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Errors and troubleshooting
Error message
Situation
When 20% of battery life is left, the
display flashes the low battery
warning symbol; however, the device
can still work until the battery life has
0% left.
If the steady battery icon is
the only symbol shown on the display,
the device cannot work. The battery
should be replaced immediately.
This message displays when the
measured temperature is lower than
34.4 °C (93.9 °F) or higher than 42.2 °C
(108 °F) or when the room
temperature is outside the operating
range of 15 °C – 40 °C (59 °F – 104 °F).
Blank display. Thermometer does not
have power.
Care and cleaning
Use an alcohol swab or cotton swab moistened with alcohol (70% isopropyl) to clean the
thermometer casing and the measuring probe. Ensure that no liquid enters the interior of the
thermometer. Never use abrasive cleaning agents, thinners or benzene for cleaning and never
immerse the instrument in water or other cleaning liquids. Wait 10 minutes after cleaning before
taking a temperature measurement. Make sure to replace the protective cap after use to prevent
scratches or damage from occurring to the thermometer.
Never insert a sharp object into the scanner area or any other open surface on the thermometer.
Replacing the batteries
The No touch + touch thermometer comes with 2 AA batteries. Replace with 2 new AA batteries
when the flashing battery symbol appears on the LCD display. To change the batteries, slide open
the battery cover and remove batteries. Replace the batteries being sure to align properly as
indicated inside the battery compartment. Remove the battery from the product if it is not required
for extended periods of time in order to avoid damage to the thermometer resulting from a leaking
battery.
To protect the environment, dispose of empty batteries at appropriate collection sites
according to national or local regulations.
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Solution
Replace batteries.
Replace batteries.
Re-measure the temperature,
carefully following the instructions
in "How to use" section.
Please check if the batteries have
been loaded correctly. Also check
polarity (<+> and <–>) of batteries.
Contact customer service if
thermometer still does not function.
Product specifications
Type:
No touch + touch thermometer (NTF 3000)
Measuring range:
34.4 °C – 42.2 °C (93.9 °F – 108 °F)
Resolution:
0.1 °C (0.1 °F)
Laboratory Accuracy:
±0.2 °C for the range 35 °C – 42 °C (±0.4 °F for 95 °F – 107.6 °F)
±0.3 °C (outside this temperature range)
(Ambient Temperature: 15 °C to 40 °C (59 °F to 104 °F))
Display:
Liquid Crystal Display, 4 digits plus special icons
Acoustic:
Audio:
Normal temp range = single long beep for 2 sec duration
Fever = Red or Yellow temp range: 10 short beeps
Operating temperature:
15 °C – 40 °C (59 °F to 104 °F)
Automatic Switch-off:
Approx. 60 seconds after last measurement has been taken
Weight:
99.5 g (with batteries), 77.1 g (w/o batteries)
Long term storage ranges
Storage/transport temperature:
-25 °C to 60 °C (-13 °F – 140 °F)
Humidity:
15–95% non-condensing
Battery:
(2) AA Batteries - at least 1000 measurements
Pressure:
700-1060 hPA (0,7-1,06 atm)
This product conforms with the provisions of the European directive 93/42/EEC (Medical Device
Directive). This infrared thermometer meets requirements established in ASTM Standard E 1965-98
for the thermometer system. Full responsibility for the conformance of the product to the standard
is assumed by Kaz Europe Sàrl, Place Chauderon 18, CH-1003 Lausanne, Switzerland.
ASTM laboratory accuracy requirements for the thermometer only in the display range of 36 °C to
39°C (96.8 °F to 102.2 °F) for infrared thermometers is ±0.3 °C (±0.5 °F), whereas for mercury-in-glass
and electronic thermometers, the requirement per ASTM Standards E 667-86 and E 1112-86
is ±0.1 °C (±0.2 °F).
This device conforms to the following standards:
EN 60601-1:2006 Medical electrical equipment. General requirements for basic safety and
essential performance
EN 80601-2-56 Particular requirements for basic safety and essential performance of clinical
thermometers for body temperature measurement
ASTM 1965E – ASTM Standard for Infrared Clinical Thermometers
EN 12470-5: 2003 «Clinical thermometers» – Part 5: Performance of infrared ear thermometers
(with maximum device)
EN 60601-1-2: Medical electrical equipment – Part 1-2: General requirements for basic safety and
essential performance – Collateral Standard: Electromagnetic compatibility – Requirement and
tests
NOTE: Do not use this device in the presence of electromagnetic or other interference outside the
normal range specified in EN 60601-1-2.
EN 980: 2008 Symbols for use in labeling of medical devices
EN 1041: 2008 Information supplied by the manufacturer of medical devices
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