 _ Disassembly and Reassembly...
  • Page 16  Reassembly Part Figure Description 1. Connect the terminal by hand. Take a look at the hook and put it in the right place. Be careful not to break the hook. Make sure the Wire harness are not getting stuck in other parts. Assy Panel Control (Simple) 2. Assemble the hook of housing drawer and aseemble screws at the top of the ASSY-PANEL CONTROL with (+) screw driver. 3. Assemble 2 screws holding the drawer and panel with (+) screw driver. Disassembly and Reassembly _ 13...
  • Page 17  Disassembly Part Figure Description - B efore you start, disassemble Assy Cover Top, Assy Drawer. 1. Remove 2 screws holding the drawer and panel using (+) screw driver. 2. Remove the screws at the top of the ASSY- PANEL CONTROL using (+) screw driver. (3ea) Assy Panel Control (LED) 3. Grab the panel and slightly push the housing drawer to remove the hook and pull the panel upwards to disassemble with body. Be careful not to break the hook. 4. Hold the ASSY-PANEL CONTROL while pulling it upwards and disassemble the terminal to remove it. Press the hook while removing the terminal. 14 _ Disassembly and Reassembly...
  • Page 18  Reassembly Part Figure Description 1. Connect the terminal by hand. Take a look at the hook and put it in the right place. Make sure the Wire harness are not getting stuck in other parts. Assy Panel Control (LED) 2. Assemble the hook of housing drawer and aseemble screws at the top of the ASSY-PANEL CONTROL with (+) screw driver. Be careful not to break the hook. 3. Assemble 2 screws holding the drawer and panel with (+) screw driver. Disassembly and Reassembly _ 15...
  • Page 19  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control. 1. Remove 4 screws to disassemble frame plate- up using (+) screw driver. Assy Housing-Drawer 2. Remove the Band-ring. (2ea) Be careful not to break the hose. 16 _ Disassembly and Reassembly...
  • Page 20 Part Figure Description 3. Separate the water valve hose with long nose plier. Assy Housing-Drawer 4. Separate Housing Drawer low by pressing the hooks on both sides by hand. To fully separate, disassemble Water Valve. Be careful not to break the hook. Disassembly and Reassembly _ 17...
  • Page 21 Part Figure Description 1. Disassemble the 6 screws holding the pump with (+) screw driver. To fully separate, disassemble Water Valve. Assy Housing Drawer (Auto Dispense) 2. Separate Housing Drawer low by pressing the hooks on both sides by hand. To fully separate, disassemble Water Valve. 18 _ Disassembly and Reassembly...
  • Page 22 Part Figure Description 1. Assemble the Housing Drawer low by pressing the hooks on both sides by hand. Assy Housing Drawer (Auto Dispense) 2. Assemble the 6 screws holding the pump with (+) screw driver. Disassembly and Reassembly _ 19...
  • Page 23  Reassembly Part Figure Description 1. Assemble the Housing Drawer low by pressing the hooks on both sides by hand. Be careful not to break the hose. Assy Housing-Drawer 2. Assemble the water valve hose with long nose plier. Be careful not to break the hook. Make sure to insert the hoses and assemble the clamp, band rings correctly. There’re risks of leakage or poor performance when it’s misassembled. 20 _ Disassembly and Reassembly...
  • Page 24 Part Figure Description 3. Assemble the Band rings. (2ea) Make sure to insert the hoses and assemble the clamp, band rings correctly. There’re risks of leakage or poor performance when it’s misassembled. Assy Housing-Drawer 4. Remove 4 screws to disassemble frame plate- up using (+) screw driver. Disassembly and Reassembly _ 21...
  • Page 25  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control. Be careful not to tear up the diaphragm. 1. Using long nose pliers, pick up one of the rings on Wire-Diaphragm which connect the spring and the wire ends. Then, separate the Wire-Diaphragm from the FRAME-FRONT and Disconnect the Diaphragm. 2. Remove 2 screws holding the DOOR-LOCK switch with (+) screw driver. 3. Disassemble the terminal (the blue box is terminal location) by pressing the blue circle Frame Front part and remove 2 screws holding the Frame Front with (+) screw driver. 4. Press the circled place to open up the cover filter. 5. Remove 3 screws holding the bottom of the FRAME-FRONT with (+) screw driver. 22 _ Disassembly and Reassembly...
  • Page 26 Part Figure Description 6. Remove cover filter by hand. 7. Press the hook to remove Guide cover filter using (-) screw driver. Be careful not to break the hook. 8. Pull the Guide filter towards you. Frame Front 9. Lift Frame front up to disassemble. Unfasten 6(Depending on the model, there can be 4 screws) screws that hold the cover back in place Cover-Back with (+) screw driver. Remove the back cover by sliding it up. (When assembling, slide the back cover down.) Disassembly and Reassembly _ 23...
  • Page 27  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control and Frame Front. 1. Remove the wire by disassembling the 3 hooks using long nose plier. 2. Disassemble the terminal and remove the holders using long nose pliers. Assy Door 3. Remove 2 screws holding the Assy door. Remove the door by slightly lifting the door. 24 _ Disassembly and Reassembly...
  • Page 28  Reassembly Part Figure Description 1. Put the terminal through the biggest hole and assemble 3 hooks as shown in the pictures. BACK SIDE FRONT SIDE 2. Assemble the door with Frame Front by fitting the two hooks and assemble 2 screws holding the Assy door with (+) screw driver. Assy Door 3. Assemble 3 hooks using hand. 4. Assemble the terminal and the holders. Make sure the Wire harness are not getting stuck in other parts. Disassembly and Reassembly _ 25...
  • Page 29  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top and Assy Panel Control. 1. Open the Door. Remove the Wire Diaphragm and remove the Frame Front. 2. Remove 2 screws with (+) screw driver. Door-Lock S/W 3. Remove Cover Door Switch by gently pushing the red box part with (-) screw driver. 4. Disassemble the terminals. (2ea) 26 _ Disassembly and Reassembly...
  • Page 30  Reassembly Part Figure Description 1. Assemble the terminals. (2ea) Make sure the Wire harness are not getting stuck in other parts. 2. Assemble the Cover Door Switch by gently pushing the red box part with hand. Make sure the Wire harness are not getting stuck in other parts. Door-Lock S/W 3. Assemble the screws with (+) screw driver. (2ea) 4. Assemble the wire diaphragm and Frame Front. If the wire diaphragm is loose after assembly or is not correctly assembled at the correct position (5 o'clock or 7 o'clock), water leakage may occur.  How to force open the locked Door Part Figure Description Before you start, disassemble Cover Top first 1. Put your hand to press the Door-Lock Switch. Door-Lock S/W (The location you need to press is shown in the picture with arrow) Disassembly and Reassembly _ 27...
  • Page 31  Disassembly Part Figure Description Before you start, remove cover top, Assy Drawer, Assy Panel Control and Frame Front. 1. Unfasten the screw with (+) screw driver on Joint Diaphragm and wire diaphragm. Diaphragm 2. Remove Joint Diaphragm by hand. 3. Remove hose and clamp with long nose plier. 4. Pull diaphragm towards you. Be careful not to rip diaphragm. 28 _ Disassembly and Reassembly...
  • Page 32  Reassembly Part Figure Description 1. Assemble the Diaphragm with tub by hand. Diaphragm and tub has triangle part make sure to fit them correctly. 2. Assemble hose and clamp with long nose plier, and fasten the screw with (+) screw driver. Diaphragm 3. Assemble Joint diaphragm and fasten the screw with (+) screw driver. Disassembly and Reassembly _ 29...
  • Page 33: Troubleshooting

