Suspicious Call Trace; Notify System Administrator About Suspicious Or Harassing Call; Priority Calls - Cisco 7961G User Manual

Suspicious Call Trace

After the phone starts up and the VPN Login screen appears, enter your credentials based on the configured
authentication method:
• Username and password: Enter the username and password given by your system administrator.
• Password and certificate: Enter the password. Your username is derived from the certificate.
• Certificate: If the phone uses only a certificate for authentication, you do not need to enter authentication
With the authentication methods that require a password, use the << softkey to backspace and correct the
password.
When the power is lost or reset under some circumstances, the stored credentials are cleared.
To establish the VPN connection, press the Submit softkey.
To disable the VPN login process, press the Cancel softkey.
Suspicious Call Trace
If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious,
which initiates a series of automated tracking and notification messages.

Notify System Administrator About Suspicious or Harassing Call

Procedure
Press MCID or Malicious Call ID.
Your phone plays a tone and displays the message MCID successful. Your administrator receives
notification about the call with supporting information to take appropriate actions.

Priority Calls

This feature applies to SCCP phones only.
In some specialized environments, such as military or government offices, you might need to make and receive
urgent or critical calls. If you have the need for this specialized call handling, your system administrator can
add Multilevel Precedence and Preemption (MLPP) to your phone.
Keep these terms in mind:
• Precedence indicates the priority associated with a call.
• Preemption is the process of ending an existing, lower priority call while accepting a higher priority call
If you...
Want to choose a priority (precedence)
level for an outgoing call
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
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data. The VPN Login screen displays the status of the phone attempting the VPN connection.
that is sent to your phone.
Then...
Contact your system administrator for a list of corresponding
precedence numbers for calls.
Calling Features