Regency Fireplace Products L390E-NG Installation, Commissioning And Servicing Instructions

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L390E / HZI390E Gas Insert
MODELS: L390E-NG / L390EB-NG Natural Gas
HZI390E-NG / HZI390EB-NG Natural Gas
WarninG:
improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. refer to
this manual. for assistance or additional information consult
an authorized installer, service agency or the gas supplier.
for Your safetY
do not store or use gasoline or other flammable vapours and
liquids in the vicinity of this or any other appliance.
installation and service must be performed by an authorized
installer, service agency or the gas supplier.
Tested by:
918-982b
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
fpi fireplace products international ltd. 6988 Venture st., delta, Bc canada, V4G 1H4
L390E-LP / L390EB-LP Propane
HZI390E-LP / HZI390EB-LP Propane
for Your safetY
What to do if you smell gas:
owners &
installation Manual
www.regency-fire.com
do not try to light any appliance
do not touch any electrical switch:
do not use any phone in your
building.
immediately call your gas supplier
from a neighbour's phone. follow
the gas supplier's instructions.
if you
cannot reach your gas
supplier, call the fire department.
12/13//11

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Summary of Contents for Regency Fireplace Products L390E-NG

  • Page 1 & L390E / HZI390E Gas Insert installation Manual www.regency-fire.com MODELS: L390E-NG / L390EB-NG Natural Gas L390E-LP / L390EB-LP Propane HZI390E-NG / HZI390EB-NG Natural Gas HZI390E-LP / HZI390EB-LP Propane WarninG: for Your safetY improper installation, adjustment, alteration, service or What to do if you smell gas: maintenance can cause injury or property damage.
  • Page 2 TO THE NEW OWNER Congratulations! You are the owner of a state-of-the-art Gas Insert by Regency. The Regency Gas Insert Series of hand crafted appliances has been designed to provide you with all the warmth and charm of a fireplace, at the flick of a switch. The models L390E / HZI390E of this series have been approved by Warnock Hersey for both safety and efficiency.
  • Page 3: Unit Dimensions

    diMensions uNIT dImENSIONS 29-5/8” (752mm) 3” Exhaust 3” Air Inlet (76mm) (76mm)( 21-5/8” (549mm) 15-1/2” 12-1/8” (394mm) (308mm) 2-1/4” (57mm) 27-1/2” (699mm) 10-7/8” 26-1/8” (276mm) (664mm) 3” (76mm) 25-3/4” (654mm) 17” 19-1/2” 14-3/4” 20” (432mm) (495mm) (375mm) (508mm) 24-1/8” 15-1/2” (613mm) (399mm) 39-7/8”...
  • Page 4: Table Of Contents

    taBle of contents dImENSIONS Optional Hearth Trim Installation .........36 Optional screen installation .........37 Optional full screen door installation......38 Unit dimensions .............3 OPERATING INSTRuCTIONS SAFETY LABEL Operating Instructions ..........39 Lighting Procedure ............39 Copy of the Safety Label ..........5 Shutdown Procedure ...........39 First Fire ..............39 Automatic Convection Fan Operation......39 REquIREmENTS...
  • Page 5: Safety Label

    é Tested to: CAN/CGA-2.17-M91(R2009) ANSI Z21.88-2009/CSA 2.33-2009 Serial No. / No de serie 4001172 NATURAL GAS FIREPLACE INSERT: MODEL L390E-NG É QUIP A L'UISINE POUR GAZ NATURAL É MODEL L390E-NG Factory Equipped For Altitude 0-4500ft. (0-1370m) Min. supply pressure 5“...
  • Page 6 safetY laBel This is a copy of the labels that accompany each HZI390E Gas Insert. NOTE: regency units are constantly being improved. check the We have printed a copy of the contents here for your review. label on the unit and if there is a difference, the label on the unit is the correct one.
  • Page 7: Requirements

    requireMents Ma code - co detector (for the state of Massachusetts only) 5.08: Modifications to NFPA-54, Chapter 10 (2) Revise 10.8.3 by adding the following additional requirements: (a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:...
  • Page 8: Installation

