Switch To Call Overview Mode; Switch Between Connected Calls On One Line; Switch Between Connected Calls On Different Lines; Switch From Connected Call To Answer Ringing Call - Cisco 7961G User Manual

Switch to Call Overview Mode

Switch to Call Overview Mode
Procedure
Step 1
Press
The phone switches to call overview mode, displaying one call per line. The displayed call is either the active
call or the held call with the longest duration.
Step 2
To return to standard viewing mode, press

Switch Between Connected Calls on One Line

Procedure
Step 1 Highlight the call you want to switch to.
Step 2 Press Resume.
Any active call is placed on hold and the selected call resumes.

Switch Between Connected Calls on Different Lines

Procedure
Step 1
Press
If a single call is holding on the line, the call automatically resumes.
Step 2 If multiple calls are holding, highlight the appropriate call and press Resume.

Switch from Connected Call to Answer Ringing Call

Procedure
Perform one of the following actions:
• Press Answer.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
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for the highlighted line.
for the line that you are switching to.
and then immediately press the line button.
Calling Features