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Regency Horizon ® HZ54E
French Manual: https://bit.ly/3to2Jp3
Manuel en français : https://bit.ly/3to2Jp3
www.regency-fire.com
WARNING
FIRE OR EXPLOSION HAZARD
failure to follow safety warnings exactly could result in serious
injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Tested by:
Certified to/Certifié pour: CSA 2.17-2017
920-004g
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
Gas Fireplace
ANSI Z21.88-2017
CSA 2.33-2017
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
Owners &
Installation Manual
MODELS: HZ54E-NG11 Natural Gas
HZ54E-LP11 Propane
Horizon HZ54E Product Video
03.31.21
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Table of Contents
Related Manuals for Regency Fireplace Products HZ54E
Summary of Contents for Regency Fireplace Products HZ54E
- Page 1 Owners & Regency Horizon ® HZ54E Installation Manual Gas Fireplace MODELS: HZ54E-NG11 Natural Gas HZ54E-LP11 Propane French Manual: https://bit.ly/3to2Jp3 Horizon HZ54E Product Video Manuel en français : https://bit.ly/3to2Jp3 www.regency-fire.com WARNING FIRE OR EXPLOSION HAZARD failure to follow safety warnings exactly could result in serious injury, death, or property damage.
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Page 2: On Demand Pilot Light (Seven Day Safety Timer)
® with all the warmth and charm of a wood fireplace at the flick of a switch. The model HZ54E has been approved by Warnock Hersey/Intertek for both safety and efficiency. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow. - Page 3 Title 24 CFR, Part 3280, in the Untied States, or the Standard for Installation in Mobile Homes, CAN/CSA Z240 MH, in Canada. Regency Horizon Horizon HZ54 Product Video Gas Inserts Benefits Video ALL PICTURES / DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY. ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS. Regency Horizon ® HZ54E-11 Gas Fireplace...
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Page 4: Table Of Contents
Ceiling Firestop / Firestop Spacer (Part # 946-770) ......41 HZ54E-NG11 SYSTEM DATA ............42 HZ54E-LP11 SYSTEM DATA ............42 High Elevation ..................42 Gas Line Installation ................42 Pilot Adjustment ................. 42 Gas Pipe Pressure Testing ..............42 Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 5: Copy Of Safety Decal
This is a copy of the label that accompanies each HZ54E-NG11 and HZ54E-LP11. This is a copy of the label that accompanies each HZ54E-NG11/HZ54E-LP11 Direct Vent Gas Fireplace. We have printed a copy of the contents here for your review. -
Page 6: Ma Code - Co Detector
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipm ent, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 7: Unit Dimensions
Note: Gas connection is from the right hand side of the appliance & electrical connection on left hand side of the appli- ance. A metal receptacle box is supplied/installed with the appliance to make all 120 volt electrical connections. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 8: Important Message
IN THE SAME AREA AS THE APPLI- vent is fitted as per Venting instructions. ANCE. TODDLERS, YOUNG CHILDREN The HZ54E Direct Vent Fireplace must be installed AND OTHERS MAY BE SUSCEPTIBLE in accordance with these instructions. Carefully read 5) Inspect the venting system annually for blockage TO ACCIDENTAL CONTACT BURNS. -
Page 9: Lighting Procedure
2. Press and release the ON/OFF button on the remote handheld transmit- ter (see Diagram 2). An audible beep should be heard from the receiver. ON/OFF Button Diagram 2 Remote shown in Manual Mode on Hi Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 10: Copy Of Lighting Plate Instructions
If service is to be performed–you must disconnect power and shut off gas to the unit. Utiliser l'interrupteur mural ou la télécommande pour mettre le système sur ''OFF''. Lors de l'entretien de l'appareil –débrancher l'alimentation électrique et couper le gaz de l'appareil. DO NOT REMOVE THIS INSTRUCTION PLATE 919-401a Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 11: Proflame I Remote Control Operating Instructions
(*) The receiver may be independent or integral to the IFC hearth ap- pliance control module. The receiver instruction may not be indepen- dent when part of the IFC. Figure 2: Transmitter LCD Display Figure 3: Battery Compartment Regency Horizon ® HZ54E-11 Gas Fireplace 06.22.20 920-019a... - Page 12 Transmitter LCD display will only show the room temperature (Fig. 6). At the same time the Receiver will turn off the appliance. A single “beep” from the Receiver confirms reception of the command. Figure 9 Figure 10 Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 13 To de-activate this function, press the MODE and UP Keys at the same Keys (fig.1) to turn on, off or adjust the fan speed (fig. 14). A single “beep” time. will confirm reception of the command. Figure 18 Figure 13 Figure 14 Regency Horizon ® HZ54E-11 Gas Fireplace 12.17.18 920-019...