    installation ImPORTANT mESSAGE YounG cHildren sHould Be care- SAVE THESE fullY superVised WHen tHeY are in tHe saMe area as tHe appli- INSTRuCTIONS ance. toddlers, YounG cHildren and otHers MaY Be susceptiBle The L390E / HZI390E Gas Inserts must be installed to accidental contact Burns.
  • Page 9: Important Message

    installation ImPORTANT mESSAGE GAS PRESSuRE General Safety Information SAVE THESE TESTING 1) The appliance installation must conform INSTRuCTIONS with local codes or in the absence of local codes, with CAN/CGA B149 (in Canada) or The appliance must be isolated from the gas the National Fuel Gas Code ANSI Z223.1 in supply piping system by closing its individual The Regency Gas Insert must be installed in...
  • Page 10: Installation Checklist

    installation INSTALLATION mATERIALS REquIREd CHECkLIST No electrical power supply is required for the gas control to operate. A 120 Volt AC power cord is Before installing vent system ensure that the damper hooked up to the fan(if installed). Plug the 3 wire plate is open and secure to prevent the damper plate cord into a suitable receptacle.
  • Page 11: Minimum Clearances To Combustibles

    installation mINImum CLEARANCES TO COmBuSTIBLES the clearances listed below are Minimum distances unless otherwise stated: a major cause of fires is failure to maintain required clearances (air space) to combustible materials. it is of the greatest importance that this decorative gas appliance be installed only in accordance with these instructions. Clearance: dimension measured From:...
  • Page 12: Gas Connection

    installation GAS CONNECTION The Air Intake pipe must be attached to the inlet air collar of the termination cap. GAS CONNECTION WARNING: part # description Only persons licensed to work 948-305 3" Flex - 35 ft. with gas piping may make the 946-529 Co-linear DV Vertical necessary gas connections...
  • Page 13: Flue / Vent Installation

    installation FLuE / VENT INSTALLATION 4) Use the Flue Connector Slide Tool to slowly pull the Flue Connector note: Flue Plate Connector Gasket Intake Liner Plate forward as you move the Insert rearward into the Fireplace Chase. must not be damaged or removed. Exhaust Liner Care must be taken to ensure that this Gear Clamps...
  • Page 14: Leveling Leg Adjustment

    installation LEVELING LEG AdjuSTmENT The L390E / HZI390E inserts are equipped with 4 levelling legs that are accessible while the appliance is in its final installation position. The unit can be adjusted up to 2" (51mm). The faceplate must not be installed to do this adjustment, if installed, remove faceplate.
  • Page 15: Air Shutter Adjustment

    installation AIR SHuTTER AdjuSTmENT Air Shutters are required to increase or decrease the amount of air that is mixed with the fuel before combustion. This will have an affect on how well the fuel combusts and how the flame physically appears. Low primary air will leave a taller, yellower flame while higher primary air will leave a lower, bluer flame.
  • Page 16: High Elevation

    885 S.I.T. VALVE L390E-NG / HZI390E-NG Burner SYSTEm dATA dESCRIPTION Min. Supply Pressure 5" WC (1.25 kpa) Flame Sensor Manifold Pressure 3.5" WC (0.87 kpa) 1) 6 Stage flame adjustment Orifice Size #35 DMS 2) Pilot adjustment Maximum Input...
  • Page 17: Fan Installation / Removal

    L390E / HZI390E installation FAN INSTALLATION / REmOVAL OPTIONAL FAN (PART 3 396-917) INSTALLATION (L390E / HZI390E ONLY) Note: Instructions on installation are only required if fan was not installed 4) Install the thermodisc by sliding it into the bracket as shown below in with L390E or HZI390e only.
  • Page 18 L390E / HZI390E installation 10) Install fan control box through the backing plate of the faceplate (see Note: Ensure that the two wires that go to the fan control box go through installation instructions in this manual to install on unit. Secure the knob the grommet installed in Step 6.
  • Page 19: Wiring Diagram

    installation WIRING dIAGRAm This heater does not require a 120V A.C. supply for operation. In case of a power failure, the burner switch and the optional remote control/thermostat will continue to operate. However, a 120V A.C. power supply is needed for the fan/blower operation. (do not cut the ground terminal off under any circumstances.) PROFLAmE REmOTE SYSTEm GTm (L390E / HZI390E) Proflame System...
  • Page 20: Ac Power Adaptor Installation (For Surefire Systems)

