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Medalist logo are registered trademarks of Seagate Technol- ogy, Inc. DiscWizard, SeaFAX, SeaFONE, SeaTDD and Sea- BOARD are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.
Medalist 4342, 3232 and 2122, Rev. C The easiest way to install your drive DiscWizard is Seagate’s exclusive Win- dows program that makes it easy to install your Medalist drive. DiscWizard helps you configure your new drive and your computer. It analyzes your system, lets you select various installation options and creates customized step-by-step instructions.
• Save your foam-lined Seagate disc drive box. This box has been approved by Seagate for shipping a Seagate disc drive. Using any other container or packing material voids your drive...
Medalist 4342, 3232 and 2122, Rev. C Handling precautions Disc drives are extremely fragile. Do not drop or jar your drive. Keep the drive in its antistatic bag until you are ready to install it. Protect your drive from static discharge by making sure you are well grounded before touching the drive.
Medalist 4342, 3232 and 2122, Rev. C One drive or two? If your new Seagate drive will be the only drive in your computer, you do not have to change any jumper settings. In this case, skip ahead to “Attaching Cables and Mounting the Drive,” on page 6.
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Medalist 4342, 3232 and 2122, Rev. C 40-pin ATA interface connector 4-pin power connector 2 4 6 1 3 5 Slave Master or single drive Figure 1. Master and slave jumper settings...
Medalist 4342, 3232 and 2122, Rev. C Attaching cables and mounting the drive 1. If you are installing a new ATA interface cable, attach one end of the cable to the interface connector on your computer or host adapter. The ATA cable must be no more than 18 inches long.
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Medalist 4342, 3232 and 2122, Rev. C Figure 3. Mounting screws 3. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC mounting screws in either the side- mounting holes or the bottom-mounting holes. Do not over- tighten the screws.
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Medalist 4342, 3232 and 2122, Rev. C Power connector Interface connector Pin 1 Figure 4. Interface cable connection Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your com- puter dealer.
Medalist 4342, 3232 and 2122, Rev. C Configuring your computer Before you format or partition your new drive, you must configure your computer’s BIOS so that the computer can recognize your new drive. 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to run the system setup program (also called BIOS or CMOS setup).
528-Mbyte limit The BIOS in some older computers cannot accommodate drives with capacities greater than 528 Mbytes. Seagate provides free Disk Manager software with your drive to overcome this limita- tion. Alternatively, you can purchase a hard drive controller or a BIOS upgrade that supports drives with capacities greater than 528 Mbytes.
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Medalist 4342, 3232 and 2122, Rev. C 8.4-Gbtye limit If your drive’s capacity is greater than 8.4 Gbytes, the capacity may exceed the limits of your system BIOS and operating sys- tem. DOS and Windows operating systems and most system BIOS’s limit the drive partitions to 8.4 Gbytes per physical drive.
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Medalist 4342, 3232 and 2122, Rev. C BIOS upgrades If you need to upgrade your BIOS, contact the appropriate BIOS manufacturer listed below: American Megatrends (AMI): 1-800-828-9264 http://www.megatrends.com Award Software International, Inc . : 1-800-800-2467 http://www.award.com Microid Research/Mr. BIOS: 1-978-686-6468 (Upgrades from Unicore Software) http://www.mrbios.com Phoenix Technologies Ltd.:...
Installation from the Disk Manager main menu. 6. At this point, Disk Manager lists all the hard drives that it can recognize. You should see your new Seagate drive and your existing hard drive, if any. If any hard drive is not recognized, exit Disk Manager and turn off your computer.
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Medalist 4342, 3232 and 2122, Rev. C 7. If Disk Manager recognizes all your drives, select the drive you want to install and press . Disk Manager partitions ENTER and formats the drive. If your new drive is the master drive (drive C), Disk Manager also configures the drive so that you can boot from it.
Medalist 4342, 3232 and 2122, Rev. C Standard DOS installation Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) that function as separate logical drives (labeled C,D,E, etc.).
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Medalist 4342, 3232 and 2122, Rev. C 5. Select “Create primary DOS partition” by pressing 1 again. Then press . Create your first drive partition. If you are ENTER creating a partition that will be used to boot your computer (drive C), make sure the partition is marked active.
Medalist 4342, 3232 and 2122, Rev. C Additional installation options 2 4 6 1 3 5 Master with non-ATA compatible slave Enable cable select Figure 5. Non-ATA compatible and cable select jumpers Non-ATA compatible slave jumper If your computer does not recognize your new drive as a master in a two-drive system, the slave drive may not be ATA-compati- ble.
28 disabled is used for the slave drive. See your computer manual to determine whether your computer supports this feature. To configure your Seagate drive for cable select, place a jumper, as shown, on pins 3 and 4.
Medalist 4342, 3232 and 2122, Rev. C Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manual includes detailed installation instructions, troubleshooting and a list of master/slave jumper settings for many popular hard drives. To view the Disk Manager online manual, insert the Disk Man- ager diskette into drive A and type A:\DM /H.
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Medalist 4342, 3232 and 2122, Rev. C Supported operating systems The Disk Manager dynamic drive overlay provides support for drives with capacities greater than 528 Mbytes under MS-DOS, Windows 3. x, Windows 95, Windows NT 3.51, Windows NT 3.50 (requires DM upgrade drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM upgrade drivers).
