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Hawk 2LP Family Installation Guide, Rev. A
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• Place drive on a flat, static dissipative surface and handle
with extreme care. Always follow all EOS/ESD precautions
to avoid damage to the electrical assemblies.
Shipping: When transporting or shipping a drive, a Seagate
approved container must be used. Keep your original box.
They are easily identified by the Seagate Approved Package
label. Shipping a drive in a non-approved container voids the
drive warranty.
Seagate repair centers may refuse receipt of components
improperly packaged or obviously damaged in transit. Contact
your Authorized Seagate Distributor to purchase additional
boxes. Seagate recommends shipping by an air-ride carrier
experienced in handling computer equipment.
Product repair and return information
Seagate customer service centers are the only facilities autho-
rized to service Seagate drives. Seagate does not sanction
any third-party repair facilities. Any unauthorized repair or
tampering with the factory-seal voids the warranty.
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