Related Manuals for VeriFone P630
Summary of Contents for VeriFone P630
- Page 1 P630 Installation Guide Verifone Part Number DOC560-333-EN-B, Revision B www.verifone.com...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions.
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Page 3: Table Of Contents
Device Location Ease of Use Environmental Factors Electrical Considerations Contactless Considerations PIN Protection Measures Ensuring User Privacy Inside the Shipping Carton SAM/TF Cards Installing or Changing SAM/TF Card Power Supply Manual Startup Cable Connections © Verifone Inc. All rights reserved. - Page 4 Installing the Privacy Shield Mounting Plate Attaching a Mounting Plate to P630 Mounting P630 with Mounting Plate to a Wall or Flat Surface Mounting P630 to a Flat Surface (Without a Mounting Plate) Mounting P630 with Mounting Plate to a Vertical Bracket...
- Page 5 Magnetic Stripe Cleaning Decommissioning/ Removal from Service 5. Verifone Service and Support Returning a Device for Service Accessories and Documentation Cables Power Supply Stylus Pen Stylus Holder Cleaning Kit Documentation External Camera Camera Door Camera Cable © Verifone Inc. All rights reserved.
- Page 6 P630 6. Troubleshooting Guidelines Display Panel Does Not Work Keypad Does Not Respond Transactions Fail to process Check Magnetic Card Reader Check Smart Card Reader 7. Caution and Warning Messages Caution and Warning Messages © Verifone Inc. All rights reserved.
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Page 7: Preface
This guide is the primary source of information for setting up and installing the P630 device. Audience This guide is useful to the engineers who are involved in installing and configuring the P630 device. Organization This guide is organized as follows:... -
Page 8: Conventions And Acronyms
Installation Guide P630 P630 Camera Quick Installation Guide VPN DOC560-103-EN P630-2 Installation Guide VPN DOC560-334-EN Conventions and Acronyms This section describes the conventions and acronyms used in this guide. Document Conventions Various conventions are used to help you quickly identify special formatting. - Page 9 VISA’s POS Equipment Requirement: PIN processing and Data Authentication, International Version 1.0, August 1988 Electronic Cash Register Europay, MasterCard and Visa International Organization for Standardization Merchandise Return Authorization MSAM Multiple Secure Access Module Local Area Network Liquid Crystal Display Light-Emitting Diode © Verifone Inc. All rights reserved.
- Page 10 Installation Guide P630 PIN Entry Device Personal Identification Number Point-of-Sale RS-232 Recommend Standard number 232 Secure Access Module Trans Flash Underwriters Laboratories Universal Serial Bus Verifone Part Number © Verifone Inc. All rights reserved.
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Page 11: Device Overview
Its touchscreen functionality and sophisticated design are perfect for high-end retail establishments. The P630 device is a consumer-facing handheld device. It can also be fix-mounted in integrated retail scenarios. The product’s design is equally appealing as a handheld PINpad and robust enough to look and function appropriately in a fixed mount setting. -
Page 12: Features And Benefits
Cancel, Backspace/Clear and Enter keys • Supports telco-style format • Dual-function Backspace/Clear key • Customer-entry for Cancel and Enter keys The rear of the P630 device shows the following: Back Functions • Cable connector compartment. • Threaded grommets for attaching the mounting plate. -
Page 13: Ease Of Use And Ergonomics
• Meets ISO and ANSI standards for PIN encryption, key management, and MAC. • The rugged and reliable design absorbs hard knocks found at point-of-sale counters. • Connects with most POS payment terminals, PCs and ECRs. © Verifone Inc. All rights reserved. - Page 14 • Accepts EMV, NFC and mag-stripe contactless payments as well as PIN based transactions. Wireless Communication • Bluetooth: Capability • Supports BT v4.2 LE • WLAN: • Supports 2.4GHz/5.0GHz frequency band • Supports 802.11 a/b/g/n up to 150Mbps • Supports AP mode © Verifone Inc. All rights reserved.
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Page 15: Setup
Installation Guide P630 2. Setup This chapter describes the setup procedures for the P630 in the following sections: • Device Location • PIN Protection Measures • Inside the Shipping Carton • SAM/TF Cards • Power Supply • Cable Connections • Smart Card Reader •... -
Page 16: Electrical Considerations
Contactless antenna. If you need to mount the terminal to vertical or inclined Considerations surfaces, use a flat, non-metallic mounting plate. Using an enclosed metal frame or mount may negatively affect contactless CAUTION performance. © Verifone Inc. All rights reserved. -
Page 17: Pin Protection Measures
On-site in Queue Elsewhere Cameras Countertop Install so No action Do not install without signage that needed within view of stand behind customer cameras the PED is between PED and next in the queue © Verifone Inc. All rights reserved. -
Page 18: Ensuring User Privacy
PED and next in the queue Verifone also recommends instructions to the cardholder regarding safe PIN-entry. This can be done with a combination of: • Signage on the PED • Prompts on the display, possibly with a click-through screen •... - Page 19 Do not use the terminal near water, including a bathtub, washbowl, kitchen sink or WARNING laundry tub, in a wet basement, or near a swimming pool to avoid shock or damage. © Verifone Inc. All rights reserved.
