SMC Networks EZ Connect SMCWEB-N User Manual page 2

LIMITED WARRANTY
Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from defects
in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC
products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized
Reseller. SMC may, at its own discretion, repair or replace any product not operating as warranted with
a similar or functionally equivalent product, during the applicable warranty term. SMC will endeavor to
repair or replace any product returned under warranty within 30 days of receipt of the product. The
standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products
within 30 days of purchase from SMC or its Authorized Reseller. Registration can be accomplished via
the enclosed product registration card or online via the SMC website. Failure to register will not affect
the standard limited warranty. The Limited Lifetime warranty covers a product during the Life of that
Product, which is defined as the period of time during which the product is an "Active" SMC product. A
product is considered to be "Active" while it is listed on the current SMC price list. As new technologies
emerge, older technologies become obsolete and SMC will, at its discretion, replace an older product in
its product line with one that incorporates these newer technologies. At that point, the obsolete product
is discontinued and is no longer an "Active" SMC product. A list of discontinued products with their
respective dates of discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty.
All products that are replaced become the property of SMC. Replacement products may be either new
or reconditioned. Any replaced or repaired product carries either a 30-day limited warranty or the
remainder of the initial warranty, whichever is longer. SMC is not responsible for any custom software or
firmware, configuration information, or memory data of Customer contained in, stored on, or integrated
with any products returned to SMC pursuant to any warranty. Products returned to SMC should have
any customer-installed accessory or add-on components, such as expansion modules, removed prior to
returning the product for replacement. SMC is not responsible for these items if they are returned with
the product. Customers must contact SMC for a Return Material Authorization number prior to returning
any product to SMC. Proof of purchase may be required. Any product returned to SMC without a valid
Return Material Authorization (RMA) number clearly marked on the outside of the package will be
returned to customer at customer's expense. For warranty claims within North America, please call our
toll-free customer support number at (800) 762-4968. Customers are responsible for all shipping
charges from their facility to SMC. SMC is responsible for return shipping charges from SMC to
customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT
IN QUESTION, AT SMC'S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE UNDER THIS
WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE
PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR
TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE
RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS
OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
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