- Page 14 5. Use the up or down arrow button to program out the function on the remote. Note: You should never program out the fan (If installed) feature on the remote. It is not possible to remove the thermostat mode on this remote control. Regency Horizon ® HZ54E-11 Gas Fireplace 920-019 01.16.19...
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Page 15: Installer's Information
120 Volt AC power is also effectiveness of your fireplace by dispersing warm 3. The HZ54E Direct Vent Gas Fireplace can be required for the optional blower. air from the fireplace to remote locations in the same installed in a recessed position or framed out room or other rooms in your home. -
Page 16: Clearances
- when 1-1/2" firestop is used. Installed Close Installed Close to Ceiling to Floor Non-Combustible Requirements Metal Stud (header) 60-1/2" (1537mm) Wood Stud Wood Stud Non-combustible Material 52-7/8” Non-combustible Material 3-7/8" 5-1/2” ( 99mm) (140mm) Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 17: Non-Combustible Facing Board
Discoloration is not the responsibility of Regency Fireplace Products. This is outwith the control of Regency Fireplace Products Ltd., therefore not covered under any part of the warranty policy. -
Page 18: Mantel Clearances
Top of Fireplace 28-1/8” Opening To Unit Base Legs Mantel Leg Clearances Combustible mantel leg clearances as per diagram: 4”(102mm) MANTEL LEG Non-Combustible 1.5" (38mm) 5-1/2” (140mm) Allowable mantel leg projection 8” (203mm) 11” (279mm) Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 19: Framing & Finishing
52-7/8 ” Unit shown without faceplate for Illustrative purposes only NOTE: The Verona Glass Surround (not shown) opening needs to be 60- 1/16" W x 28 5/8" H Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 20: Unit Assembly Prior To Installation
& wall finishes. Venting Introduction The HZ54E uses the "balanced flue" technology Co Axial system. The inner liner vents products of combustion to the outside while the outer liner draws outside combustion air into the combustion chamber thereby eliminating the need to use heated room air for combustion and losing warm room air up the chimney. -
Page 21: Framing Dimensions
& wall finishes. Important: The minimum framing dimensions given for height, width and depth must be maintained even if using non combustible materials. Dangerous operating conditions will occur if minimum framing dimensions are not adhered to. Regency Horizon ® HZ54E-11 Gas Fireplace... - Page 22 4. Attach both vertical studs (478-015) and secure using 6 screws (2 at bottom, 2 at top and 2 on the sides) as shown NOTE: Ensure the flat side of the steel stud is facing the wood framing. Regency Horizon ® HZ54E-11 Gas Fireplace 09.15.14 919-441...
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Page 23: Wall Mount On / Off Switch / Receiver Installation
11. Using the two (2) screws provided secure the cover plate to the Receiver. Low Voltage Junction Box Profl ame Receiver J-Box Receiver Slider Switch Wall Plate 10 ft. wire harness with 12 pin connector Diagram 1 Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 24: Vent Restrictor Position
VENTR ESTRICTOR THIS HOLE SETS THE AT 2-1/2” VENT RESTRICTOR AT 1” Vent Restrictor Set 5 Vent Restrictor Set 3 2” SET 4 THIS HOLE SETS THE VENTR ESTRICTOR AT 2” Vent Restrictor Set 4 Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 25: Exterior Vent Termination Requirements
* Clearance in accordance with local installation codes and the requirements of the gas supplier 3 feet (91cm) within a height of 15 feet (4.5m) above the meter / regulator assembly 3 feet (91cm) above - if within 10 feet (3m) horizontally Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 26: 5" X 8" Rigid Pipe Cross Reference Chart
Offset Support 58DVA-ES 5DT-OS TM-5OS Wall Thimble-Black 58DVA-WT 5DT-WT 5DWT VDV-WPT05 Wall Thimble Support/Ceiling Support 58DVA-DC Firestop Spacer 58DVA-FS 5DT-FS 5DFS TM-5LS VDV-FS05 Trim Plate-Black 58DAV-WFS 5DT-TP 5DCP TM-5TP VDV-WTC05 * Not available from Regency Regency Horizon ® HZ54E-11 Gas Fireplace... - Page 27 Note: When using Metal-Fab Sure Seal Rigid Piping - please note that the Adaptor (5DDA) must be used in conjunction with FPI Rigid Pipe Adaptor (770-994). ** Not available/applicable for the following units: B41XTE, B41XTCE, CB60E, CV60E, CV72E, HZ54E, U1500E Offset Pipe Selection: Use this table to determine offset pipe lengths.