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Page 20: Sam/Tf Cards
4. Insert the card into the slot. Figure 2: SAM/TF Slots Observe standard precautions in handling electrostatically sensitive devices. CAUTION Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. © Verifone Inc. All rights reserved. -
Page 21: Installing Or Changing Sam/Tf Card
Not all configurations and device contexts require the use of a power Power Supply supply – Verifone ships power supply with the terminal as required. Contact your Verifone representative if you have changed the context in which the terminal is used or have questions about which power supply should be used. - Page 22 WARNING outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost. Verifone recommends installing a power surge protector to protect against NOTE possible damage caused by lightning strikes and electrical surges.
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Page 23: Manual Startup
Manual Startup the startup screen. Press the power button on the left side for atleast 8 seconds, until the Manual Shutdown device display turns off, to power off the P630 device Figure 3: POWER ON/OFF Cable The P630 has several cabling scenarios, depending on what it... -
Page 24: Attaching A Cable Connector To The P630
Refer to the controlling device instructions for any terminal-specific warnings. The cables first have to be attached to the P630. To attach a cable to Attaching a Cable the terminal, follow steps: Connector to the Step 1: Release the screw. -
Page 25: Connection To Another Verifone Terminal
Verifone • Configuration 1 - P630 to V200c Terminal The P630 device is powered by the Countertop terminal via USB where the output power of the V200c. Connect the 28-pin connector of the coiled serial cable (Connected to MOD 10 port, cable VPN - CBL435-002-01-A) to P630, then insert the other end of the cable to the multi-communication port of V200c. -
Page 26: Rs-232 Connection Using An External Power Brick
Figure 6: Connecting P630 to an External Device A special dongle cable is used, where one end of the cable plugs into the P630 RS-232 while the other end terminates into the DB-9 connector housing. On the housing, Connection a DC jack is provided to connect to an external power brick. This is a generic cable for all RS232-based hosts (VPN - CBL282-031-XX-A). -
Page 27: Ethernet Connection With External Power Brick
The junction box comes in these configurations: Power Brick Cable Configuration Part Number Countertop Junction box with CBL282-006-01-B without stand RJ-45 socket (for connecting the device to LAN infrastructure), MOD-8 socket for RS232 & DC-in jack © Verifone Inc. All rights reserved. - Page 28 MOD-8 socket for RS232, Mini USB, type A USB & DC- in jack The figure below shows the connections available on the external power brick Figure 8: Available Connections on the External Power Brick © Verifone Inc. All rights reserved.
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Page 29: Smart Card Reader
3. Remove the card when the display indicates the transaction is completed. Leave the smart card in the card reader until the transaction is completed. CAUTION Premature removal can void the transaction. © Verifone Inc. All rights reserved. -
Page 30: Magnetic Stripe Card Reader Use
Installation Guide P630 Magnetic Stripe The P630 has a magnetic card reader that uses a triple-track stripe reader. This gives the unit greater reliability over a wide range of Card Reader Use swipe speeds and operating environments. Figure 10: Using the... -
Page 31: Performing Contactless
Transactions 2. An activated LED visual on the display accompanied by a short beeping sound indicates a successful transaction. See Contactless Transactions for more information. © Verifone Inc. All rights reserved. -
Page 32: Optional Accessories
The privacy shield is used to hide the keys when the user is entering a password in a transaction. Two types of privacy shields can be used: • Standard Type - This privacy shield is PCI-compliant. This must be used when P630 is not mounted on a swivel stand. Figure 12: Standard Type... -
Page 33: Installing The Privacy Shield
2. Once the hooks are in place, gently push down on the privacy shield until it snaps into place. This accessory is used to mount P630 to vertical or inclined Mounting Plate surfaces. -
Page 34: Mounting P630 To A Flat Surface (Without A Mounting Plate)
Installation Guide P630 To mount the terminal to a flat surface: Mounting P630 to a Flat 1. Align the terminal's footers to the holes on the mounting Surface (Without a plate. Mounting Plate) 2. Fit the footers of the terminal into the footer holes. -
Page 35: External Camera
External Camera To mount the external semi-integrated camera for QR, Barcode, and OCR scanning: 1. Release the screw and Slide out the cable cover. 2. Attach the Data and Power cable to the terminal. © Verifone Inc. All rights reserved. - Page 36 3. Place the cable cover which has the camera holder and fix the screw. 4. Place the camera in the camera holder. Place the other end of the camera cable to the micro-USB and compact Y split body. © Verifone Inc. All rights reserved.