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Medalist 4342, 3232 and 2122, Rev. C Follow these instructions to remove a DDO from a drive. Boot the computer to drive C. Insert your DiscWizard diskette into drive A. Type A:\DM to start Disk Manager. Select the Select Installation Options Menu. Select (M)aintenance Menu.
Medalist 4342, 3232 and 2122, Rev. C Troubleshooting If you have installed your drive and it does not function properly, perform the following basic checks: Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive.
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4,092 cylinders. If your system has this limitation, use the follow- ing procedure to configure your computer: 1. Turn off your computer, open the case, and remove your new Seagate drive. Caution. To avoid electrostatic discharge damage to your computer or hard drive, make sure you are well- grounded before touching the drive, cable, connector or jumpers.
Medalist 4342, 3232 and 2122, Rev. C Full capacity Limit capacity to 2.1 Gbytes (4,092 cylinders) Figure 6. Alternate capacity jumper 2. Move the jumper on the alternate-capacity jumper, as shown in Figure 6. This causes the drive to appear to your BIOS as having a 2.1-Gbyte capacity (4,092 cylinders, 16 heads, 63 sectors per track).
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Medalist 4342, 3232 and 2122, Rev. C 3. Remount your drive in the computer and replace the computer cover. 4. Insert a bootable DOS diskette into drive A and turn on the computer. It should boot from drive A and automatically detect the new drive as a 2.1-Gbyte drive.
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Medalist 4342, 3232 and 2122, Rev. C • Reboot the computer and listen to make sure the drive motor starts up. If the drive is very quiet, it may be difficult to hear its discs reach operating speed. If the drive motor does not start up, recheck all drive cables.
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Medalist 4342, 3232 and 2122, Rev. C • If Disk Manager has installed the DDO on your hard drive and you have booted directly from a diskette, the information in the boot record for the drive may not have been loaded. Make sure there is no diskette in drive A and reboot.
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Medalist 4342, 3232 and 2122, Rev. C • Some BIOS have a Track 0 protection feature that protects Track 0 from viruses. This may cause FDISK to hang the sys- tem. You must disable this feature in the system setup pro- gram before you can use FDISK.
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Medalist 4342, 3232 and 2122, Rev. C Caution. If you change the drive-type values in the system setup program, you must partition and format the drive again. This erases data on the drive . • If you have partitioned the drive into individual logical drives, you may need to make the partitions smaller to access the full drive capacity.
Medalist 4342, 3232 and 2122, Rev. C Seagate Technology support services Online services Internet Visit Seagate on the Internet at http://www.seagate.com for infor- mation about Seagate products. You can also send e-mail with your disc or tape questions to: Presales : DiscPreSales@Seagate.com or Tape_Sales_Support@Seagate.com Technical support : DiscSupport@Seagate.com or...
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24 hours daily and require a touch-tone phone. Interna- tional callers can reach this service by dialing 405-936-1234. ® SeaFAX SeaFAX is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can obtain technical support information by return FAX. This service is available 24 hours daily. SeaTDD™...
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Medalist 4342, 3232 and 2122, Rev. C place of purchase. Seagate offers comprehensive customer sup- port for Seagate drives. These services are available worldwide. Authorized service centers If your drive is out of warranty, you can contact an authorized service center for service or repair.
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Disc Tape Presales Support 1-877-271-3285 1-800-626-6637 or 1-405-936-1210 or 1-714-641-2500 FAX: 1-405-936-1683 FAX: 1-714-641-2410 Technical Support 1-800-SEAGATE or 1-405-936-1234 (SeaFONE) (for the specific product phone number) FAX: 1-405-936-1685 (disc) 1-405-936-1683 (tape) Warranty Repair 1-800-468-3472 or 1-405-949-7758 FAX: 1-405-949-6740 Canada/Brazil 1-405-949-3595...
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Medalist 4342, 3232 and 2122, Rev. C European support services For European customer support, dial the toll-free number for your specific country to obtain the following services: • Presales support • Technical support • SeaFAX • Warranty repair If your country is not listed here, dial our European call center at 31-2031-67222 between 8:30 to 5:00 (European central...
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Medalist 4342, 3232 and 2122, Rev. C Country Call Center Number SeaBOARD Spain 900-98 31 24 — Sweden 0 207 90 073 — Switzerland 0 800-83 8411 — Turkey 00 800-31 92 91 40 — United Kingdom 0 800-783 5177 44-1628-478011 FAX Services—All European Countries Presales/Technical Support...
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Medalist 4342, 3232 and 2122, Rev. C Asia/Pacific support services If the customer service number for your country is not listed here, dial our Asia/Pacific headquarters located in Singapore during business hours (9:00 to 5:00 Singapore time). A.M. P.M. Country Technical Support SeaFAX SeaBOARD...
Storing and shipping your drive Keep your original box and packing materials for storing or ship- ping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information on pack- ing materials.
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Maintenance and repair Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers are the only facilities authorized to repair Seagate drives. Electromagnetic Compliance for the European Union...
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Medalist 4342, 3232 and 2122, Rev. C nung muss SELV entsprechen. 5. Alle Arbeiten auf dem Fest- platte dürfen Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftens- childer des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.
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Medalist 4342, 3232 and 2122, Rev. C Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA Publication Number: 21200096-001, Rev. C, Printed in USA...