    4. TROUBLESHOOTING 4-1. INFORMATION CODE ► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the following Info. codes are shown until the status has cleared. Information Information Type Causes Corrective Actions Code - The part of the hose where the water level sensor is located is damaged (punctured).
  • Page 34 Information Information Type Causes Corrective Actions Code - The signals between the sub and main PBAs are not sensed because of a communications error. • M ain PCB and Sub PCB Signal - Check the connector connections between the sub Detection fault. Communication and main PBAs carefully. → Check for incorrect or • M ain PCB and Sub PCB wire loose connections, etc. connection fault. - Remove the sub PBA C/Panel and check for any faulty soldering. - A button other than the Power button is continually • When pressed Power button. pressed (for more than 30 seconds). SWITCH • W hen pressed button except for - Deformation of an internal plastic injection part. power button. (Main relay ) - A screw for assembling the sub PBA is tightened too • Main PCB relay fault.
  • Page 35 Information Information Type Causes Corrective Actions Code - Heater engagement fault. (out of place) - The air hose is out of place and water leakage occurs during the spin cycle. - The tub back at the safety bolts fixing part is broken. - Water leakage occurs at the front with foaming because of too much detergent. - Water leakage occurs because the connecting hose to • Check Water Leakage. the detergent drawer is connected incorrectly. • D V CASE foreign material occurs. Water Leakage - The drain pump filter cover is engaged incorrectly. • L eakage of the product inside the - Water leakage occurs at the drain hose. hose and parts molded problem. - The duct condensing holding screws are worn. - The nozzle-diaphragm is engaged in the opposite direction or the rubber packaging is omitted. - Water leakage occurs because the screws that hold the tub back and front in place are fastened incorrectly.
  • Page 36 Information Information Type Causes Corrective Actions Code • C heck the power supply, polarity and voltage. • S elect a hot wash or dry cycle (wd only), measure the voltage supplied during heating. (A error - Power condition fault. occurs when under voltage is - This occurs when under or over voltage is supplied. detected.) Power (9C) - Extension lead or plug adapter is being used. * S afety ensure safe working - Main PBA fault (sometimes) practices observed when testing live appliance. • C heck if a socket outlet adaptor is being used. • M ain PCB fault (sometimes) • C heck the wire connections.
  • Page 37: Problem Check Point