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Page 37: Periodic Inspection
NOTE service. Keep it available for potential forensic investigation and notify your company security officer and your local Verifone representative or service provider. For more information on contacting Verifone, refer to Service and Support. © Verifone Inc. All rights reserved. -
Page 38: Specifications
Installation Guide P630 3. Specifications This chapter discusses power requirements, dimensions, and other specifications of the P630 device. Unit Power P630 device has the following power requirement: Requirements • Full capabilities: 110V - 240V AC, 1A Temperature • Operating temperature: 0°... -
Page 39: Processor
• ISO 7816-3, 1.8V, 3V, 5V Primary Smart Card • Synchronous and Asynchronous cards • EMV Approved • Two Security Access Modules (SAMs) SAM Card Reader • 3DES and AES Security • PCI PTS 6.x approved © Verifone Inc. All rights reserved. -
Page 40: Maintenance And Cleaning
Installation Guide P630 4. Maintenance and Cleaning The P630 device has no user-maintainable parts. It can, however, be cleaned. General Care Your device is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 41: Additional Safety Information
For stubborn stains, use alcohol or an alcohol-based cleaner. Never use thinner, trichloroethylene, or ketone-based solvents – they can CAUTION deteriorate plastic or rubber parts. Do not spray cleaners or other solutions directly onto the device. © Verifone Inc. All rights reserved. -
Page 42: Smart Card Cleaning
If the unit shows no presence of foreign objects, test the SCR function and record results. Proceed to Step 2. Send your device to a Verifone authorized repair center if foreign objects are CAUTION found in the SCR at any time during SCR inspection, test diagnostics, or cleaning process. -
Page 43: Magnetic Stripe Cleaning
POS MSR card reader devices or Petroleum MSR card readers. Decommissioning/ The decommissioning procedure applies to P630 series PCI PTS Removal from Service version 6.x POI-approved devices. Failure to use this decommission procedure causes non-compliance to the PCI NOTE PTS POI Modular Security Requirements version 6.0 approval of the device. - Page 44 7. Insert the power cable and power up the device. 8. Turn the device face up showing the display and keypad. Verify that the unit is in an “Active Tamper.” You should see the *TAMPER* message displayed on the screen. © Verifone Inc. All rights reserved.
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Page 45: Verifone Service And Support
• International – Contact your Verifone representative You must obtain a Merchandise Return Authorization (MRA) number before Returning a returning the terminal to Verifone. The following procedure describes how to return one or more terminals for repair or replacement (U.S. customers only). Device for... - Page 46 • Address the Subject box with to “Verifone MRA Dept.” • Reference the model and part number in the Note box. NOTE One MRA number must be issued for each P630 you return to Verifone, even if you are returning several of the same model. 3. Describe the problem(s).
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Page 47: Accessories And Documentation
Installation Guide P630 Verifone produces the following accessories and documentation for Accessories P630. When ordering, please take note of the part number. • Verifone Online Store https://www.verifone.com/en/us/contact- Documentation • USA – Verifone Customer Development Center, 800-Verifone (837-4366), Monday - Friday, 7 A.M. - 8 P.M., Eastern time •... -
Page 48: Cables
Installation Guide P630 Contact your local Verifone distributor to determine which cable fits Cables your needs. CBL282-045-XX-B USB cable (as Device). Powered from +9 V/1 A DC adaptor CBL282-033-XX-B Powered USB cable (as Device). Powered from +12 V PUSB Host CBL282-031-XX-A RS-232 cable (DB9). -
Page 49: Documentation
Installation Guide P630 P630 Certifications and Regulations VPN DOC560-101-EN Documentation P630 Quick Installation Guide VPN DOC560-102-EN P630 Camera Quick Installation Guide VPN DOC560-103-EN P630-2 Installation Guide VPN DOC560-334-EN External Camera ACC000-100-01-A Camera Door PPL560-523-01-A MSC560-180-01-A Camera Cable © Verifone Inc. All rights reserved. -
Page 50: Troubleshooting Guidelines
6. Troubleshooting Guidelines This chapter lists typical malfunctions that may occur while operating a P630 device and the appropriate corrective action. If the problem persists – even after performing the outlined guidelines, or if the problem is not described, contact your local Verifone representative for assistance. -
Page 51: Display Panel Does Not Work
3. The controlling device's application program might not be loaded correctly. Download the application program and try again. 4. If the problem persists, contact your local Verifone representative. © Verifone Inc. All rights reserved. -
Page 52: Keypad Does Not Respond
1. Check the display panel. If there are no characters, or the wrong Not Respond characters are displayed, refer to Display Panel Does Not Work. 2. If the problem persists, contact your local Verifone representative. Transactions There are several possible reasons why the unit may not be processing transactions. -
Page 53: Caution And Warning Messages
Also, avoid using this product during sous-sol humide ou à proximité d'une piscine. De même, éviter electrical storms. Avoid d’utiliser ce produit lors des locations near electrical © Verifone Inc. All rights reserved. - Page 54 Use only a power pack with VPN PWR435-101-01-A. Warning Setup Page 21 Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. © Verifone Inc. All rights reserved.
- Page 55 Always apply clavier ou l'écran. Toujours the cleaner to a cloth before appliquer le nettoyant sur un cleaning the device. chiffon avant de nettoyer l'appareil. © Verifone Inc. All rights reserved.
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