No Or Poor Internet Connection - Volvo XC40 2019 Owner's Manual

The network operator (SIM card) must sup-
port tethering (sharing of the Internet connec-
tion).
1. Press Settings in the top view.
2. Press Communication Car Wi-Fi
Hotspot.
3. Tap on
Network name and name the
shared connection.
4. Tap on Password and select a password
to be entered on connecting devices.
5. Tap on Frequency band and select the
frequency on which the hotspot is to
transmit data. Note that selection of fre-
quency band is not available in all markets.
6. Activate/deactivate by ticking/unticking
Car Wi-Fi Hotspot
the box for
7. If Wi-Fi has been used as a connection
source, confirm the option to change con-
nection.
> It is now possible for external devices
to connect to the car's tethering (Wi-Fi
hotspot).
NOTE
Activation of Wi-Fi-hotspot can result in
further charges from your network opera-
tor.
Contact your network operator about the
cost for data traffic.
Connection status is indicated by the symbol
in the centre display's status bar.
Press Connected devices
currently connected devices.
Related information
Symbols in the centre display's status bar
•
(p. 114)
Internet-connected car* (p. 505)
•
.
No or poor Internet connection (p. 509)
•

No or poor Internet connection

Factors that affect the Internet connection.
The amount of data transferred is dependent
on the services or apps in use in the car. For
example, streaming audio can require large
amounts of data which requires a good con-
nection and good signal strength.
Phone to car
The speed of the Internet connection may vary
depending on the location of the phone in the
to see a list of the car. Move the phone closer to the centre dis-
play in order to increase the signal strength.
Ensure that there is no source of interference
in between.
Phone to network operator
The speed of the mobile network varies
depending on the coverage in the present
location. Poor network coverage may occur,
for example in tunnels, in mountainous coun-
try, in deep valleys or indoors. The speed also
depends on the agreement you have with your
network.
NOTE
In the event of problems with data traffic,
contact your network operator.
Restarting the phone
If there are problems with the Internet con-
nection then it may help to restart the phone.
SOUND, MEDIA AND INTERNET
* Option/accessory.
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509