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Page 28: Rigid Pipe Venting Systems - Basic Horizontal & Vertical Terminations
Direct Vent Pro, ICC Excel and Selkirk Direct-Temp. ® AstroCap XL is a proprietary trademark of FPI Fireplace Products International Ltd. Dura-Vent® and Direct Vent are registered and/or proprietary trademarks of Simpson Dura-Vent Co. Inc. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 29: Venting Arrangements-Horizontal Termination (Flex)
Direct Vent System These venting systems, in combination with the HZ54E, have been tested and listed as a direct vent system by Warnock Hersey/Intertek. The location of the termination cap must conform to the requirements in the Vent Terminal Locations diagram from the "Exterior Vent Termination Locations" section. -
Page 30: Horizontal Venting With Two (2) 90
5' Min. 4' Max. 10' Min. 7' Max. between 90 elbows is 6' Min. 6' Max. 11' Min. 9' Max. required. VENT RESTRICTOR SETTING: Vent restrictor factory set at Set 1, no adjustment required. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 31: Hz54E-Ng
• A wall thimble is mandatory for all horizontal terminations due to • A wall thimble is mandatory for all horizontal terminations due high temperatures. to high temperatures. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 32: Unit Installation With Horizontal Termination
Horizontal runs of vent must be supported every Diagram 3 3 feet (0.9 meters). Wall straps are available for *As specified in CGA B149 Installation Code. this purpose. Diagram 6 Local codes or regulations may require different clearances. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 33: Unit Installation - Horizontal Termination With Flex Vent System
1-3/8"(35mm) and fasten with the 3 screws. NOTE: Horizontal sections must be sup- Fourrures en bois ported at intervals not exceeding 3 feet (0.9 meter). (Flame picture and performance will be affected by sags in the liner). Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 34: Vertical Venting With Three (3) 90
5' Min. 6' Max. 8' Min. Please note min. 1 foot between 90 elbows is 6' Min. 8' Max. 9' Min. required. VENT RESTRICTOR SETTING: Vent restrictor factory set at Set 1, no adjustment required. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 35: Venting Arrangements - Allowable Vertical Terminations For Hz54E-Ng
Set 1 to Set 2 or Set 4 if required. Note: Must use optional flue adaptor when using Rigid Pipe (Part # 770-994). Max. 10’ (3m)(centerline to centerline) Minimum length of pipe between elbows 12” (305mm) Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 36: Venting Arrangements - Allowable Vertical Terminations For Hz54E-Lp
Set 1 to Set 4 or Set 5 if required. Note: Must use optional flue adaptor when using Rigid Pipe (Part # 770-994). Max. 10’ (3m)(centerline to centerline) Minimum length of pipe between elbows 12” (305mm) Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 37: Unit Installation With Vertical Termination
Ensure that all pipes and elbow connections are Ruban de in the fully twist-locked position and sealed. plombier relié à 5) Cut a hole in the roof centered on the small l’attache murale Regency Horizon ® HZ54E-11 Gas Fireplace Attache murale walstrpf.eps Coudes de 45 french... -
Page 38: Vertical Terminations - Vertical Flex Vent Kit (Part #946-772)
The ceiling firestop/firestop spacer may be cut down to size if this shield is too high for the application. 11" Ceiling firestop Diagram 2 920-385 Regency Horizon ® HZ54E-11 Gas Fireplace Page 1 03.23.21... - Page 39 Note: Any closets or storage spaces which the vent passes through must be enclosed. Diagram 3a Diagram 3a Diagram 3a 920-328 09.18.20 City Series ACB60E | 61 920-328 09.18.20 City Series ACB60E | 61 Regency Horizon ® HZ54E-11 Gas Fireplace 920-385 Page 2 03.23.21...
