Troubleshooting; Checkpoints - Samsung WA19A8376G Series User Manual

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.
Problem
Does not turn on.
Does not start.
Water is not supplied.
After a cycle, detergent
remains in the automatic
dispenser.
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• Make sure you use rated power for the product.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap Hold to Start to start the washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
• Was the door opened during the spinning cycle? Close the door, and
press or tap Hold to Start to resume.
• The machine enters Standby or is in a soaking cycle. Please wait.
• Check the fuse or reset the circuit breaker.
• Make sure you press or tap Hold to Start after selecting the water
supply.
• Make sure the water taps are open.
• Is the filter net at the water supply hose connector clogged? Clean
the filter net by brushing with a toothbrush.
• Is the water supply cut off? If the water supply is cut off, close the tap
and power off.
• Straighten the water supply hoses.
• Open and close the door, then press or tap Hold to Start.
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than expected,
use the level selector to adjust the water level.
• Make sure the washing machine is running with sufficient water
pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
Action
2023-09-27 11:42:13