    installation AC POWER AdAPTOR INSTALLATION (FOR SuREFIRE SYSTEmS) ac POWER adaPtOR InstallatIOn (fOR suREfIRE systEms) an optional ac power adaptor may be installed as a constant power source for the surefire system. IMPORTANT: Recommend removing the 4-AA batteries in the SureFire receiver. This will avoid battery leakage and power drainage.
  • Page 21: Proflame Remote System Gtmf With Fan

    installation PROFLAmE REmOTE SYSTEm GTmF WITH FAN (L390EB / HZI390EB) Proflame System Configuration 886 GTMF Wire Diagram SureFire™ Switch 0.584.907 Thermostat See optional wall thermostat installation in this manual. (Optional) Ground Black Neutral Green Live Fan Thermodisc Ground 120V AC 60 Hz (normally open) Black...
  • Page 22: Fan Wiring Diagram

    installation FAN WIRING dIAGRAm FOR uSE WITH THE OPTIONAL 396-917 FAN FOR L390E/HZI390E) Grounding Lug Detail Ground wire Ground from fan Lockwasher Star washer Neutral Green Live Star washer Ground Ground wire 120V AC from power cord Black Black Rotary Speed Minimum Convection Control Air Temp.
  • Page 23: Optional Wall Thermostat Installation

    installation OPTIONAL WALL THERmOSTAT INSTALLATION This installation must be completed during initial install with the side access panel removed. A wall thermostat may be installed if desired. Recommended: Mount thermostat beside unit receiver. 1) Run wires from thermostat into the unit using the appropriate wire gauge - see chart below. Thermostat Wire Table Recommended Maximum Lead Length (Two-Wire) When Using Wall...
  • Page 24: Glass Crystal / Ceramic Spa Stone Installation

    installation GLASS CRYSTALS OR OPTIONAL CERAMIC SPA / VOLCANIC STONES GLASS CRYSTAL / CERAmIC SPA STONE INSTALLATION INSTALLATION ON BURNER Evenly spread the Glass Crystals or optional Ceramic Spa Stones or Volcanic Stones over the burner. Ensure the crystals (or stones) do not overlap too much as this will effect the fl...
  • Page 25 HZI390E ADDENDUM installation CAUTION DO NOT place spa stones or volcanic stones over pilot and burner ports. No spa stones in this areas. No volcanic stones in this area. L390E / HZI390E Direct Vent Gas Insert 09/28/11...
  • Page 26: Optional Pebbles / Glass Crystal Installation

    installation OPTIONAL PEBBLES / GLASS CRYSTAL INSTALLATION OPTIONAL PEBBLES / GLASS CRYSTAL INSTALLATION FOR FIREBOX BASE (AROUND BURNER) FOR FIREBOx BASE (AROuNd BuRNER) Firebox (Around Burner) Packages Unit Glass Crystals Pebbles HZ54E / HZ54EPV 6 lbs 2 packages (6 x bags pebbles) HZ42 / HZ42E / HZ40E 5 lbs 2 packages (6 x bags pebbles)
  • Page 27: L390E /L390Eb Log Set Installation

    L390E installation L390E /L390EB LOG SET INSTALLATION LOG INSTALLATION Read the instructions below carefully and refer to the images. If the logs are broken do not use the unit until they are replaced. Broken logs can interfere with pilot operation. Improper positioning of the logs may create carbon build-up and can alter the unit's performance which is not covered under warranty.
  • Page 28 L390E installation LOG INSTALLATION 5) Position Log 3 in front and to the right of Log 1. Log 3 fi ts in a recess in 8) Identify the locators for Log 5 - a pin on Log 1 and a cavity in the front the burner tray.
  • Page 29 L390E installation LOG INSTALLATION 11) Match up pin on Log 5 with locator on Log 6 as shown below. 12) Place Y of Log 6 as shown below. Final Install "Y" in Log 6 03/30/11 919-008 L390E / HZI390E Direct Vent Gas Insert...
  • Page 30: Standing Pilot And Heat Exchange Return

    installation STANdING PILOT ANd HEAT ExCHANGE RETuRN The L390E / HZI390E use a heat exchanger and efficient combustion technology to provide extreme heating efficiencies. The more efficient an ap- REmOVING THE HEAT ExCHANGER RETuRN pliance becomes, the lower the flue gas temperatures becomes. On start-up, flue temperatures are required to initiate venting action.
  • Page 31: Brick Panel Installation

