HP EliteDesk 705 G3 Desktop Mini Maintenance And Service Manual page 7

6 Troubleshooting without diagnostics ............................................................................................................ 64
Safety and comfort .............................................................................................................................................. 64
Before you call for technical support .................................................................................................................. 64
Helpful hints ........................................................................................................................................................ 65
Solving general problems .................................................................................................................................... 66
Solving power problems ...................................................................................................................................... 70
Solving hard drive problems ................................................................................................................................ 71
Solving media card reader problems ................................................................................................................... 73
Solving display problems .................................................................................................................................... 74
Solving audio problems ....................................................................................................................................... 78
Solving printer problems ..................................................................................................................................... 80
Solving keyboard and mouse problems .............................................................................................................. 81
Solving Hardware Installation Problems ............................................................................................................. 82
Solving Network Problems .................................................................................................................................. 84
Solving memory problems .................................................................................................................................. 87
Solving CD-ROM and DVD problems .................................................................................................................... 88
Solving USB flash drive problems ........................................................................................................................ 90
Solving front panel component problems .......................................................................................................... 91
Solving Internet access problems ....................................................................................................................... 91
Solving software problems .................................................................................................................................. 92
7 POST error messages and diagnostic front panel LEDs and audible codes ......................................................... 94
POST numeric codes and text messages ............................................................................................................. 94
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 99
8 Password security and resetting CMOS ........................................................................................................ 101
Resetting the password jumper ........................................................................................................................ 101
Clearing and resetting the BIOS ........................................................................................................................ 103
9 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics ........................................................... 105
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 105
10 System backup and recovery ..................................................................................................................... 107
Backing up, restoring, and recovering in Windows 10 ...................................................................................... 107
Creating recovery media and backups ............................................................................................ 107
Using Windows tools ....................................................................................................................... 108
Restore and recovery ...................................................................................................................... 108
Creating HP Recovery media (select products only) .................................................... 107
Recovering using HP Recovery Manager ...................................................................... 109
What you need to know before you get started ........................................ 109
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