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Troubleshooting
If there is any problem, check the information message on the LCD screen and follow the on-screen instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try these suggestions.
Problem
Does not start.
Water supply is
insufficient, or no water
is supplied.
After a cycle, detergent
remains in the
detergent drawer.
DC68-04508B-02_IB_B-PJT-B11_WASHER_SimpleUX_EN.indd 23
•
Make sure the washing machine is plugged in.
•
Make sure the door is properly closed.
•
Make sure the water taps are open.
•
Tap
to start the washing machine.
•
Make sure Child Lock is not activated.
•
Before the washing machine starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
•
Check the fuse or reset the circuit breaker.
•
Check if power is supplied properly.
•
Low voltage detected.
‐
Check if the power cord is plugged in.
•
Make sure laundry is not caught in the door.
•
Fully open the water tap.
•
Make sure the door is properly closed.
•
Make sure the water supply hose is not frozen.
•
Make sure the water supply hose is not kinked or clogged.
•
Make sure there is sufficient water pressure.
•
Make sure that the cold water tap and the hot water tap are properly connected.
•
Clean the mesh filter as it may be clogged.
•
Make sure the washing machine is running with sufficient water pressure.
•
Make sure the detergent is added to the centre of the detergent drawer.
•
Make sure the rinse cap is inserted properly.
•
If using granular detergent, make sure the detergent selector is in the upper
position.
•
Remove the rinse cap and clean the detergent drawer.
Action
English 23
2024-03-15
5:42:38
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