    L390E / HZI390E / L540EB / HZI540EB installation BRICK PANEL INSTALLATION BRICk PANEL INSTALLATION Brick panels are soft and fragile. Use caution when handling the panels, 3) Using a screw driver, loosen the fasteners holding the Firebox Liner Re- being careful not to jar them or scratch the painted surfaces. tainers and move them towards the center of the fi...
  • Page 32: Enamel Panel Installation

    L390E / HZI390E / HZI540EB /L540EB installation ENAMEL PANEL INSTALLATION ENAmEL PANEL INSTALLATION 1a) (L390E/L390EB/HZI390E/HZI390EB only) Before you Start: Remove fi ller sections from right and left sides of burner and discard - see below. Black Enamel Panels ( L540EB/HZI540EB only) •...
  • Page 33: Glass Door Removal / Installation

    installation GLASS dOOR REmOVAL / INSTALLATION WARNING: do not operate the appliance with the glass panels removed, cracked or broken. Replacement of the glass panels should be done by a licensed or qualified service person. 1) Insert the door tool into the lower door latch. Upper Door Hooks Window Clip (x4) Door Frame...
  • Page 34: Sided Low Profile Faceplate Installation

    L390E / HZI390E installation 3 SIdEd LOW PROFILE FACEPLATE INSTALLATION 3 SIDED LOW PROFILE FACEPLATE INSTALLATION Note: A mantel defl ector may be installed to reduce the minimum mantel height. 4) Install front faceplate and secure to the unit with 4 screws in locations Refer to minimum clearances in the installation manual.
  • Page 35: Sided Low Profile Faceplate Installation

    L390E / HZI390E installation 4 SIdEd LOW PROFILE FACEPLATE INSTALLATION 4 SIDED LOW PROFILE FACEPLATE INSTALLATION Note: A mantel defl ector may be installed to reduce the minimum mantel height. 2) Install front faceplate and secure to the unit with 4 screws in locations Refer to minimum clearances in the installation manual.
  • Page 36: Optional Hearth Trim Installation

    LOW PROFILE HEARTH TRIM installation OPTIONAL HEARTH TRIM OPTIONAL HEARTH TRIm INSTALLATION INSTALLATION Hearth Trim is an option that can be used to fi nish off the installation when the bottom of the fi replace is higher than the hearth or to raise the fi replace. ** If no screw holes are present.
  • Page 37: Optional Screen Installation

    L390E / HZI390E installation SCREEN INSTALLATION OPTIONAL SCREEN INSTALLATION 1) Install the optional screen by hooking the top of the screen over the two tab at the top of the glass door. Locations shown in the diagrams below. Tabs 2) Secure the screen by placing provided magnets between the back of the screen and the unit in locations shown below.
  • Page 38: Optional Full Screen Door Installation

    L390E / HZI390E installation OPTIONAL FuLL SCREEN dOOR INSTALLATION OPTIONAL FuLL SCREEN dOOR INSTALLATION Note: A mantel defl ector may be installed to reduce the minimum mantel height. 2) Install the optional full screen doors onto the frame. Refer to minimum clearances in the installation manual. If not installing the mantel defl ector - proceed to step 3.
  • Page 39: Operating Instructions

    OPERATING INSTRuCTIONS OPERATING LIGHTING FIRST FIRE INSTRuCTIONS PROCEduRE The first fire in your stove is part of the paint curing process. To ensure that the paint is properly cured, Before operating this appliance, proceed through ImPORTANT it is recommended that you burn your fireplace for the following check list.
  • Page 40: Normal Operating Sounds Of Gas Appliances

