SMC Networks SMCDPCR-AP User Manual page 3

Two-Year Warranty
Two-Year Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be
free from defects in workmanship and materials, under normal use and service, for the
applicable warranty term. All SMC products carry a standard (2) Year limited warranty
from the date of purchase from SMC or its Authorized Reseller. SMC may, at its own
discretion, repair or replace any product not operating as warranted with a similar or
functionally equivalent product, during the applicable warranty term. SMC will endeavor to
repair or replace any product returned under warranty within 30 days of receipt of the
product. Registration can be accomplished online via the SMC web site. Failure to
register will not affect the standard (2) year warranty. The (2) year warranty covers a
product for two years from the original date of purchase. As new technologies emerge,
older technologies become obsolete and SMC will, at its discretion, replace an older
product in its product line with one that incorporates these newer technologies.
All products that are replaced become the property of SMC. Replacement products may
be either new or reconditioned. Any replaced or repaired product carries either a 30-day
limited warranty or the remainder of the initial warranty, whichever is longer. SMC is not
responsible for any custom software or firmware, configuration information, or memory
data of Customer contained in, stored on, or integrated with any products returned to
SMC pursuant to any warranty. Products returned to SMC should have any
customer-installed accessory or add-on components, such as expansion modules,
removed prior to returning the product for replacement. SMC is not responsible for these
items if they are returned with the product. Customers must contact SMC for a Return
Material Authorization number prior to returning any product to SMC. Proof of purchase
may be required. Any product returned to SMC without a valid Return Material
Authorization (RMA) number clearly marked on the outside of the package will be
returned to customer at customer's expense. For warranty claims within North America,
please call our toll-free customer support number at (800) 762-4968. Customers are
responsible for all shipping charges from their facility to SMC. SMC is responsible for
return shipping charges from SMC to customer.