Cisco 7962 User Manual

BUTTONS ON YOUR PHONE
LINE OR SPEED DIAL BUTTON – Opens a
new line or speed dials the number on the LCD screen
DIRECTORIES – Provides access to call
histories and directories
SETTINGS – Provides access to phone settings
such as LCD contrast, ring tone, network configuration,
and status information
SERVICES – Provides access to any available
phone services
MESSAGES – Provides access to your voice
message system
QUESTION MARK – Displays help on your LCD
screen for a phone button or function
NAVIGATION – Allows you to scroll through text
and select features displayed on the LCD screen
SPEAKER – Use to place or answer a call
without lifting the handset
MUTE – Use to disable / enable the microphone
for the handset, headset, or speaker
HEADSET – Use to place or answer a call with
a headset
VOLUME CONTROL BAR – Use to
increase or decrease volume for the handset, headset or
speakerphone (depending upon which is currently active)
Ringer Volume

Without lifting the handset, press the Volume Control Bar
Handset or Speaker Volume

1. While listening, press the Volume Control Bar
2. Press the SAVE soft key to save the entry
SOFT KEYS – Enable you to engage any of the functions
displayed on the corresponding LCD screen tabs. Soft
keys point to feature options displayed along the bottom
ANGELO STATE UNIVERSITY
CISCO 7962 TELEPHONE USER GUIDE
or your LCD screen. Soft keys change depending on the
status of your phone.
INDICATORS ON YOUR PHONE
Observe indicators in your display that identify the state
of the line.
DIALING INSTRUCTIONS
To Place an Outside Call
1. Lift handset OR press SPEAKER button OR press
NEWCALL soft key
2. Dial 9 + telephone number or 8 + telephone
number for long distance.
To Place an Internal Call
1. Lift handset OR press SPEAKER button OR press
NEW CALL soft key.
2. Dial extension number
To Answer a Call on Your Primary Line
Lift handset OR press SPEAKER button OR press

ANSWER soft key
To Answer a Call on Another Line on Your Phone
Press corresponding Line Key OR press ANSWER

soft key
To End a Call
Hang up handset OR press SPEAKER button OR

press ENDCALL soft key
To Answer a SECOND Call on Your LINE
1. Second call will appear in your display and you will
hear an audible beep from your headset.
2. Press ANSWER soft key. The first call is
automatically put on Hold.
3. Use NAVIGATION up/down key to highlight either
call
4. Press RESUME soft key to connect to caller
To Place a Call on Hold
1. Press HOLD soft key
2. Hang up handset
3. Press RESUME soft key or the desired line button to
return to a call
To Redial the Last Manually Dialed Number
Press REDIAL soft key
