Table of Contents
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Index
toner easily rubs off 225
vertical dark bands 228
vertical dark lines or
streaks 230
vertical dark streaks with print
missing 231
vertical light bands 227
vertical white lines 228
white pages 211
wrinkled paper 215
print quality problems 210
Print Quality Test Pages 175
print troubleshooting
collated printing does not
work 255
confidential and other held
documents do not print 233
envelope seals when
printing 255
job prints from the wrong
tray 234
job prints on the wrong
paper 234
paper frequently jams 256
print quality problems 210
tray linking does not work 256
unable to read flash drive 238
printer
minimum clearances 17
selecting a location for 17
shipping 209
printer configurations 9
printer dealer 270
printer is not responding 237
printer memory
erasing 74
printer menus 93, 176
printer messages
Defective flash detected 253
Not enough free space in flash
memory for resources 254
Replace cartridge, printer region
mismatch 254
printer options troubleshooting
cannot detect internal
option 253
printer settings
restoring factory default 75
printer software
installing 45
printer status 10
printing
confidential print jobs 79
directory list 80
fax log 87
font sample list 80
from a computer 76
from a flash drive 77
from a mobile device 76, 77
held jobs 79
Menu Settings Page 176
network setup page 73
using Wi‑Fi Direct 77
printing a directory list 80
printing a font sample list 80
printing a network setup page 73
printing from a computer 76
printing problem
print jobs do not print 232
slow printing 235
Push Button method 71
R
received faxes
holding 87
red indicator light
on the convenience
stapler 254
reducing a copy size 82
removing paper jam
in automatic document
feeder 249
in door A 242
in door B 245
in the duplex unit 246
in the multipurpose feeder 248
in trays 247
repeat print jobs 78
repeating defects on print 232
Replace cartridge, printer region
mismatch 254
replacing parts
ADF pick roller 195
ADF rollers 195
ADF separator roller 195
pick tires 191
scanner glass pad 193
replacing power supply 185
replacing staple refill 184
replacing supplies
imaging unit 181
toner cartridge 179
reports
printer status 178
printer usage 178
resetting supply usage
counters 200
RJ‑11 adapter 30
running a slideshow 22
S
safety information 7, 8
saving paper 83
Scan Center
setting up 21
scan job not successful 267
scan quality problem
jagged image 267
jagged text 267
partial copies of
documents 265
partial copies of photos 265
poor copy quality 266
vertical dark streaks 266
scan troubleshooting
cannot scan to a computer 263
cannot scan to network
folder 264
scanner
cleaning 201
scanner does not close 268
scanner does not respond 269
scanner glass pad
replacing 193
scanning
to a computer 89
to an FTP server 90
to flash drive 91
using the automatic document
feeder (ADF) 89
using the scanner glass 89
scanning from the PDF
vertical dark streaks 266
scanning problem
scan job not successful 267
scanner does not close 268
scanner does not respond 269
scanning freezes the
computer 268
scanning takes too long 268
scanning to a network folder 90
scanning to an FTP server
using the control panel 90
scheduling a fax 86
290
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