Samsung WD10J6 Series User Manual
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Samsung WD10J6 Series User Manual

Samsung WD10J6 Series User Manual

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Washing Machine
User manual
WD10J6*****
SSEC
SEC
WD10J6410AX_DC68-03591Q-02_EN.indd 1
2016/4/14 13:41:19

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  • Page 1 Washing Machine User manual WD10J6***** SSEC WD10J6410AX_DC68-03591Q-02_EN.indd 1 2016/4/14 13:41:19...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Dry clothes only Course overview Settings...

  • Page 3: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 4: Important Safety Precautions

    Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 5 If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings.
  • Page 6 Safety information Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer. Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
  • Page 7 Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it. Plug the power cord into an AC 220 - 240 V / 60 Hz wall socket or higher and use the socket for this appliance only.
  • Page 8 Safety information Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer. • This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. • This may result in electric shock or fire.
  • Page 9 Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. • Failure to do so may result in electric shock or fire due to electric leakage. Install your appliance on a solid, level floor that can support its weight. • Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
  • Page 10 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 11 Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth. • Failure to do so may result in discolouration, deformation, damage, or rust. The front glass may be broken by a strong impact.
  • Page 12 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 13 Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc. • This may result in electric shock or injury. Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics. • This may cause the rubber seal to become deformed and result in a water leak.
  • Page 14 Safety information Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the a strong acidic cleaning agent. Do not use benzene, thinner or alcohol to clean the appliance. • This may result in discolouration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, unplug the appliance from the wall socket.

  • Page 15: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 16 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent container Cap fixer NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water supply hose: Applicable models only. • Liquid detergent container: Applicable models only.

  • Page 17: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60~90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 18 Installation Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Rear 50 mm Wood floors may need to be reinforced 25 mm Front 550 mm to minimize vibration and/or unbalanced loads.

  • Page 19: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...
  • Page 20 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 21 2. Use a Philips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.
  • Page 22 If there are water leaks, repeat the steps above. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water supply hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 23 NOTE • After connecting the water supply hose to the adaptor, check if it is connected properly by pulling the water supply hose downwards. • Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.
  • Page 24 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.

  • Page 25: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.

  • Page 26: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into cottons, • Metal objects such as coins, pins, and mixed fibres, synthetics, silks, wools, and buckles on clothing may damage other rayon.
  • Page 27 STEP 4 Prewash (if necessary) STEP 6 Apply a proper detergent type Select the Prewash option for the selected The type of detergent depends on the type course if the laundry is heavily soiled. Do of fabric (cotton, synthetic, delicate items, not use the Prewash option when detergent wool), colour, wash temperature, and degree is manually added into the drum.

  • Page 28: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. Prewash compartment: Apply prewash detergent or starch. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 29 3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION • Do not apply powder detergent to the liquid container.
  • Page 30 Before you start To use liquid detergent (applicable models only) First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). CAUTION • Do not exceed the max line that is marked inside the container.

  • Page 31: Operations

    Operations Control panel 01 Course Turn the dial to select a cycle. Selector The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. Press to change the rinse times for the current course.
  • Page 32 Operations Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic. For example, this setting is useful for 09 Delay End programming your machine to finish a wash at the time you normally return home from work.

  • Page 33: Simple Steps To Start

    Simple steps to start 1. Press the Power button to turn on the washing machine. 2. Turn the Course Selector to select a course. 3. Change the course settings (Temp., Rinse, Spin and Dry Level) as necessary. 4. To add an option, press the Options button repeatedly until the corresponding option icon(s) turns on.

  • Page 34: Dry Clothes Only

    Operations Dry clothes only You can dry your clothes directly or dry the washed clothes according to the following procedures. 1. Press Power button on the washing machine. 2. Use the Cycle Selector to select the appropriate drying cycle. 3. Press Dry Level button to select the appropriate drying mode. 4.