    4-2. PROBLEM CHECK POINT PROBLEM SOLUTION • Make sure the washing machine is plugged in. • Make sure the door is properly closed. The washing machine won’t start. • Make sure the water tap is open. • Tap Start or Press Start/Pause button again. • Open the water tap fully. • Make sure the water supply hose is not frozen. Water supply is insufficient, or no water is supplied. • Make sure the water supply hose is not kinked or clogged. • Clean the filter on the water supply hose. • Make sure the washing machine is installed on a level floor. If the floor is not level, use the leveling feet to adjust the level. The washing machine vibrates badly, or • Make sure that the shipping bolts are removed. makes noise. • Make sure the washing machine is not touching any other object. • Make sure the laundry load is balanced. • Make sure the drain hose is straightened all the way to the drain system. The washing machine does not drain and/or spin. • Make sure the debris filter is not clogged. • Press the Start/Pause button to stop the washing machine. • The door stays locked as long as the washing machine is still hot inside The door won’t open. after a heating operation. • It may take several seconds to disengage the door lock mechanism. Button Check • bC occurs. Refer the bC troubleshooting. • T he Add Door can be opened only when the indicator appears. However, it does not open in the following cases: - W hen the water temperature is above 55deg or the drying process is running, Can I open the Add Door when the drum is rotating, at any point on the ECO drum clean cycle.
  • Page 38: Wiring Diagram

    5. WIRING DIAGRAM 5-1. WIRING DIAGRAM (SIMPLE) ► This Document can not be used without Samsung’s authorization. n REFERENCE INFORMATION BLACK BLUE GREEN GRAY NATURAL ORANGE PINK SKYBLU SKYBLUE VIOLET WHITE YELLOW Wiring Diagram _ 35...
  • Page 39: Wiring Diagram (Led)

    5-2. WIRING DIAGRAM (LED) ► This Document can not be used without Samsung’s authorization. n REFERENCE INFORMATION BLACK BLUE GREEN GRAY NATURAL ORANGE PINK SKYBLU SKYBLUE VIOLET WHITE YELLOW 36 _ Wiring Diagram...
  • Page 40: Wiring Diagram (Q-Drive)

    5-3. WIRING DIAGRAM (Q-DRIVE) ► This Document can not be used without Samsung’s authorization. n REFERENCE INFORMATION BLACK BLUE GREEN GRAY NATURAL ORANGE PINK SKYBLU SKYBLUE VIOLET WHITE YELLOW Wiring Diagram _ 37...
  • Page 41: Reference

    6. REFERENCE 6-1. WD6000T PROJECT NAME MODEL NAME MODEL CODE ► Capacity ► Project ► Body 3,4-Digit Capacity 5-Digit Year 11-Digit BODY D.PANEL Feature2 ► 2015 White Silver 12.5 2016 White Black 7-Digit ADD WASH STEAM AOW/AD 2017 White D.silver ●...
  • Page 42: Terminology

    6-2. TERMINOLOGY The pump that drains the water from the washing machine generated while the washing 1. Drain Pump machine is running The heater is located on the tub inside the washing machine. It heats the water to increase 2. Heater wash efficiency. Detects whether the door of the washing machine is open or closed if the door is open while 3. Door Lock Switch the washing machine is running the cycle is temporary stopped. Reference _ 39...
  • Page 43 GSPN (GLOBAL SERVICE PARTNER NETWORK) Area Web Site Europe, CIS, Mideast & Africa gspn1.samsungcsportal.com Asia gspn2.samsungcsportal.com North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com © 2020 Samsung Electronics Co.,Ltd. All rights This Service Manual is a property of Samsung Electronics Co.,Ltd. reserved. Any unauthorized use of Manual can be punished under applicable Printed in Korea International and/or domestic law.

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