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Malfunction
Program does not start.
Door cannot be
opened.
Cause and Troubleshooting
To start the program, press
2.
Child lock is activated.
→
"Deactivate childproof lock", page 36
▶
/ is activated.
Check if / is activated.
▶
→ "Buttons", page 25
Laundry is jammed in the door.
Open the door again.
1.
Remove trapped laundry.
2.
Close the door.
3.
To start the program, press
4.
Detergent drawer is not fully retracted.
▶ Slide in the detergent drawer until the symbol goes out.
Pump of the intelligent dosing system is blocked.
Turn off the device.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page
40
Turn on the device.
3.
If the indication reappears after cleaning the pump
4.
unit, call the service.
→
"After-sales service", page 58
Remark:Until the fault has been rectified, you can
deactivate the intelligent dosing system and dose
manually.
→ "Buttons", page 25
Detergent drawer is not fully retracted.
▶ Slide in the detergent drawer until the symbol goes out.
is activated.
Resume the programCentrifugeorDrainto select
▶
and press .
Temperature is too high.
Wait for the temperature to drop.
▶
→ "Program cancel", page 35
▶
Water level is too high.
Select a suitable program for draining.
▶
→ "Programs", page 28
Power cut.
TroubleshootingNL
.
.
49
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