    OPERATING INSTRuCTIONS NORmAL OPERATING COPY OF LIGHTING INSTRuCTION PLATE SOuNdS OF GAS APPLIANCES FOR YOUR SAFETY READ BEFORE LIGHTING This appliance must be installed in accordance with local codes, if any; It is possible that you will hear some sounds from if none, follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or Natural Gas and Propane Installation Codes, CSA B149.1.
  • Page 41: Maintenance Instructions

    mAINTENANCE mAINTENANCE dOOR GLASS WARNING: CHILdREN ANd AduLTS INSTRuCTIONS SHOuLd BE ALERTEd TO THE HAZARdS OF HIGH SuRFACE TEmPERATuRE ANd Your Regency insert is supplied with high temperature, Neoceram ceramic glass that will SHOuLd STAY AWAY TO AVOId BuRNS 1) Always turn the gas valve to off before cleaning. withstand the highest heat that your unit will produce.
  • Page 42: Pilot Adjustment

    mAINTENANCE GENERAL VENT PILOT AdjuSTmENT mAINTENANCE periodically check the pilot flames. correct flame pattern has two strong blue flames: 1 flowing Conduct an inspection of the venting system semi- around the flame sensor and 1 flowing across annually. Recommended areas to inspect as follows: the burner (it does not have to be touching the burner).
  • Page 43: Glass Burner Removal/Install

    mAINTENANCE GLASS CRYSTAL BuRNER REmOVAL / INSTALLATION (HZI390E / HZI390EB) GLASS BuRNER INSTALL Disconnect unit from gas supply and allow unit to cool before removing burner. 1) Lift the burner assembly with both hands. Point the mixing tube towards GLASS BuRNER REmOVAL the rear of the firebox.
  • Page 44: Ceramic Burner Removal / Installation

    mAINTENANCE L390E /L390EB CERAmIC BuRNER REmOVAL / INSTALLATION REmOVAL INSTALLATION 1) Remove left/right filler sections - see below. care must be taken when installing the burner into the firebox. Discard fillers only if inner panels are being installed. do not damage, knock or scrape the pilot assembly. the flame sensor and ignition lead are fragile and can be damaged easily.
  • Page 45: Fan Maintenance - With Gtmf Remote Control

    mAINTENANCE FAN mAINTENANCE - WITH GTmF REmOTE CONTROL FOR L390EB OR HZI390EB note: To access the side and rear access panels both the gas and venting 4) Remove 3 screws and remove the fan from the unit as shown below. will need to be disconnected(see vent/flue installation in this manual) for proper removal.
  • Page 46: Valve Replacement

    mAINTENANCE VALVE REPLACEmENT Before you begin: 5) Disconnect the Pilot Supply Line from the Gas Valve * shut off the gas supply to the unit. disconnect all electrical supply to the unit. always let the appliance cool to room temperature before servicing. remove unit flue collars.
  • Page 47 mAINTENANCE 11) There is a provision in the Valve body casting that is designed to be 8) Remove the Gas Valve by lifting upwards and outwards. used as a gripping point for assembly with other components. This is the portion of the valve that can be placed in a machine vice. 9) Secure the Valve Assembly by the 90 Elbow Fitting in a sturdy table vice.
  • Page 48: Parts List

    parts list mAIN ASSEmBLY part # description part # description 396-035 Door Frame 904-943 Orifice mount 936-159 Window Gasket Air Shutter Assy 396-112 Window Gasket Retainer 396-032 Air Shutter 396-045 Burner Mounting Bracket Right 396-033 Burner Mounting Bracket 396-111 Burner End Right 396-116 Orifice Mounting Gasket 396-023...
  • Page 49 parts list L390E / HZI390E Direct Vent Gas Insert...
  • Page 50: Low Profile Faceplate

    parts list LOW PROFILE FACEPLATE Part # Description 396-103 3 sided low profile backing plate 396-102 3 sided low profile front face 396-130 4 sided low profile backing plate 396-129 4 sided low profile front face 396-127 Low profile bottom cover L390E / HZI390E Direct Vent Gas Insert...
  • Page 51: Warranty

    WARRANTY WarrantY egency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit oroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a egency Product.
  • Page 52 register your regency warranty online ® www.regency-fire.com reasons to register your product online today! • View and modify a list of all your registered products. • request automatic email notification of new product updates. • stay informed about the current promotions, events, and special offers on related products.

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