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Page 40: Vertical Flex Extension Kit Part #946-769
(0.91 m) to avoid excessive stress and sagging of the vent pipe. Wall straps are provided (3 in total) for this purpose. All round/plumbers strapping may also be used if further supports are required. Regency Horizon ® HZ54E-11 Gas Fireplace 919-696 06.11.18... -
Page 41: Ceiling Firestop/Firestop Spacer Part #946-770
Diagram 1a Diagram 1a The ceiling firestop/firestop spacer may be cut Ceiling firestop down to size if it is too high for the application. Diagram 1a 920-328 920-337 Regency Horizon ® HZ54E-11 Gas Fireplace 10.05.20 10.05.20 920-338 10.05.20 920-328 920-337 10.05.20... -
Page 42: Hz54E-Ng11 System Data
Do not use open flame for leak testing. Note: To properly check gas pressure, both inlet and manifold pressures should be checked using the valve pressure ports on the valve. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 43: Valve Cover Removal
2) The valve cover is located on the right side underneath the glass door - loosen 2 screws securing the valve cover (see Diagram 1 below). Diagram 3 Diagram 1 Valve cover 3) Slide the valve cover upward. Diagram 2 Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 44: Aeration Adjustment
NG with Logs Full open resulting from improperly setting NG with Stones Full open the aeration controls is NOT covered under warranty. 1/2" LP with Logs Full open LP with Stones Full open Venturi Cap Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 45: Wiring Diagram
Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges. CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 46: Optional Wall Thermostat Installation
- see picture below. NOTE: When the remote receiver is set to ON position, the remote con- trol transmitter and all of its features are now disabled. CAUTION Do not wire Thermostat wires to 120V wire. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 47: Optional Reflective Panel Installation
Bracket Fit side panel tab into slot Right side back panel tab fi tted into slot Left side panel in position Bracket shown in place on right side of the fi rebox Regency Horizon ® HZ54E-11 Gas Fireplace 10/08/09 918-754a... -
Page 48: Glass Crystals Or Optional Stones - Installation On Burner
Pebbles HZ54E 6 lbs 9lbs 2 packages (6 x bags pebbles) Natural River Pebbles shown surrounding the Horizon Burner Glass Crystals shown surrounding the Burner Optional Volcanic Stones + Glass Crystals shown on burner. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 49: Optional Driftwood Log Set Installation
HZ54E = 2lbs HZ40E=1.5lbs Log 1 in position 5. HZ54E only- Remove existing pilot hood - replace with pilot hood provided with log set. 9. Locate provided log placement template - identify unit required before cutting template out along dotted line. Slide template on fi rebox fl oor up to the edge of the burner, ensure L and R sides are in the correct position. - Page 50 10. Position Left Log (2) by matching the log and template profi les exactly. 15. Place Front Left log piece on fi rebox fl oor as shown. HZ54E shown - Left Log (2) positioned to match HZ54E shown - Left Log Piece(6) template pro le.
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Page 51: Faceplate & Door Frame Overlay Installation
Mesh screen from inner door frame (1) to be removed and installed into outer door frame (3) as shown. Bend the six tabs down to secure the mesh to the outer door frame. Tabs 919-387 12.15.14 Regency Horizon ® HZ54E-11 Gas Fireplace... - Page 52 There is a top and bottom, the top of the faceplate has a full 1" return whereas the bottom only has a 1/2" return as shown in the diagram below. 919-387 12.15.14 Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 53 Also if necessary, the faceplate may be adjusted up and down by loosening the top screw as shown in the diagram below and sliding the plate up or down as required. Faceplate Mounting Slots Completed Faceplate Installation Regency Horizon ® HZ54E-11 Gas Fireplace 12.15.14 919-387...
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Page 54: Fan Installation
Aerial View of the inside of the unit shown. 7) Remove bottom cover by undoing 3 screws securing it to the firebox base, lift up and out. Aerial View of the inside of the unit shown. Regency Horizon ® HZ54E-11 Gas Fireplace... - Page 55 12) Remove 8 screws to remove the fan access panel cover - located on Ground Lug the left hand side floor of the firebox. 16) Slide the thermodisc into the bracket on the bottom side of the fan access panel - check fan access panel gasket - replace if necessary. Fan Access Panel Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 56 IMPORTANT: These fans collect a lot of dust from within your home. Ensure you maintain these fan motors on a regular basis by vacuuming the fan blades and housing using a soft brush nozzle. Regency Horizon ® HZ54E-11 Gas Fireplace...