  • Page 35: Course Overview

    Course overview Standard courses Course Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the number of rinse cycles are automatically adjusted according to the load. • For blouses or shirts that are made of polyester SYNTHETICS (diolen, trevira), polyamide (perlon, nylon), or the like.
  • Page 36 Operations Course Description & Max load (kg) • Use to dry laundry such as cotton, underwear, and COTTON DRY linen. • Use to dry heat-sensitive garments. This protects the SYNTHETICS DRY fibers of the garment by dying it at low temperatures. • Low-temperature Eco Bubble contributes to power SUPER ECO WASH saving.
  • Page 37 Delay End You can set the washing machine to finish our wash automatically at a later time, choosing a delay of between 1 to 19 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish 1.

  • Page 38: Settings

    Operations Settings Child Lock Sound On/Off To prevent accidents involving children, the You can turn on or off the key. Your setting Child Lock function locks all buttons. will remain effective after you restart the However, Child Lock does not activate until machine.

  • Page 39: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco Drum Clean ECO DRUM CLEAN reminder Perform this course regularly to clean the drum and to remove bacteria from it. • The ECO DRUM CLEAN reminder appears on the main screen once every 40 1.

  • Page 40: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera operation. The Smart Check function has been NOTE optimized for Galaxy &...

  • Page 41: Using Dry Course

    Using dry course All drying options except for the Time Dry option detect the weight of the laundry in order to display a more accurate drying time and dry the laundry more effectively. Refer to the chart below to select the appropriate drying option according to the type and amount of laundry and the moisture you want to leave.

  • Page 42: Air Wash

    Maintenance AIR Wash The AIR Wash function refreshes garments through Samsung’s unique air-washing technology without the need for water. Refer to the chart below for the usage and cycle time of each AIR Wash cycle. Cycle Usage Cycle time Use this cycle to remove bad odors from the...

  • Page 43: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filte cover (A) to open.

  • Page 44: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water supply hose once or twice a year. 1.
  • Page 45 Debris filter It is advisable to clean the debris filter 5 or 6 times a year to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 46 Maintenance CAUTION • Make sure the filter cap is closed properly after cleaning the filter. Otherwise, this may cause a leak. • Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak. Detergent Drawer 1.

  • Page 47: Recovery From Freezing

    NOTE To remove remaining detergent, perform the RINSE+SPIN course with the drum being empty. Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water supply hose. 3.

  • Page 48: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. • Make sure to press or tap Start/Pause to start the washing machine.
  • Page 49 Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. • Make sure the washing machine is not contacting any other Excessive vibrations object.
  • Page 50 Troubleshooting Problem Action • Make sure the Auto Detergent and Auto Softener settings are properly configured. • Make sure you use the recommended types of detergent as appropriate. Excessive suds. • Use high efficiency (HE) detergent to prevent oversudsing. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
  • Page 51 Problem Action • Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap.
  • Page 52 • Make sure the router turns on and operates normally. (Wi-Fi models only). • Make sure you have installed the latest version of the Smart Control App. If a problem persists, contact a local Samsung service centre. 52 English WD10J6410AX_DC68-03591Q-02_EN.indd 52 2016/4/14 13:41:26...

  • Page 53: Information Codes

    • Make sure the door is properly closed. • Make sure laundry is not caught in the door. Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. English 53 WD10J6410AX_DC68-03591Q-02_EN.indd 53 2016/4/14 13:41:26...
  • Page 54 Troubleshooting Problem Action Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre.
  • Page 55 Check communications between main and sub PBAs. • Try power off and restarting the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 55 WD10J6410AX_DC68-03591Q-02_EN.indd 55...

  • Page 56: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 57: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 58: Specification Sheet

    Specifications Specification sheet “ * ” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WD10J6***** Dimensions W600 x D650 x H850 (mm) Water pressure 50 kPa ~ 800 kPa NET weight 70 kg Wash and spin capacity 10.5 kg...
  • Page 59 Memo WD10J6410AX_DC68-03591Q-02_EN.indd 59 2016/4/14 13:41:28...
  • Page 60 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1-800-10-7267864 [PLDT] www.samsung.com/ph/support PHILIPPINES 1-800-8-7267864 [Globe landline and Mobile] 02-4222111 [Other landline] DC68-03591Q-02 WD10J6410AX_DC68-03591Q-02_EN.indd 60 2016/4/14 13:41:28...

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