5. Verifone Service and Support
Returning a
Device for
Service
NOTE
Installation Guide
Contact your local Verifone representative or service provider for any
problems on your terminal.
For product service and repair information:
• USA – Verifone Service and Support Group, 1-800-VERIFONE (837-
4366)
• Monday to Friday, 8 A.M - 8 P.M, Eastern time
• International – Contact your Verifone representative
You must obtain a Merchandise Return Authorization (MRA) number before
returning the terminal to Verifone. The following procedure describes how to
return one or more terminals for repair or replacement (U.S. customers only).
For international customers, please contact your local Verifone
representative for assistance with your service, return or replacement.
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