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Page 57: Wiring Diagram With Optional Fan
Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges. CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 58: Operating Instructions
film will bake on and become very difficult to remove. Use a non-abrasive cleaner and DO NOT ATTEMPT TO CLEAN THE GLASS WHILE IT IS HOT. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 59: Lighting Procedure
1. Turn the wall mounted switch or remote to the "OFF" position. 2. Press "OFF" on the remote control. ON/OFF Button 3. Turn the gas control knob to the "OFF" position to turn off the pilot. Diagram 2 Remote shown in Manual Mode on Hi Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 60: Copy Of Lighting Plate Instructions
If service is to be performed–you must disconnect power and shut off gas to the unit. Utiliser l'interrupteur mural ou la télécommande pour mettre le système sur ''OFF''. Lors de l'entretien de l'appareil –débrancher l'alimentation électrique et couper le gaz de l'appareil. DO NOT REMOVE THIS INSTRUCTION PLATE 919-401a Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 61: Maintenance
7) In the event this appliance has been serviced check that the vent-air system has been properly resealed & reinstalled in accordance with the manufacturer's instructions. 8) Verify operation after servicing. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 62: Glass Door Removal
4) Remove the door frame overlay by swinging out 45 from the bottom and lift up and out. 6) Remove valve cover - (see valve cover removal section in this manual). Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 63: Safety Screen Removal / Installation
7. Secure the assembly with screws on each side as shown below. 3. Install screen into inner door trim (3). Secure screen by bending down the 6 tabs as shown Tabs Regency Horizon™ HZ40E-10 Gas Fireplace Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 64: Valve Tray Replacement
Prior to removing burner - remove the following (if installed): 4) Remove the door frame overlay by swinging out 45 from the bottom -crystals and lift up and out. -pebbles -spa stones -logs -Inner panels Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 65: Hz54E-Ng Unit
8) Partially lift out valve tray. 9) Disconnect the inlet gas line. Green Wire Orange Wire 4) Disconnect the green ground wire from the valve bracket. Green ground wire 10) Replace valve and reverse steps. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 66: Hz54E-Lp Unit
Location of screws securing burner 9) Partially lift out valve tray. 10) Disconnect the inlet gas line. Burner Bracket 5) With burner removed - lift out burner tray. Gas Inlet Line 11) Replace valve and reverse steps. Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 67: Gas Maintenance - Recommended Annual Routine
Flame sensor (electronic ignition models) • Batteries (remote handheld, remote receiver, volt models) • Flame electrode DC sparker, change as needed) • Burner orifice • Burner media (change as needed) • Thermocouple (millivolt models) • Air shutter setting • Thermopile (millivolt models) • Wiring Gas Leak Tests • Check main gas line connection to valve • Check shut off valve connections • Check connection at gas valve outlet • Check connection at main burner orifice • Check pilot fuel line at valve and at pilot assembly 920-324 09.14.20 Regency Horizon ® HZ54E-11 Gas Fireplace... -
Page 68: Main Assembly
Valve wiring w/ IPI/CPI switch 911-010 Stepper Motor/Modulator - NG 911-011 Stepper Motor/Modulator - LP 910-576 Wall Switch/Receiver cover (white) 920-004 Manual 911-265 Ignition Board 946-721 AC Adaptor 910-592 GTMF Hand held transmitter 911-030 Fan Control Module Regency Horizon ® HZ54E-11 Gas Fireplace... - Page 69 Regency Horizon ® HZ54E-11 Gas Fireplace...
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Page 70: Accessories
946-676 Copper Crystals 946-742 Caramel Luster Firebeads 946-677 Starfire Crystals 1 pound bag of glass crystals Part # Description 946-735 Black Firebeads 946-736 Sangria Luster Firebeads 946-737 Glacier Ice Firebeads 946-738 Caramel Luster Firebeads Regency Horizon ® HZ54E-11 Gas Fireplace... - Page 71 Regency Horizon ® HZ54E-11 Gas Fireplace...
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Page 72: Warranty
FPI is not responsible for results or costs of workmanship of unauthorized FPI dealers or agents in the negligence of their service work. Revision Date: February 2019 Regency Gas Products Warranty Regency Horizon ® HZ54E-11 Gas Fireplace... - Page 73 Freight damages for products or parts are not covered under the terms of the warranty. Products made or provided by other manufacturers and used in conjunction with the FPI appliance without prior authorization from FPI may void this warranty. Revision Date: February 2019 Regency Gas Products Warranty Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 74 To provide the best support for your product, we request that you complete a product registration form at http://www.regency-fire.com/Customer-Care/Warranty-Registration.aspx within ninety (90) days of purchase. Revision Date: February 2019 Regency Gas Products Warranty Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 75 For fireplace care and tips and answers to most common questions please visit our Customer Care section on our Web Site. Please feel free to contact your selling dealer if you have any questions about your Regency product. Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 76 Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 77 Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 78 Regency Horizon ® HZ54E-11 Gas Fireplace...
- Page 80 Installer: Please complete the following information Dealer Name & Address: ________________________________________ _____________________________________________________________ Installer: _____________________________________________________ Phone #: _____________________________________________________ Date Installed: ________________________________________________ Serial #: ______________________________________________________ Horizon HZ54 Video Regency Horizon and SureFire™ are trademarks of FPI Fireplace Products International Ltd. Printed in Canada ©...